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CertaPro Painters® of Chagrin Falls OH

4.5(
139
)

Exterior Painting, Interior Painting, Pressure Washing,

... +15 more

About us

With every painting project, we're committed to providing the highest quality work and professional service in the area. We're dedicated to the process of certainty – of a job well done. Whatever your needs, big or small, Certapro will provide a professional quality paint job and an experience you'll be thrilled with. That's our promise, that's certainty. Independently owned & operated. Additional DBAs - Dwstrahl Family First Inc, CertaPro Painters Ltd. Additional phones - (440) 247-3929, (800) 689-7271. Award winning. Additional emails - dstrahl@certapro.com, njacobsen@certapro.com. Ask about Angie's list discount. Social media sites - Facebook: http://www.facebook.com/certapropaintersusa. Twitter: http://twitter.com/CertaPro.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Painting - interior & exterior. Power Washing. Staining

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5139 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
9%
3
4%
2
3%
1
5%
Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.5
responsiveness
4.6
punctuality
4.5
Write a review
Showing 126-139 of 139 reviews
Claudia K.
06/2014
5.0
house painters
  + -1 more
unknown
Description of Work: several calls, estimate done. seems very professional. plan to use in the future.
Rating CategoryRating out of 5
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
Anthony F.
06/2014
5.0
house painters
  + -1 more
unknown
Description of Work: Exterior : Home, guest barn, horse barn, including several carpentry repairs. Everything went beautifully. We are very pleased with the quality of workmanship. | |
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Liz M.
03/2014
1.0
interior painters
  + -1 more
$over $2000. Not good.
Description of Work: Painted interior of downstairs n stairwell n hallway n office of second floor.
Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$2,000
Response from CertaPro Painters® of Chagrin Falls OH
It is ingrained in our training, from the office group to the production folks, that customer satisfaction is critical at every step of a project. We do not require a down payment, and we only collect a check when the homeowner has walked the project with our supervisor, indicated her satisfaction, and signed the proposal as complete. So it was a complete surprise to us when this review popped up. The project was completed 9 months ago and she did not respond to our normal survey calls. Since reading her comments here we have made three attempts to contact her to attempt to address her concerns, but we have received no response. Our Supervisor recalls that the homeowner was unhappy about being charged extra for several accent walls, despite the charges being clearly spelled out both at the estimate, and on the contract, so that could be the issue, but without feedback we have no way to understand the nature of her complaints, and frankly we question their legitimacy, particularly given the time lag for the response. But should she return our calls, we will be more than happy to return to her home, repair anything that isn't 100% to her satisfaction at no charge, with a different crew, and smiles on our faces.
Daniel R.
01/2014
5.0
interior painters
  + -1 more
unknown
Description of Work: Interior painting
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert M.
01/2014
5.0
unknown
Description of Work: They are drying out a couple of rooms that had flooded when a pipe burst. They are doing a good job.
Rating CategoryRating out of 5
Yes, I recommend this pro
judith W.
01/2014
4.0
house painters
  + -1 more
Painted the outside of our home.
Description of Work: .
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$3,800
michael S.
08/2013
5.0
house painters
  + -1 more
Excellent.
Description of Work: Painted complete exterior.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,800
Kim H.
07/2013
5.0
house painters
  + -1 more
.
Description of Work: Outside paint.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Paul & Susan J.
06/2013
5.0
house painters, interior painters
  + 0 more
The painting was finished on time.
Description of Work: Paint fence dog run shed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$477
Joanne E.
06/2013
5.0
pressure washing
  + -1 more
unknown
Description of Work: Powerwash deck.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Julie S.
10/2012
5.0
house painters
  + -1 more
.
Description of Work: Scraping and priming and repainting of exterior and spray paint of shutters.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
ALAN W.
04/2012
5.0
house painters, interior painters
  + 0 more
See above
Description of Work: The CERTAPRO representative that came out to the house was professional - and sent a reasonable estimate. I had bids from three different companies. I chose another company - because CERTAPRO did not provide brushing in conjunction with their power washing. Research I did (independent of the bidders) recommended thorough cleaning of siding prior to painting. Nothing negative about CERTAPRO - they just didn't offer what I wanted - at that time. I would ask them for a bid of service for interior painting in the future. NOTE: Date of Contact above is an estimated date.
Rating CategoryRating out of 5
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
ALISON P.
10/2011
5.0
interior painters
  + -1 more
Oops. See above.
Description of Work: I needed a quick turnaround on painting an assisted living apartment. They painted all the walls and ceilings and did minor touch up on the trim. They used the paint and colors I requested. The two guys who did the work were very efficient and professional. The walls look lovely. The crew chief communicated well. The estimating process was a little more time consuming that I needed. They want to make a nice presentation to you, but I just wanted him to look at the aparment and give me a price. Overall, though, it was a good experience. They weren't the cheapest or the most expensive.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
JERRY & ANNE S.
10/2011
5.0
house painters
  + -1 more
Good.
Description of Work: Exterior painting-house trim.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,135

Contact information

43 Pleasant Dr Unit B, Chagrin Falls, OH 44022

http://chagrin-falls.certapro.com/?source=Angie

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Exterior Painting,
Interior Painting,
Pressure Washing,
Drywall,
Stucco,
Wallpaper Removal,
Plaster,
Cabinet Refacing and Refinishing,
Deck Maintenance,
Siding,
Carpet Cleaning,
Doors

FAQ

CertaPro Painters® of Chagrin Falls OH is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

CertaPro Painters® of Chagrin Falls OH accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, CertaPro Painters® of Chagrin Falls OH offers free project estimates.
Yes, CertaPro Painters® of Chagrin Falls OH offers eco-friendly accreditations.
No, CertaPro Painters® of Chagrin Falls OH does not offer a senior discount.
Yes, CertaPro Painters® of Chagrin Falls OH offers emergency services.
Yes, CertaPro Painters® of Chagrin Falls OH offers warranties.
CertaPro Painters® of Chagrin Falls OH offers the following services: Residential & Commercial Painting - interior & exterior. Power Washing. Staining

Contact information

43 Pleasant Dr Unit B, Chagrin Falls, OH 44022

http://chagrin-falls.certapro.com/?source=Angie

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM