About us
Business highlights
17 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.316 Reviews
Showing 1-16 of 16 reviews
Kirk D.
11/2022
heating & air conditioning/hvac
+ -1 moreAwful sales pitch to try to get you to buy a new furnace, was told my family could potentially die if I did not buy a new unit due to carbon monoxide but they were nice enough to charge me a whopping $390 to replace an ignitor which took the tech around 90 seconds to replace. Would have been $480 if I didn’t ask the tech if they could waive the “service” fee. You live and you learn I will never use this company again and would not recommend to anyone. Some companies have integrity
Description of Work: Ignitor replacement
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$480
Brittany T.
07/2019
heating & air conditioning/hvac
+ -1 moreOn Friday 7/19/19 I called Advance Heating and Cooling to diagnose a problem with my A/C. When the tech, Shawn arrived, he took the cover off of the furnace, reached inside and told me that the blower motor was out. He never did any other tests to rule out any options that wouldn't involve me replacing the entire unit. Afterwards he gives me an invoice for 935.00 that states that I needed a blower motor and a motor mount kit. I was also charged 89.00 for the service fee. After researching the issue and seeing that the "diagnosis" that the tech gave (by sticking his hand in the furnace), was rare, I opted to get a 2nd opinion. The HVAC handyman that I asked to check the unit ran an electrical test. He was then able to conclude that it was not the blower motor, but in fact, the compressor. The total for the repair was 70.00 vs. the 935.00 that Advance tried to charge me. After I called Advance to explain the situation and request the diagnostic fee back, they had the manager (who was not involved in the service call) call me back to explain that although his tech did not go through the necessary measures to diagnose the issue, that there was nothing that he could do about the fee.
Description of Work: A/C Furnace repair
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$89
Response from Advance Heating and Cooling
linda P.
06/2018
heating & air conditioning/hvac
+ -1 moreIt went very well. Punctual, professional, fair pricing. They were wonderful! The owner came out and answered all my questions. The work started in two days and was completed in one day. Installation, checking of new system, and cleanup were excellent. They will be servicing my new Rheem system in the fall and spring!
Description of Work: AC/FURNACE replacement
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Yes, I recommend this pro
Jennifer C.
09/2017
heating & air conditioning/hvac
+ -1 more.
Description of Work: .
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Yes, I recommend this pro
John L.
06/2015
heating & air conditioning/hvac
+ -1 moreExcellent service. Friendly, responsive and...most importantly, solved the problem. Liked them so much I signed a service contract for two properties.
Description of Work: Evaluated and serviced an Aqua Therm HVAC unit
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Yes, I recommend this pro
Janet P.
08/2014
heating & air conditioning/hvac
+ -1 moreThey unclogged the drain lines on our dehumidifer which we felt was causing a leakage problem. After more leaking, they came back and did more work on the drain lines and suggested that the floor drain nearby was running slow and could also be a problem. Although the leak problem was much better, it still was leaking some so they came back again and spent a lot of time completely taking the dehumidifier apart and determining and correcting the problem which was an unusual one. In spite of all the time spent, the only charge was for the original visit which I felt was more than reasonable. We have used them for a number of years and find Shawn and his guys very pleasant and honest to work with and they always strive to go above and beyond to do what is needed. I would totally recommend Shawn and Advance Heating and Cooling to anyone!
Description of Work: They unclogged a drain line on a dehumidifier and diagnosed a leak problem.
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Yes, I recommend this pro
$250
Kim S.
05/2014
heating & air conditioning/hvac
+ -1 moreBought heat pump in 2012 (from vendor) with warrant on parts for 10 yrs. On May 16th the Tech came out checked everything took 30 mins to find the problem. Need a new defrost control board and they would have to order one. Tech gave me the invoice: Labor to install the new defrost control board $250.44 plus shipping and handling $82.74 plus todays diagnostic work $69.00=$402.18 After I picked myself off the floor the tech called the office and asked if they could waive the shipping and handling...office said OK. I believe they got the part in Cincinnati, Ohio 2hrs away. Package weighted 5 pounds. I asked the tech how long would it take to put on the new defrost control board and he said maybe a half hour. Then why are you charging me $250.44? He said that is what the book states. I believe this price is outrageous. On May 27th, tech was scheduled to come between noon and 2pm. He came at 2pm put the part in and it took 20 minutes. The charge for labor $240.44. So for a heat pump that I bought in 2012, already needing a part that costs .00, and paid for a 20 minutes labor job $250.44 Never will I use them again.
Description of Work: Check why heat pump wasn't working. Needs a new defrost control board
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$319.44
Response from Advance Heating and Cooling
Harry M.
01/2014
heating & air conditioning/hvac
+ -1 moreThese guys are great! Their service goes back 2 years when our furnace went out. They were quick to respond. Since it was early morning they didn't have the necessary parts so they provided numerous heaters to help keep us comfortable through the night. They offer a inexpensive monthly check up plan that provides 2 yearly check ups, which have been beneficial. Great personal service with affable technicians!
Description of Work: Semi annual check up (winter)
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Yes, I recommend this pro
$50
Julie C.
07/2013
heating & air conditioning/hvac
+ -1 moreThese guys are wonderful! They've had to come out multiple times because my A/C just kept breaking. They only charged the first time and then came out at no cost until the thing was finally fixed! I highly recommend this company!
Description of Work: Made multiple adjustments to my A/C, charged it, and put in a new fan
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Yes, I recommend this pro
$500
Teresa A.
12/2012
heating & air conditioning/hvac
+ -1 moreI was surprised that it took Shawn only a few minutes to diagnosed the problem and to do the temporary fix. I was glad that he did the temporary fix. It showed that he cared enough to not leave un in 95+ degree weather without the AC. When he came back to install the transformer, again it just took a few minutes to perform the work. I was very happy with the work and his prices were the best I found.
Description of Work: The AC was not working. Shawn diagnosed the problem. The transformer was not working. He did not have one in stock, so he installed a temporary one until the part came in. He schedule another appointment a few days later to installed the part.
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Yes, I recommend this pro
$113.75
ROBERT T.
08/2012
heating & air conditioning/hvac
+ -1 moreThey do quality work and really care about arriving on time.
Description of Work: They cleaned my air conditioning system as part of a monthly maintenance contract that I have with them.
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Yes, I recommend this pro
$14.95
HELEN H.
09/2011
heating & air conditioning/hvac
+ -1 moreWe used them about two or three weeks ago. Our air conditioning went out and the owner sent out someone to take care of it but I didn't even know what was wrong.
Description of Work: Advance Heating and Cooling - Air Condition Repair came out and fixed our air conditioner.
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Yes, I recommend this pro
$600
Ron B.
07/2011
heating & air conditioning/hvac
+ -1 moreI am very impressed and satisfied with the excellent work and professionalism of Advanced Heating and Cooling. I have already had them come out to my business to service our air conditioner with equally great results. Thanks Sean for the above and beyond service at a very reasonable price.
Description of Work: I have a large home with three geothermal heat pumps. In February of 2011 the electrical system at my home was damaged by a massive power surge. The surge damaged Appliances, Electronics, lighting and all three geothermal units. I first called an authorized dealer listed on the geothermal manufacturer's website. The dealer came out and gave me two estimates. One estimate was to repair the units for $6800.00. The dealer said that two of the units are shot and I have no hope of adequately repairing them. The second Estimate was to replace two and repair one at a cost of over $71,000.00. That dealer claimed that my geothermal units had significant damage and would not perform well even if repaired. My insurance company wanted a second opinion so they asked me if they could send Advanced Heating and Cooling to have a look. Initially, I was skeptical about their ability to fix the geothermal units because geothermal requires very specialized technical knowledge. Sean from advanced came out to look at the units. Immediately he impressed me as a very knowledgeable professional. He knew everything about my system. He asked me very specific questions about the open loop setup that I had and within a few hours had two of the three units running. The third unit needed a new compressor. Sean gave me an estimate that was less than half the cost of the authorized dealer. After I agreed to have Advanced do the work, Sean ordered the parts and repaired the third unit. He then went one step further in adjusting the water flow on all three units to factory specs. Something that no one prior to Advanced ever took the time to do. The result was excellent performance from all three units. In the past few months we have had record high temperatures. My three units have been working smoothly without any faults. I have also noticed that my electric bill has been lower than in summers prior to the repair. This was no doubt because of the water flow adjustments made by Sean.
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Yes, I recommend this pro
$3,500
Alan M.
10/2010
heating & air conditioning/hvac
+ -1 moreInitially I planned to go for a much larger A/C unit, but Shawn talked me through the process and actually recommended that I downsize from what I wanted to purchase. He then described and answered all of my questions about setting up heating/cooling zones in my home. I went with three zones and it has made a tremendous difference in the areas like my bonus room that were difficult to control the temperature. Advanced Heating and Cooling was VERY professional throughout the installation process. There were some defective parts he received from his supplier, and I know he could have passed them off to me without me knowing...but he didn't and because of having to reinstall some baffles that weren't working up to standard, the job that he anticipated would take two days, actually took four. I can't be more happy and satisfied with the system that I have, the service I received, or the follow-up that was provided. I even got a box of gourmet cookies about a month after my installation, along with a nice card thanking me for my business. No one like to have to replace their heating and cooling system, but my experience was wonderful with Advanced Heating and Cooling. Highly recommend.
Description of Work: Had my A/C unit replaced with a A/C-Heatpump unit and had my home heating and cooling divided into three separate zones.
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Yes, I recommend this pro
$6,000
Ray A.
05/2010
heating & air conditioning/hvac
+ -1 moreI have used Advanced several times in the past. Shawn is always thorough and willing to explain all aspects and options for any repairs. It is obvious that he is enthusiatic about his work and he is very customer oriented.
Description of Work: Routine A/C pre-season inspection. Repair of motor starter.
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Yes, I recommend this pro
$150
STEPHANIE G.
05/2009
heating & air conditioning/hvac
+ -1 moreShawn is completely professional. He is realistic about a client's needs and works very hard to stay within your budget. He's prompt, courteous and helpful. He talks with you about your needs for the particular situation and is patient about answering questions.
Description of Work: Shawn has replaced or repaired several furnaces in some rental units we have. He has also serviced our home furnace and air conditioning system. He has also serviced my office furnace and air conditioning systems.
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Yes, I recommend this pro
$1,000
Contact information
4431 Carroll Southern Rd, Carroll, OH 43112
http://www.advanceheatingandcooling.comService hours
Monday:
8:00 AM - 4:00 PMTuesday:
8:00 AM - 4:00 PMWednesday:
8:00 AM - 4:00 PMThursday:
8:00 AM - 4:00 PMFriday:
8:00 AM - 4:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters
FAQ
Advance Heating and Cooling is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Advance Heating and Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Advance Heating and Cooling does not offer free project estimates.
Yes, Advance Heating and Cooling offers eco-friendly accreditations.
No, Advance Heating and Cooling does not offer a senior discount.
Yes, Advance Heating and Cooling offers emergency services.
No, Advance Heating and Cooling does not offer warranties.
Advance Heating and Cooling offers the following services: Radio dispatched, Commercial and Residential sales, installation, repair & maintenance agreements, manufactured/mobile homes, ultra violet/germicidal lights, humidifiers, rental properties, heat pump, furnace, thermostat, ductless mini split & air conditioning, Geo Thermal, and water heaters.
Contact information
4431 Carroll Southern Rd, Carroll, OH 43112
http://www.advanceheatingandcooling.comService hours
Monday:
8:00 AM - 4:00 PMTuesday:
8:00 AM - 4:00 PMWednesday:
8:00 AM - 4:00 PMThursday:
8:00 AM - 4:00 PMFriday:
8:00 AM - 4:00 PM