LITEHOUSE POOLS AND SPAS

They are expensive but they do good work. They are the only pool service we have in the area. I just use them for service. Everything worked fine. Quality is good. Took them a long time to come out. They had a long list.

Overall this is a waste of $5800. We was told it had lights that it does not. We purchased it about 10 days ago. 10-20-08. After 2 days we had it up and running. Heated etc.. The digital display reads 104, that is what law allows now. NOT over... We was not told that 104 was only how far it can heat. We've been in others and had one ourself at our old home. We just built a new home with deck for spa and moved in recently. Lite house was told about the heat. We even used a digital thermometer that is used under the tongue on a person when sick to take the temp of spa. It read 103.2 degrees. Once we told Litehouse they had us call repair and they can out and checked it. Theirs read 103.3 degrees. We then was told that was close enough and they had a 1-2 degree allowance. 2 degrees would be 102 degrees. That's not a hot tub, that is a warm tub. We asked to repair it and they say they can not. So we asked to return it. We CAN NOT... It's a scam and they will not try to make it right and said for me to get a lawyer. I think that if the law now does not allow over 104, then it should go to 104. Anyone that uses a hot tub knows you want it hot. So that it's used 10-20 minutes and your out. My wife, my 2 sons, and I all can sit in it for 1 hour or as long as we want. It doesn't get that good hot feel like the one we had built in 1996, or hotel spas or others spas. LITEHOUSE should and must be held responsible for letting people know the 104 law if they are going to sell spas and they know the law has changed. Also now that it doesn't heat to the allowed law of 104, they should repair and if they can not repair take it back. They will not on both cases. So I'm forced to fight with them in court and every place else I can tell people to be aware and stay away from Litehouse spas. The salesperson told us it came with a 10/7/5 year warranty, but didn't tell us it was from Litehouse not the manufacturer that is 5/3/2.