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Final Touch Construction & Remodeling Inc

Roofing, General Remodeling, Unfinished Carpentry,

About us

330-348-3480 Additional Phone

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Offer a range of services that start at storm restoration. Roofing, siding, Gutters. Ranging upward of building a custom house.

Services we don't offer

Cement work

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

3.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
25%
2
13%
1
13%


Rating CategoryRating out of 5
quality
4.2
value
4.3
professionalism
3.8
responsiveness
3.8
punctuality
4.0
Showing 1-8 of 8 reviews

Laurie F.
09/2020
1.0
roofing
  + -1 more
Comes door to door soliciting work, even acknowledged "no solicitation" sign but kept talking. I am in the middle of virtual school with my kids and have a sign. No respect for possible future customers. Will never use.
Description of Work: Ignores no soliciting signs
Rating CategoryRating out of 5

James K.
07/2020
2.0
custom cabinets, roofing
  + 0 more
TERRIBLE I hired Final Touch to do my roof and they did a terrible job on my property causing my basement to flood. I will not recommend this company for any work on your property. Terrible customer service and workmanship. I contacted them and they denied the incidence. Had few roofing companies came out and assessed their work and they reported Final touch did a horrible work causing damage to my property. They broke screws at the corner of my gutter which led to my basement flooding. The contractors tore up my yard leaving nails and pieces of shingles in the yard. Little over a week ago after they saw my complaint on the BBB website they decided to reach out to me asking me to take down my comment and I told them I was not going to unless the can repair the damages and pay for other costs I had to go through regarding their terrible work and the agent response was “ABSOLUTELY NOT”. I proceeded on telling him I was not stopping and will continue to put out a bad review on their work and his response was “YOU GO AND HAVE FUN WITH THAT!” and hang up the line while I was still talking to him. Be on the watch for these guys. They are the worst Contractors to hire on your property.
Description of Work: Tire off the old roof and replaced with the new roof

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0


Dagmar K.
03/2016
3.0
roofing
  + -1 more
unknown
Description of Work: They are "storm chaser" and found a hail damage in our siding. First we thought that they were very customer friendly. They contacted the insurance etc. |But after we agreed on their service communication was not excisting. They just came when they wanted and one morning they just started without notice. It was one of the worst weeks they could have picked. |The work was not bad, but we had dents in the siding and we as customers had to point that out to them. They came back twice. After this experience I would not have them work again for me. | |They promise you everything but then they just do what they wanted to do.
Rating CategoryRating out of 5
Yes, I recommend this pro

larry L.
08/2014
5.0
roofing
  + -1 more
I questioned one area ,a crew came to look,Told me it was the roof the way it was.Im taken their word for it. Time will tell.
Description of Work: Tear old roof off ,put new roof on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Albert A.
03/2014
5.0
roofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$576

Rina H.
12/2013
3.0
roofing
  + -1 more
It could have gone much smoother, but break downs in communications by contractor led to many delays and return trips to resolve issues we had agreed upon. such as placement of ridge vents and proper chimney and house flashings. The contractor's work crew worked together very well with a high degree of efficiency. Clean-up of debris was good. Overall job took longer to accomplish than expected after we signed a contract on July 9th.
Description of Work: Removed 20 year old roofing and applied new roofing and ridge vents. Also, fixed roof where a branch penetrated roof and broke a rafter.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$8,000

Response from Final Touch Construction & Remodeling Inc
When working with insurance carriers many times it takes time to work out all the details to assure our client the best possible settlement outcome. We are sorry if this process took longer than anticipated however it is part of the process. Though it does happen the time taken on your project is more the 1 out of 100 than the norm. We are sorry for the inconvenience and would love the opportunity to work with you in the future to make up for this project! Thank you

Tricia M.
01/2013
5.0
remodeling, gutter repair, siding, contractors
  + 2 more
They were very patient as I tried to work things out with my insurance company, when we were ready the siding was delivered to our driveway and the workers arrived the next day at 7:30 AM. The foreman kept 9 guys working and the siding, trim, and shutters turned out looking great. Another man arrived a few hours after the siding guys left and put up new gutters (all included.) A few days later the dumpster was removed from our yard (I did call about that to be sure they hadn't forgotten us.) Three very small problems were not addressed for about a month and a half, but I didn't make final payment until they were taken care of. Would recommend them.
Description of Work: Sales man very knowledgeable but not real organized, I kept notes. Insurance paid parts of new siding that's why what we spent was lower. Owner of the company is very concerned and nice to talk with. Workers were fast, very fast, but did a great job. About 9 workers arrived early and worked all day for almost 2 days and our 2 story home was finished with shutters hung too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,000

THOMAS P.
12/2012
5.0
custom cabinets, ceramic tile, remodeling, roofing, contractors, woodworking
  + 4 more
We had storm damage to our roof. They worked with the insurance company to arrange for payment. Did the job for the estimated price. The entire roof was done in one day. The yard was left clean of old materials. We then had them do ceramic tile in three rooms. Once again they were punctual. Picked up the tile, moved and replace all the cabinets. The rooms came out beautiful. The price was the lowest of four bids we received. We highly recommend them.
Description of Work: We had storm damage to our roof. They worked with the insurance company to arrange for payment. Did the job for the estimated price. The entire roof was done in one day. The yard was left clean of old materials. We then had them do ceramic tile in three rooms. Once again they were punctual. Picked up the tile, moved and replace all the cabinets. The rooms came out beautiful. The price was the lowest of four bids we received. We highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

    Contact information

    17409 Haskins Rd, Chagrin Falls, OH 44023

    www.finaltouchco.net

    Service hours

    Sunday:
    12:00 AM - 12:30 PM
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 3:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    General Remodeling,
    Unfinished Carpentry,
    Cabinet Making,
    Finished Carpentry and Woodworking,
    Siding,
    Gutters,
    Ceramic Tile

    FAQ

    Final Touch Construction & Remodeling Inc is currently rated 3.9 overall out of 5.

    Sunday: 12:00 AM - 12:30 PM

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 10:00 AM - 3:00 PM

    Final Touch Construction & Remodeling Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    Yes, Final Touch Construction & Remodeling Inc offers free project estimates.
    Yes, Final Touch Construction & Remodeling Inc offers eco-friendly accreditations.
    No, Final Touch Construction & Remodeling Inc does not offer a senior discount.
    Yes, Final Touch Construction & Remodeling Inc offers emergency services.
    No, Final Touch Construction & Remodeling Inc does not offer warranties.
    Final Touch Construction & Remodeling Inc offers the following services: Offer a range of services that start at storm restoration. Roofing, siding, Gutters. Ranging upward of building a custom house.
    Cement work

    Contact information

    17409 Haskins Rd, Chagrin Falls, OH 44023

    www.finaltouchco.net

    Service hours

    Sunday:
    12:00 AM - 12:30 PM
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 3:00 PM