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Maid to Satisfy Cleaning Service

House Cleaning

About us

Established in 2003. Maid to Satisfy employees on average 10 house cleaners and 2 office personnel. Maid to Satisfy services all of Northeast Ohio areas No Contracts Necessary FREE Estimates 100% Satisfaction Guarantee Licensed + Bonded + Insured + Trusted

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

House Cleaning, Cleaning Service, Maid & Butler Services, Window Cleaning, Eviction, Move In & Out Cleanings, One Time Cleanings, Weekly, Bi-weekly, monthly cleanings.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

2.77 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
29%
4
14%
3
0%
2
14%
1
43%


Rating CategoryRating out of 5
quality
3.1
value
3.4
professionalism
2.4
responsiveness
3.0
punctuality
3.6
Showing 1-7 of 7 reviews

Kristin A.
01/2014
1.0
house cleaning
  + -1 more
Horrible Customer service. I booked an appoint at approximately 3pm on a Wednesday for a Friday cleaning. Found out later that day that my husband had to have a root canal. I called them and canceled the appointment (first time I have ever canceled an appointment) and they demanded I pay a $50 cancellation fee. The reason was I didn't give them 72 hours notice. I didn t even book the appointment 72 hours out. Now I am getting harassing phone calls. The last one he was actually yelling at me threatening small claims court. He called me several cuss words, I was a shocked. I have never dealt with a company that treats people this way. Had he been nice I would have probably paid the $50 and went on (with another company) Sad that customer service has gotten this bad. Wish I had looked at reviews on other sites (or subscribed here) before letting this man near my home. I have had to call the garage contractor and have my garage codes reset. Also had to call the alarm company and have the security codes reset. I can honestly say I do know trust how far this man will go. As of the time I posted this I have gotten 9 emails and 5 phone calls (3 had blocked numbers) from the owner TODAY.
Description of Work: Cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

Jayelen O.
10/2013
5.0
house cleaning
  + -1 more
They were very professional, on time, and very nice. The girls that came were just wonderful. He was nice to work with as well.
Description of Work: They cleaned my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Mary W M.
07/2013
1.0
house cleaning
  + -1 more
Please do not hire this company under any circumstance - no matter what kind of deal you get. The girls that are sent out are very nice but young and inexperienced. The did not move s single rug to "clean" my hardwood floors, when mopping in the kitchen they did not even clean under the kitchen table. Vacuuming staircases was just a quick swipe down the middle of each step. Not a sinlge trash can in my home was emptied and not a single mirror cleaned (including bathroom mirrors!) But what makes this company SO HORRIBLE is the owner Anthony. He is a lair, a cheat and a bully. He determined that it should take 4 hours to clean my house on his crew's most recent visit. However, it took only 2 1/2 hrs ( maybe because so many tasks were overlooked). He had the gaul to call me and tell me that it was my fault that that now his crew had nothing to do for 90 min because my house took less time. To be fair - I did tell the company when I scheduled that I had several rooms that had not even been used since the last cleaning and therefor would need very little work but he then scheduled his crew for the same length of time as the previous visit. After the crew left he called me proceeded to to bully me and finally told me he didn't want or need MY business!! Didn't need or want my business??? Glad his company is doing SO well that he can afford to alienate and drop clients....
Description of Work: Theorectically was hired to clean my house

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$145

Shara B.
06/2012
5.0
house cleaning
  + -1 more
Have had 4 cleanings so far and plan to continue on a bi-weekly schedule. They are prompt and thorough as well as easy to work with for scheduling, etc.
Description of Work: Cleaned two bedrooms with baths, all rooms on main floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Linda P.
05/2012
4.0
house cleaning
  + -1 more
Service did a good job. Professional on time and reasonable price.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Judith B.
05/2012
2.0
house cleaning
  + -1 more
From start to finish it was always something. They didn't vacuum the bathroom rug because it "wasn't on their list". They forgot to clean the glass on the living room table. They forgot to clean the kitchen sink. It just went on and on, and it was different women almost every time accompanied by a "supervisor?" I called on Tuesday morning to cancel an appointment on Thursday and they called me back saying I would be charged $50. for canceling because it wasn't three days notice. The woman told me to try to reschedule whatever it was to avoid the fee. I told her it was a family emergency and that I could not reschedule and didn't they have a provision for that? I thought I had given them sufficient notice, but alas it is in their contract and they make no exceptions. So I just told her to forget it, I had had enough. They called back later saying they'd wave the fee, but I was too appalled by it all to want to continue with this company. Oh, and then they sent me a collection notice for the $50. cancelation penalty! Honestly, I don't have time to pay over $100 a visit for a cleaning service that has these strange and offensive policies and needs a conversation to get a rug vacuumed.Don't make this mistake.
Description of Work: Maid to Satisfy I would not recommend this company. The work was inconsistent, dressers were not dusted, and areas of the floors and rugs were not vacuumed. We had to leave notes almost every time to get a good job. One time they were over an hour late and we had to reschedule. It was extremely inconvenient in that, I had company arriving from out of town. The last straw was when I had a family emergency and gave them two days cancellation notice, and the “fined me” $50.00 for not giving them three days notice! There is no way I would have a relationship with a company that stands by this policy. It’s unrealistic and unkind and they do a mediocre job. Outrageous.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$109

Pamela S.
06/2011
1.0
house cleaning
  + -1 more
The part they cleaned was good but I needed the whole house to be clean
Description of Work: I had a representative come to my house and give me an estimate of how long and how much it would cost. I agreed to the estimate and they started cleaning right away. I did have a lengthy list and the place was in really bad shape but I figured they quoted me enough time to have 2 people clean my house. They said it would take 6.5 hours and cost $350.00. I agreed. During this time my mother in law was here and I was not here but I did leave a list. About 5 hours in I asked then how much longer and she said 1 hour and 15 minutes and they were only 1/2 done. They asked me what needed to be my priority so I told them the kitchen and some spot cleaning on the walls and the rest of the floors. Well they didn't start the kitchen for another hour and then just cleaned for another 15 minutes. They only got to the microwave. They left after knowing I was dissatified with the cleaning. I called their office and the gentleman said that he was told the house was a mess and it took along time. I understand that it was a mess but I was expecting them to take the time to clean the house like I wanted it no matter how long or how much. They seemed to be moving very slow and the gentleman said I was crazy. He also called me back on my cell phone later and basically said I was a liar. His words were "I don't believe your story" Thyey screwed themselves out of a good deal, I was already to hire them to come to my house every other week to keep it up.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$350

    Contact information

    2307 Whipple Ave NW, Canton, OH 44708

    www.maidtosatisfy.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Maid to Satisfy Cleaning Service is currently rated 2.7 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Maid to Satisfy Cleaning Service accepts the following forms of payment: Check
    Yes, Maid to Satisfy Cleaning Service offers free project estimates.
    No, Maid to Satisfy Cleaning Service does not offer eco-friendly accreditations.
    No, Maid to Satisfy Cleaning Service does not offer a senior discount.
    Yes, Maid to Satisfy Cleaning Service offers emergency services.
    Yes, Maid to Satisfy Cleaning Service offers warranties.
    Maid to Satisfy Cleaning Service offers the following services: House Cleaning, Cleaning Service, Maid & Butler Services, Window Cleaning, Eviction, Move In & Out Cleanings, One Time Cleanings, Weekly, Bi-weekly, monthly cleanings.

    Contact information

    2307 Whipple Ave NW, Canton, OH 44708

    www.maidtosatisfy.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed