Jim Hughes Roofing & Gutters

He did our roof and then, we found out that the chimney was bad. He had to come back and do work on the roof around the chimney and the chimney itself.

They did a great job!

We had a 14 year old roof that was suddenly having all types of issues and allowing water into the attic. One night after a downpour of rain we found that we had water in the kitchen where it was not supposed to be. A contractor friend recommended Jim Hughes Roofing and Guttering to come out and take a look at the roof and center vent to see if he could figure out where the water was coming in. Jim came out immediately and went into the attic and up on the roof. Jim determined what was happening with the center vent, repaired it, and eliminated further water damage. Further investigation indicated the roof was having some other issues so we asked Jim for an estimate to replace the roof and the existing gutters & Gutter Toppers. This estimate included tearing off all existing roofing materials down to the wood decking, replacing any damaged decing, installing ice guards along the gutterlines, installing new felt, installing drip edge flashing, roofing with a good quality shingle, addressing the attic ventilation system, and ridge cap. They also were to clean up and haul away all debris and eliminate all dropped nails, remove existing gutters & downspouts, and install new seamless gutters, downspouts, and gutter covers. Jim had indicated it would take 2 to 3 days to do all of the work outlined in his estimate. We agreed to contract for the work. He advised that he would be watchful of weather forecasts and advise us when a dry 3-day forecast was projected. When the weather looked promising he advised us as to the date/time they would begin work, when the dumpster would be arriving, etc. Jim advised us of the process, timeframes, staff performing the work, etc. Not only did he did his company do an excellent job performing all of the work involved but Jim did an exceptional job in communicating what was happening in the process. Jim's workmen were courteous, professional, and very hardworking. There were tarps lain down to ensure that roofing debris did not create problems with the deck, drive, porch, or landscaping. We were so surprised to see how neat and clean everything looked at the end of each work day. The roof was completed in 2 days, the gutters were all finished on day 3. Clearly, Jim and his crew were proud of the work they performed and the manner in which they did it. We are very happy with the way the new roof and gutters look. Apparently so are some neighbors who would stop and comment on how well the project was going. (One neighbor has already asked for an estimate to replace their roof!)

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Jim was great. Very knowledgeable and helpful. There was a significant gap between the time he came to give me a quote and the time the service was completed, but I feel this was due to several circumstances including the weather, the season, and the fact that it was such a tiny job and I'm not in his company's normal service area. In fact, Jim lives near me, and he personally did the work himself on his way home one evening.

In addition, they were able to work around my schedule in having this done while I was out of town. The only issue I had was the amount of debris left around the deck due to having pets. I picked up more than 4 dozen screws and cigarette butts left by the people who completed the construction. Other than that they did a wonderful job and I was very pleased.

They took a lot of time to answer my questions and to consider the different requests I had concerning the new roof. They came on time and did a good job with the installation. They were personable and professional.

I got him from word of mouth. He was pretty thorough and was reasonably cheaper than others. He actually did a couple of extra things for me. He fixed some siding free of charge. He actually followed up with me pretty often.

He did a wonderful job. I had employed his services in the past, so I used him again this time. He came in at the lowest bid. He did work not only for me on a personal rental property of mine, but he also has done business for my clients. He is very professional.

Zero complaints. Jim was personable, straight forward and honest. He felt like an old friend. Great experience.

Work performed was excellent. They were here when stated, worked diligently and cleaned up when done. Jim Hughes was excellent in communicating any problems to us and was helpful with suggestions.

OUR CALL WAS TAKEN BY AN AUTOMATIC ANSWERING MACHINE. NO ONE EVER RETURNED THE CALL.

WHILE ONLY TIME WILL TELL ABOUT THE QUALITY OF THE WORK W/ A ROOF, (AND A 10 YEAR LABOR WARRANTY GIVES PEACE OF MIND THERE), JIM WAS EASY TO WORK WITH, WAS ONSITE THE DAY THE WORK WAS DONE, WORK WAS COMPLETED IN ONE DAY (!), AND THE YARD WAS IMPECCABLE WHEN I GOT HOME AT 4:30 PM...I CAN FIND ONLY GOOD THINGS TO SAY ABOUT THIS EXPERIENCE AND THIS COMPANY...AND THE ROOF LOOKS FABULOUS TOO!

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THEY DID A VERY GOOD JOB IN ALL AREAS. I THINK THEY WENT ABOVE AND BEYOND WHAT THEY SAID THEY WOULD DO. THEY EVEN CAME BACK ON THE WEEKEND TO FINISH UP!

HE DID THIS AT 2 DIFFERENT HOMES FOR ME. HE IS VERY KNOWLEDGEABLE AND VERY HONEST. AT THE FIRST HOUSE HE FOUND MANY PROBLEMS INCLUDING THE SOURCE OF A LEAK THAT MANY OTHERS HAD MISSED. AT THE SECOND HOUSE HE TOOK A LOOK AROUND AND TOLD ME THAT MY ROOF NEEDED NO WORK AT ALL. WHEN THERE IS A PROBLEM HE LETS YOU KNOW AND WHEN THERE ARE NO PROBLEMS, HE TELLS YOU THAT TOO.

IT WAS A SHOCK TO KNOW THEY HAD TO HAVE A NEW ROOF PUT ON AFTER ONLY 1 YEAR DUE TO THE WRONG SHINGLES, BUT JIM HELPED MAKE THINGS EASIER, JIM IS ON THE JOB HIMSELF, AND IS ALWAYS WITH HIS CREW, CLEAN UP WAS EXCEPTIONAL!! THEY EVEN SWEPT THE LEDGE OUTSIDE OF WINDOW!!!! NO NAILS OR ANY SCRAPS COULD BE FOUND ANYWHERE IN OR AROUND THE YARD