Weather Guard Exteriors Llc

Weather Guard does not have their own crews and they sub-contracted the roof job and the gutter installation. The roofing crew finished the job in a couple of days, but left debris on the roof (we found this out when the gutter contractor told us the gutters and downspouts were filled with debris.) After the new roof was installed, another contractor came to install gutter guards. This job was left unfinished with two gutters still not having the leaf guards that we paid for. They left saying they'd come back and they never did. But the worst was yet to come. After the first heavy rain we had water leaking in around the chimney - to the extent that it ran down our bedroom wall. We called Weather Guard and they sent a subcontractor (a different person, not from the original crew) out to take a look. He went up on a ladder and applied more caulk around the flashing. That seemed to help temporarily. But with the next major rain, the problem was back, worse than ever. There has been extensive damage to our home, both the first and second floor - walls soaked, carpeting, baseboards ruined - as a result, we had to file a second claim for the interior damage. In this process, an independent structural engineering firm was brought in (by Nationwide) to determine the cause and origin of water intrusion. Their findings included the following: Area #1 - South Wall in Living Room, Master Bedroom, and Attic Space: The water staining and active moisture observed in this area was likely the result of the following factors: i. installation deficiencies of the chimney flashing details. ii. Improper flashing details along the termination of the southeast valley and south eave. This conclusion is supported by the following observations: - The installation of the interlaced step flashing along the chimney deviates from manufacturers and industry best practices. - The installation of the counter flashing not tucked into morter joints of masonry and the improper measurement of the backer flashing. - Improper installation of eave flashing (i.e. drip edge molding) confirmed by the presence of exposed wood members. - Evidence of water entering the attic space along the sidewall counter flashing interfaces of the chimney during water testing. Area #2 - Northeast Corner of Master Bedroom: The water-damage staining observed in this area was likely the result of absent flashing underneath the gable soffit at the intersection of the shingled roof surface (shown in Figures 25 and 26) in conjunction with improper installation of the surrounding step flashing. This conclusion was supported by interior measurements of the stain location, the visible wood members and debris in the exposed gap, and the deviations from industry guidelines. We're not willing to let Weather Guard try to get it right a 3rd time (when clearly their first sub-contractor, and the second, aren't skilled in proper flashing installation.) So when Weather Guard offered to fix the problem -- again -- with yet a *third* subcontrator, we offered to help them find one. We then had the repair quoted by a skilled and reputable roofing company that has their own experienced roofing crews (a company highly rated by Angie's List.) We have delivered this quote to Weather Guard but thus far have not received payment from them for the repair. May 19, 2011 - Weather Guard sent us a check for 1/3 payment of the repair and it BOUNCED and WE were charged the fees for unsufficient funds! They don't respond to phone calls or email. Weather Guard has 11 complaints filed with the Ohio Attorney General's office. Weather Guard's Canton BBB membership was revoked and they were given an rating of F. A search on the Ohio Secretary of State website shows that the principal is operating under another company name Ed Williams Home Improvements, LLC (filed with the state of Ohio on June 7, 2011). Beware.