CertaPro Painters® of Chagrin Falls OH

I was very pleased with the work done by the CertaPro crew. They were careful to clean up after themselves when they had finished for the day, were accommodating (e.g., moving their truck) and did what appears to me to be a very good job. So good, in fact, that when we walked the perimeter prior to payment, the crew chief noticed that a tiny corner of siding that was under an eave had not been painted, and brought out the ladders and the paint and completed it right then. I would definitely use CertaPro again -- and would insist on having Quintin be in charge of my crew!

Arrived in timely fashion - very courteous. Neat and tidy, prep and painting. Great job!

They arrived on time each day- left every thing picked up each day. Did a great job.

The entire team did a great job and they were all "so" nice! They were hampered by weather, so they even worked on Saturday & Sunday to make up for it.

It went well! Weather freed the job to be done on the weekend, which I was fine with and the walk through was good. Very pleased with final project.

Extremely professional and top quality team. The work looks great!

Kenny and his crew did a wonderful job. They were top notch in every regard, professional, tidy, just great.

The painters showed up a day earlyk but I was able to accomodate the schedule change. They finished in one afternoon and stayed until it was complete. Another set of painters came the following day. The original day.

Arrived on the scheduled date and on time. Very good work and clean up and did it all in one day.

Great, Bill and Pat did a fantastic job.

Great job - painter was professional and personable.

We are very satisfied with the painted house. The issues I raised were quickly addressed. The crew worked hard to complete the job before the 4th of July holiday. Only issue was overspray on plants and lawn furniture.

Bill and his wife Pat were extremely nice and professional. They did a fantastic job on everything. The faux finish they did is amazing.

Gave us a reasonable quote. Gave us an appointment date. Kept in good contact due to weather concerns. Came on the expected date to perform service.

Dave came and gave me an estimate. I signed on the spot. Four days later, the complete job was done. They called to tell me when they were on their way. They were polite and cleaned up after themselves.

Everything went very well. The painters were very clean and hardworking. Excellent job!

CertaPro Chagrin Falls owner Dave Strahl responded very quickly to my initial call; his crew had done painting work for us a year ago. I had received a discount coupon through email and decided to have work done. Dave was prompt on the day we agreed he would provide an estimate. After the estimate and Dave having a Sherwin Williams color consultant come out (extremely worth it), we agreed the start date. Dave and his "A team" including Oscar were on time that first day. It took a crew of four six days to do all of the work. They did a very good job on the work (stripping tough wallpaper, painting kitchen cabinets, replacing cabinet and drawer hardware, painting walls and ceiling), cleaned up every day, and TRIED to have attention to detail but they could have done better to ensure no paint drips on solid, stained woodwork (which they did a pretty good job cleaning up but that is not the place to drip paint on stained wood and in the grain). Oscar is really customer-oriented and works to have a solid finish and listen to the desires of the customer.

They were on time, polite, clean and very efficient. My days of painting are over. Reasonably priced. Would recommend!

Ceiling had minor repairs done. Paint job was very good. Clean-up was good. Painters were very helpful.

We hired them after we received a mailing from them. It took them about four days to complete the work. Everything turned great! .The professionalism of CertaPro was excellent. Their quality was great and they cleaned up well after the work was finished. The people who came out were nice, but could have arrived more timely. I would expect that painters would arrive at 8 or 9 am, but on some days they did not arrive until 10 or 10:30am. We are very pleased with the work. They really did a phenomenal job and I would use them again.

We marked the 5 spots with blue tape and all the repainted spots look nice now.

Patrick and AJ were on time every day, worked hard, and completely cleaned up after themselves. They were very conscientious and completely professional. The paint job itself is top quality. I highly recommend Patrick and AJ.

The salesman did not communicate materials information to painter. He showed up with the wrong paint. The painter - a subcontractor, I found out later - went out and purchased the correct paint himself. The salesman did not return calls promptly. In spite of my calls to the company about the problem, I never received a return call. I would use the subcontractor again; the quality of his work was good and is the only reason I did not give this company an "F". I will never use Certa-Pro again.

The crew took real interest in the project. They were professional , courteous, and detail oriented. If there was a question about anything, the crew would always ask. They came everyday and were on time ( and in a good mood!)

They did three projects for me and they will do a lot more painting in my house. They are fantastic. It's a franchise, the local guy is Dave...he is phenomenal. He is very responsive and fun to work with. He does a real job managing himself.