For almost 30 years we have been providing our customers compete property care through our -Landscape, Tree Service, Snow Removal & now Concrete division for both residential and commercial properties. Our team works year round training and improving our system making Blue Dog Group a well balance and sustainable firm that brings those benefits to you- our valued customer! Our 2014 Philanthropy project is for "Valley-Save-a-Pet", we will make a donation to "Valley-Save-A-Pet" with each renewing lawn contract.
I called Monica and spoke with her on Monday 5/15/2017. She indicated that they were busy which is understandable for this time of year. I did describe what I needed done, and left my email address, and home address. She said she would send someone out to provide an estimate. No phone call, and to date(5/19) no one has shown up. Very unprofessional and disappointing being a Chagrin Falls native.
Description of Work: Spring Cleanup, mulching, weeding, trimming.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Blue Dog Group Inc
Dear Mr. [Member Name Removed], I am very sorry for your disappointment. I know when we spoke we had all intentions of getting to your property for an estimate. Unfortunately , the spring weather has been an issue . We are to date at full capacity and booked into June. My words don't express my sincere apology for not getting back to you. sincerely Monica BDG
Jeremy Q.
02/2016
5.0
lawn service, snow removal
+ 0 more
unknown
Description of Work: They plowed my driveway multiple times in January. I was on a per push agreement, but they always got there in a reasonable amount of time and I think their price is very fair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Blue Dog Group Inc
Hello Mr. [Member Name Removed], Thank you for the Angie's List review. Our customers are our first concern. We hope to make their lives easier, safer and more enjoyable with todays tough times. Thank You again, Monica BDG
Michael M.
08/2015
1.0
lawn service
+ -1 more
unknown
Description of Work: I called and left messages several times. Finally got a human being to respond. Promised to come by and give estimate. Never heard from them again!!!!
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Blue Dog Group Inc
Dear [Member Name Removed], I do apologize for whatever mix up there has been. I went thru all messages both phone and paper and I do not see a logged call by you, phone number or address. I assure you a missed customer is not our operational standard. I do apologize again if we have missed you in error. I would be more than happy to get someone to your home and project to see if we can be of service. . I hope we can earn your business in the future. Sincerely Monica BDG
Becky H.
06/2015
5.0
lawn service
+ -1 more
unknown
Description of Work: They put in drainage tiles and performed landscaping services.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Blue Dog Group Inc
Thank You" (removed member name) for your recent Grade given to us. As you know we work hard for our customers and treat their projects like our own. Thank you again for your thoughts and grade. Monica BDG
Joe M.
02/2015
5.0
lawn service
+ -1 more
Very well...see comments above.
Description of Work: Have used Blue Dog Group for the past 3 winters for snow plowing of driveway. Always timely and professional, does an excellent job of clearing driveway. Price of $14 per plow is competitive and reasonable. Highly reccomend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14
Response from Blue Dog Group Inc
"Thank you Mr. (removed member name), for appreciating our efforts in taking care of our valued customers.
william M.
11/2014
5.0
lawn service
+ -1 more
This was a last minute request that David and Monica made happen!! I was not able to be on-site (Bay Village) for the installation. I asked David to and quot;guideand quot; our son and daughter-in-law in the process of the installation. Both our son and daughter-in-law said David went above and beyond with advice and helped them choose the best location for their property and the health of the tree. To say the least we were all more than pleased with the whole process. David and Monica have been there for all of our property needs in Bainbridge Township. We purchased our property in 2004 on three heavily treed acres. David is fair in price and takes great pride in his work. The end result shows! After dealing with David and Monica over the years I would never look for another company to fulfill our needs. Great people, great company. .
Description of Work: Transported and installed an "anniversary" gift tree for our son and daughter-in-law. This was a very large river birch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$620
Diane B.
07/2014
5.0
snow removal
+ -1 more
They are wonderful. I had them for years and I really like them. Every snow plow that is needed, they are punctual and we never have to call them. They are terrific.
Description of Work: I had Blue Dog Group for years for snow removal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shelley L.
06/2014
5.0
concrete repair, tree service, lawn service
+ 1 more
unknown
Description of Work: Cut down large trees and trimmed all trees touching house. Prompt and cleaned up all debris. The price was very reasonable, as I also had 2 other bids to consider. I have already recommended them to a neighbor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JAMES I.
06/2014
5.0
lawn service, landscaping, tree service
+ 1 more
The Blue Dog people were prompt to answer our call. They gave us a thorough estimate, explaining what they would do. We had many requirements which they worked with us so that we arrived at a good work plan. They did the work as detailed. They cleaned up afterwards well and followed up to be sure that we were satisfied. We did refer to Angie's List and our friends for referrals before choosing Blue Dog. We found them to be among the providers who seemed to be better to work with and who were equipped to handle the large project (without tearing up our property) and competitively priced.
Description of Work: Removed a large poplar tree, one trunk of a birch tree, pruned several large branches of other trunks of a birch tree, ground the stump of the poplar, regarded the area around this work. Laid landscape fiber and covered beds using 32 yards of mulch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,400
Elizabeth B.
04/2014
5.0
concrete repair, landscaping, lawn service
+ 1 more
See above
Description of Work: I have used the Blue Dog group for lawn maintenance and snow plowing for the past 10/12 years. I am very pleased with the services that they provide. The crews are very polite and they are responsive to any and all requests. This past fall they replaced my asphalt driveway with a concrete one. The job was professionally done and completed in a timely fashion.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James R L.
02/2014
4.0
landscaping
+ -1 more
I checked with the business as I did not recall receiving a proposal. I was told that they have been busy since fall with an earlier than expected winter and that I would be contacted. I told them I wanted to do this evaluation so I asked that the proposal be sent, or someone, preferably the person who surveyed the area, get back to me ASAP. She, the employee who I was speaking, said she understood the importance (Angie's List) and that she would see to it that was contacted. It has been over 2 weeks and I have not heard from anyone.
Description of Work: Visited the site to prepare a proposal.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0
Yes, I recommend this pro
$700
Alice Louise B.
01/2014
5.0
lawn service
+ -1 more
.
Description of Work: yard clean up. Leaf raking, lawn care in the summwe
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
Scott B.
12/2012
5.0
snow removal
+ -1 more
Blue Dog Group is reliable, efficient, punctual, and careful. I have a narrow driveway, and Dave is able to maneuver around its obstacles with unfailing skill. I wake up each morning knowing that the driveway is clear and that the corners of the house and the concrete steps are all intact. I couldn't recommend Blue Dog Group more enthusiastically.
Description of Work: Snow removal contract for winter 2012-2013 for my home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Clara W.
10/2012
5.0
lawn service
+ -1 more
They were very prompt and did a great job.
Description of Work: They hauled away junk and dumped it for me. They also removed all the weeds in my yard.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$239
Scott B.
10/2012
5.0
landscaping, lawn service, tree service
+ 1 more
Dave and Blue Dog Group did outstanding work on my landscaping and front lawn. Dave responded punctually to my requests for information, prepared detailed plans, and helped me think through options on both aesthetic and economic grounds. One aspect of the experience that I most appreciated was Dave's flexibility: he would offer a higher and a lower-cost option, and I never felt pressured to take the higher-cost option. He even permitted me to make some decisions about shrubs, flowers, etc, as the landscape was being completed. I appreciated his flexibility, his professionalism, and his knowledge of all aspects of landscaping.
Description of Work: grinding and removal of a tree stump; removal of ten overgrown bushes; removal of crab grass; landscaping of front yard; reseeding of front lawn; installation of a gravel pit to assist in drainage of a protruding pipe; chemical treatment of lawn.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Colleen B.
04/2011
5.0
landscaping
+ -1 more
It was great, I recieved a prompt estimate and they showed up within a week to complete the job.
Description of Work: We had 2 large maple trees removed from the front lawn, the stumps pulled, top soil applied and seeded. In addition they did a spring clean-up, cut in all the beds , remainig trees and applied mulch with a pre-emergence weed prevention. This included our pool area which required extra care not to spill into the pool and clean up of stone patio. We use the same company for our plowing needs and while here they also repaired any damaged areas from the winter.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Landscaping,
Snow Removal,
Tree Service,
Concrete Pouring and Repair,
Pavers and Hardscaping,
Drain Pipe Installation,
Lawn Irrigation,
Decks and Porches
FAQ
Blue Dog Group Inc is currently rated 4.9 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Blue Dog Group Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Blue Dog Group Inc offers free project estimates.
No, Blue Dog Group Inc does not offer eco-friendly accreditations.
No, Blue Dog Group Inc does not offer a senior discount.
Yes, Blue Dog Group Inc offers emergency services.
Yes, Blue Dog Group Inc offers warranties.
Blue Dog Group Inc offers the following services: Landscaping - design & installation, hardscape, clean up. Lawn maintenance. Tree service, pruning, removal & stump grinding. Snow removal & salting, seasonal contracts. Concrete - driveways & walkways, garage floors, patios.