LAWNWORKS LAWN & LANDSCAPING

My association with Lawnworks began in the spring of 2016 when I was seeking a someone to do a total yard renovation on my newly purchased home. Someone from Lawnworks came out, took some measurements for the estimate, and then I never heard from them again, even after I called a week later for my estimate. I hired someone else for the $6,000 job. My association ended with Lawnworks in the winter of 2018 when their snow removal guy not only ruined my new lawn for several feet on both sides of my driveway, but also broke off a 30" chunk of the concrete and dragged it to the curb. All I got was a "hey, it happens" kind of response. That saga went on for 3 weeks. A lot more can be said of this story but in the interest of brevity, let's just say nothing was resolved. In both instances, customer satisfaction with this company seemed unimportant and communication with them was HORRIBLE. In fact, I could never get anyone to telephone me despite repeated emailed pleas to do so. Lawnworks is THE most frustrating company I have ever done business with. I do NOT recommend them.

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the front yard of one of the apartment properties has been reduced to dust and dirt, and yet Lawnworks continues mowing weekly and charging for the service. though no fertilizer has been applied for a year, Lawnworks continues the weekly mowing of slow growing lawns through october rather than scaling back as weather allows. weeds have been ignored growing along the building and the back fence area. I was also billed a large amount for landscape plant trimming for each property; one has a single medium-sized yew and the other has four small yews. i commend their timeliness and diligence toward performing work and billing me, but would appreciate some common sense applied to the service.

Terrible but great!. The weather did not cooperate. Washed the front yard out 3 times. Dom and his team has been fantastic. One phone call and the Lawn Works team has been all over it! They do drive bys to see how the grass is growing. Highly recommend this business for your landscaping work.

Domnick (owner) and Jeremy (foreman) were fantastic to work with! Domnick brought to the project a good eye for design and a real interest in creating a satisfied customer. The whole team was focused on doing things right, not just getting the work done. With frequent downpours, it meant tearing out and rebuilding some seating walls multiple times to make sure they were right. As with any large project, there are always and quot;surprisesand quot; along the way. Jeremy was great in terms of letting us know what they encountered (such as the need for an exterminator to deal with a carpenter ant infestation; clogged/crushed drainage pipes) and presenting us with options for dealing with the situations. He was always honest with us and let us know the best way to fix the problem as well as some alternatives so that we could choose the option that fit our needs (we are all about doing things right the first time). We looked toward Domnick for advice on many design elements. He always listened to what we were saying and tried to give us ideas based on it; yet he did not hesitate to let us know when our ideas would not work or if there was a better solution. He did not try to sell us higher priced options if a lower priced option might be just as good to meet our needs (or even better for us). Before contracting with Lawnworks we had several businesses come out to give us quotes. Lawnworks' pricing was quite reasonable (fell in the midst of the range of quotes). Also, Domnick always worked with us to provide the best pricing possible, especially for the added work that arose during the project. The team kept us up-to-date on the project and always let us know when they were coming or not coming (if waiting for supplies). Jeremy kept the property (including sidewalks and driveway) as clean as possible throughout the project. Everyone (Domnick, Jeremy, Amber) were prompt in answering our questions and returning phone calls. I have no hesitations recommending this company to others and would use them again in a heartbeat.