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CertaPro Painters® of Chagrin Falls OH

Exterior Painting, Interior Painting, Pressure Washing,

About us

With every painting project, we're committed to providing the highest quality work and professional service in the area. We're dedicated to the process of certainty – of a job well done. Whatever your needs, big or small, Certapro will provide a professional quality paint job and an experience you'll be thrilled with. That's our promise, that's certainty. Independently owned & operated. Additional DBAs - Dwstrahl Family First Inc, CertaPro Painters Ltd. Additional phones - (440) 247-3929, (800) 689-7271. Award winning. Additional emails - dstrahl@certapro.com, njacobsen@certapro.com. Ask about Angie's list discount. Social media sites - Facebook: http://www.facebook.com/certapropaintersusa. Twitter: http://twitter.com/CertaPro.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Painting - interior & exterior. Power Washing. Staining

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5139 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
9%
3
4%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.5
responsiveness
4.6
punctuality
4.5
Showing 101-125 of 139 reviews

Bill G.
09/2017
5.0
house painters, interior painters
  + 0 more
Wonderful they were great
Description of Work: Outside and inside

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,500

H. B.
10/2016
5.0
house painters
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Marcia and Merwin E.
05/2016
4.0
carpet cleaners, interior painters
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Marcia N.
03/2016
5.0
house painters, interior painters
  + 0 more
unknown
Description of Work: Painted a bedroom and livingroom. They were quiet and very polite, and cleaned up after themselves. very pleased with the outcome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,023

Alyce R.
03/2016
5.0
house painters, interior painters
  + 0 more
unknown
Description of Work: Painted ceiling and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$505

Salvatore T.
02/2016
3.0
interior painters
  + -1 more
.
Description of Work: They painted the ceilings throughout the house. They showed up with a huge crew and rushed through the job so they could finish in one day. They missed several rooms and the quality of the work was average. I asked that they remove the light flanges before painting and they did not. In the daylight the mediocre quality of the job is apparent. I'll need to have the ceilings repainted before too long.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$3,000

Response from CertaPro Painters® of Chagrin Falls OH
This project was completed almost two years ago, and again we are confused why a lack of satisfaction is just now showing up on Angie's List. The satisfaction survey that we do at the conclusion of every project did not indicate anything negative at all, or we would have reached out to the homeowner to remedy anything that wasn't 100%. Our records do indicate that we had some minor confusion regarding his taking multiple discounts, but that was resolved before the project started.

Barbara C.
02/2016
4.0
house painters
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from CertaPro Painters® of Chagrin Falls OH
We were surprised to see that we only earned a B from this homeowner. This project was completed back in October of 2014 and our records indicate that our independent survey company recorded a 9 out of 10 with the comment that, "It was a good experience." Had we known that we didn't earn an A we would have reached out to find out what we could have done to make it perfect.

Allen R.
12/2015
5.0
house painters
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Ivan T.
11/2015
5.0
house painters
  + -1 more
unknown
Description of Work: Very reasonable price.
Rating CategoryRating out of 5
Yes, I recommend this pro

Douglas B.
09/2015
1.0
house painters, interior painters
  + 0 more
unknown
Description of Work: Company hired convicted felons as painters without running background checks. They had access to my house and robbed me. Still have not been compensated for all items stolen. Job was not finished at end of year and company was to contact me this spring to finish the job. Never heard from them. Would not use again under any circumstances nor would recommend them to anyone else.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$7,000

Response from CertaPro Painters® of Chagrin Falls OH
It has been our policy to run background checks on all crew members who work on interiors, but only the Supervisors who work on exteriors, because of the turnover associated with seasonal painting. One new crew member was accused of theft by this customer. Our response was to immediately discharge the crewmember, suspend the Supervisor, and cooperate fully with the police investigation. This customer was immediately compensated for all of the items reported to us and to the police. If there are additional items that have not been reported, all he need do is ask. As for not finishing the project, we agreed with the homeowner on a price for the work that had been completed, which he paid. We didn't believe that he wanted for us to return.

Yuan C.
08/2015
5.0
interior painters
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Daniel A.
08/2015
4.0
house painters
  + -1 more
unknown
Description of Work: Painted and stained new outdoor shed. There were two guys. One refuses or is unable to use a ladder which was surprising. The other talked a lot and questioned our use of stain on the trim. He did not want to use stain he wanted to use paint over the stain. Also he was trying constantly to get us to hire him for other projects.and not go through CertaPro to go it. They went and got more stain finally and once they finished that gallon they finished a small area with paint because they didn't want to go get more stain.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$700

Response from CertaPro Painters® of Chagrin Falls OH
We thank this homeowner for his honest comments, and agree that this crew was not acting according to our Certainty Service System or core values. This project took place in May of 2015, and this crew was relieved shortly thereafter. We encourage all of our valued customers to keep our office informed if ever things aren't going according to their expectations. The owner's cell phone number is included on every proposal for this purpose.

deborah E.
07/2015
5.0
house painters
  + -1 more
unknown
Description of Work: Certa-Pro painted the entire exterior of our house as well as performed minor carpentry. They were prompt, performed all services well, and cleaned up. There was a small area accidentally left unpainted under our sliding doors. Jason came back today to finish the job (and this was after we had paid in full.) I would definitely use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$6,800

Michael R.
06/2015
5.0
house painters
  + -1 more
unknown
Description of Work: They provided a written estimate for painting the exterior of my home. It went very well.
Rating CategoryRating out of 5
Yes, I recommend this pro

Calvin R.
06/2015
5.0
house painters
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Burrell C.
06/2015
5.0
house painters
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,400

Donna R.
03/2015
5.0
house painters, interior painters
  + 0 more
unknown
Description of Work: I had CertaPro paint the living room and rotunda of my home, both have 20' ceilings. They charged me a third of what other painters quoted- and they did an outstanding job. They were clean and professional- and the work is perfect. I will definetly hire them for any future painting work. I am very pleased

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Marlise T.
03/2015
5.0
house painters, interior painters
  + 0 more
unknown
Description of Work: They painted: |Living, dining rooms, hallway, and one master bedroom with an accent wall. All walls, ceiling, and trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,187.54

Larry A.
03/2015
5.0
deck cleaning, house painters
  + 0 more
.
Description of Work: Painted top of deck and lower portion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$946

Anthony F.
02/2015
5.0
house painters
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel B.
10/2014
5.0
deck cleaning, house painters
  + 0 more
.
Description of Work: Painted house and deck. Crew was professional and efficient. Work was good and any questions or issues that arose were addressed with professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Jennifer M.
06/2014
5.0
house painters, interior painters
  + 0 more
unknown
Description of Work: We hired CertaPro to paint our kitchen cabinets. Everything went well. The painters were a little messy but overall we were very happy with the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$950

CHERYL L.
06/2014
5.0
house painters
  + -1 more
unknown
Description of Work: SCHEDULED FOR HOUSE STAINING IN AUGUST 2014. THE QUOTE WAS GREAT AND CUSTOMER SERVICE WAS SPOT ON.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Thomas S.
10/2008
4.0
interior painters
  + -1 more
Our house has a two story great room that requires extra staging. The crew did the job in 1 1/2 days. House was left clean. Job was neat and sharp. My only complaint was that a few nail pops were not prepped sufficiently.
Description of Work: Interior painting 3 bedroom house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

ROBERT & MARY K.
05/2006
5.0
house painters
  + -1 more
Mike, the owner was responsive and returned my call promptly. He was polite, courteous and knowledgeable. I was happy to find a business that actually had a real person answer the phone. His group of painters were courteous and knowledgeable, hardworking, neat and orderly on the job-site, great attention to detail, and clean-up after completion of the job was great. I would definitely hire this company again.
Description of Work: Power washed whole house, deck and fence. A new stain job to the front cedar siding, three sides of vinyl siding, deck and fence. Painted white Super Paint to gutters, soffits, wood trim wood frames and front door/garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,489.56

Contact information

43 Pleasant Dr Unit B, Chagrin Falls, OH 44022

http://chagrin-falls.certapro.com/?source=Angie

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Exterior Painting,
Interior Painting,
Pressure Washing,
Drywall,
Stucco,
Wallpaper Removal,
Plaster,
Cabinet Refacing and Refinishing,
Deck Maintenance,
Siding,
Carpet Cleaning,
Doors

FAQ

CertaPro Painters® of Chagrin Falls OH is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

CertaPro Painters® of Chagrin Falls OH accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, CertaPro Painters® of Chagrin Falls OH offers free project estimates.
Yes, CertaPro Painters® of Chagrin Falls OH offers eco-friendly accreditations.
No, CertaPro Painters® of Chagrin Falls OH does not offer a senior discount.
Yes, CertaPro Painters® of Chagrin Falls OH offers emergency services.
Yes, CertaPro Painters® of Chagrin Falls OH offers warranties.
CertaPro Painters® of Chagrin Falls OH offers the following services: Residential & Commercial Painting - interior & exterior. Power Washing. Staining

Contact information

43 Pleasant Dr Unit B, Chagrin Falls, OH 44022

http://chagrin-falls.certapro.com/?source=Angie

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM