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ALWAYS KEEP COMPUTING INC

Computer Repair

About us

OWNER OPERATED. RARELY USES SUBS. COST DETERMINED BY THE HOUR. NO TRAVEL CHARGES APPLY.

Business highlights

27 years of trusted experience

Services we offer

COMPUTER REPAIR & SERVICE, MACINTOSH, WINDOWS, WIRELESS, INTERNET TECHNICAL SUPPORT, PERSONAL TRAINING.

Services we don't offer

INSIDE WIRING, PROGRAMMING

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.87 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.8
responsiveness
4.8
punctuality
5.0
Showing 1-7 of 7 reviews

CHARLES M.
09/2011
4.0
computer repair
  + -1 more
He was out of town and very busy. We ended up finding someone who could help us immediately. He was very nice over the phone.
Description of Work: I had contacted him to work on our computer.
Rating CategoryRating out of 5
Yes, I recommend this pro

Henry O.
09/2008
5.0
computer repair
  + -1 more
He did what he promised. He came out when promised and performed additional work as promised.
Description of Work: Diagnosed problem with computer, contacted Dell to arrange repair parts and dealt with their tech support. Told me where to purchase additional Ram at a good price, and installed it. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

LISA C.
06/2008
5.0
computer repair
  + -1 more
They were fantastic about communicating what they were going to do and why they needed to do it. They were very knowledgeable about their product. They came to me instead of me having to take my computer in to them.
Description of Work: They cleaned the hard drive on my computer and ran a full diagnostic test. They also put a virus protection on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

BILLIE F N.
01/2008
5.0
computer repair
  + -1 more
Price is for service and monitor. He explained what he was doing throughout the service.
Description of Work: He replaced a monitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

PAULA M.
12/2007
1.0
computer repair
  + -1 more
Left a message asking for a return call regarding computer problems. Never heard back from him. Work was promptly done by another person.
Description of Work: Work was not done.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


SARAH F.
01/2007
5.0
computer repair
  + -1 more
Jeff is terrific. He explained everything he was doing in plain English. Besides taking care of the immediate fixes, he helped me strategize about future improvements.
Description of Work: Re-established the wireless network. Increased computer's speed and ease in accessing the Internet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Marjorie G.
07/2006
5.0
computer repair
  + -1 more
Fantastic! He really knows what he is doing, and is a pleasure to deal with. This was much better than dealing with less personalized services like PC on Call, which solve the problem you hired them for but don't go above and beyond. Jeff thinks about your needs and how you use your computer, and really has a lot to offer. I am sure I will call him the next time I have a problem.
Description of Work: I was having trouble accessing the internet from my home network. Jeff worked with me first by phone, but eventually came out to the house and figured out the problem. He also helped me set up remote access to my home computer from work and spyware protection. He told me that he wouldn't charge me for the first visit, so I could see what he had to offer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    350 NOB HILL OVAL, Chagrin Falls, OH 44022


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    ALWAYS KEEP COMPUTING INC is currently rated 4.8 overall out of 5.
    ALWAYS KEEP COMPUTING INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, ALWAYS KEEP COMPUTING INC offers free project estimates.
    No, ALWAYS KEEP COMPUTING INC does not offer eco-friendly accreditations.
    No, ALWAYS KEEP COMPUTING INC does not offer a senior discount.
    No, ALWAYS KEEP COMPUTING INC does not offer emergency services.
    No, ALWAYS KEEP COMPUTING INC does not offer warranties.
    ALWAYS KEEP COMPUTING INC offers the following services: COMPUTER REPAIR & SERVICE, MACINTOSH, WINDOWS, WIRELESS, INTERNET TECHNICAL SUPPORT, PERSONAL TRAINING.
    INSIDE WIRING, PROGRAMMING

    Contact information

    350 NOB HILL OVAL, Chagrin Falls, OH 44022