Joseph Nasser

Took longer than expected but he did a nice job

Excellent he knew what to do, he proposed a deck and then built it within 3 days. Very knowledgeable and very skillful.

Joe Nasser and Tony did a great job! Very professional and good communication throughtout the project. I would use them again for future projects.

If you are looking to add a quality deck to your home, I would highly recommend working with Joseph Nasser. The entire experience from start to finish was fantastic. Joseph was the first company to contact me after requesting estimates from a few companies. He and his crew were efficient, professional, and very detail oriented. My existing deck was removed very quickly and then came the building of the substructure. I had done quite a bit of research and had experience with building decks. I was very pleased to see a detailed plan of the substructure and interested in watching it come together. The crew answered my many questions during the entire process and were extremely patient with some last-minute changes I requested on the steps and rail configuration. They went above and beyond to give me the deck of my dreams and I couldn’t be more pleased. I’ve already made plans to hire Joseph for another upcoming project. This is by far the best experience I've ever had with a contractor.

Joe and his crew did an exceptional job that we are pleased with. We would certainly employ his company again for any home remodeling project.

Lacked attention to detail, skimped on materials to save a buck. We just wanted it done right!

Work was impeccable. Timely and reasonably priced

My wife and I were in a bind. Our previous contractor left the job and left our bathroom in a mess. I called Joe Nasser. Joe was great. He came out and fixed all the issues and was very upfront about what he planned to do and the pricing. It has been a year now and our bathroom is still amazing. We can't wait to work with Joe again. Thanks Joe! - The Harris' from Akron.

I called three places for quotes to build a pool deck. Joe was quick to return my phone call. He provided a quote and drawing two days later with prices for both a wood and composite deck. He was able to start working on the deck the following week while the other two companies couldn't start construction until weeks later. The deck was completed in three days and looks amazing and solid. Joe is honest and hard working and highly recommended.

Joe Nasser and his team did an excellent job installing a New England Pergola on our Concrete patio. They were thorough, well prepared and executed on time. I would definitely recommend them and I plan to use them on our feature projects.

The weather was hard to work around with so much rain but He was very nice, did great work and the best contractor we have had was done in about 4 days.

Left 2 messages over a 3 week period. Been over a month since last call. Never got a call back.

Excellent! With out question Joe was best contractor experience I’ve ever had. The guy is detailed, quality work and cost minded. Made suggestions that saved me 1500.00 and I’d have never known if he’d done it that way without telling me. Plan on hiring Joe this fall when his deck season is over for two bathroom remodels.

Out of the 4 contractors I considered to rebuild my deck, Joe Nasser was the most impressive. His evaluation of the project was comprehensive -- he took photos of the structure and its foundation and made notes. He listened, really listened to my ideas, and then, instead of handing me a brochure, he sent me directly to his building materials supplier to take a guided tour of deck models so I could make educated choices. Three days later, he sent me a scaled drawing of my deck with a line-itemed list of supplies at wholesale prices. His profit, he explained, was in the cost of labor. Even if his quote hadn't been the lowest of the 4, (it was), I would have chosen him for the job because of his attention to detail. And I'm so glad I did. The deck is beautiful. And he was careful not to ruin my lawn or landscaping. I can't say enough good things about Joe and his crew.

Joe was scheduled to build a deck on 4/1/19. He showed up on 4/3/19 with no explanation for 1 of 2 no show days, & I was informed within 2 hrs of expected arrival time. The deck is average, with 3 issues – 1) Instead of using a chalk line to line up screws, he used a permanent marker. 2) The 2 handrails don’t match each other, offered a partial remedy and invalid excuse, but didn’t follow through. 3) Some boards were built on top of a couple old pavers, which now will be a struggle to try and dig out. After the deck experience, I chose to weigh more heavily on the reviews I read, and looked at what was good about the experience, so I followed through on having him come back to tackle the many projects that we needed done. I would soon realize that would be a poor and costly decision, and that I should have gone with my gut, and moved on to another contractor. Even though, Joe had a very long task list and a deadline, he never felt the need to come before 9 -10a or work later than 3:30p. In 10 days, he did work until 4p twice, but he also missed two days. I guess there was no urgency to get the tasks done, because he had convinced us that we would make out better if we paid him and his crew an hourly rate, so they were getting a weekly check, and possibly dragging their feet some. Joe promotes himself as being a very experienced (40yrs), talented, knowledgeable contractor. We found his work to be poor, shoddy, and he likes to take short cuts. He is very overconfident, and claims to know how to do things, which he does not. 1) No respect for a client’s property – Example: When Joe came to our home to give us an estimate, he stated that he would protect our carpet by putting down tarps/drop cloths. Our carpet is 1.5 yrs old. Joe and his crew were the first people to walk on our carpet with shoes on, much less filthy work boots. They didn’t wear booties, nor did they put tarps/drop cloths down. Our carpet not only has debris in every room, they got dirt stains in the hall, paint stains in the closets, soaked our carpet w/ dirty bucket water in several areas and one crew member used a shop vac w/o checking that the filter was on, like he was instructed to do. So much dirt was airborne that it set off the smoke detector!! The same crew member put large holes in our drywall, used a lot of foul language, was very defiant to the others trying to give him technique instructions. I told Joe I didn’t want that person back in our home, as we were paying him $15/hr to destroy our house! 2)He has no respect for the materials he is working with – Example: It took Joe 3 hrs to install a steel exterior door. He not only scratched up the area around the handle set and strike hardware on both sides of the door, he installed the lock upside down. They either damaged, painted over, scratched up or smudged up everything they touched. He even damaged a door and returned it for another door. He damaged several pieces of Pergo flooring because he thought it would be ok to use a nail gun on a floating floor! 3)He takes your things w/o permission – Example: I went through a whole ordeal to purchase Whitewood boards to be used as decorative shelves. I had put them out in the garage w/ the rest of what I had purchased. A week later when I went to get the boards to put a stain on them and get them ready for hanging, they were gone. I asked the crew if they had seen them. Joe told me “we had to use them” because when they poorly installed the entry door, he said the wood under the threshold was rotten and they had to replace it. So, instead of him going to Lowe’s and picking up a $3 treated board, he took it upon himself to use my $10 board that is not treated and not meant to be used for construction purposes, much less be exposed to the outside. I then printed off the board info, and asked him if he goes to Lowe’s if he would pick me up another Whitewood board and I would reimburse him for it when he got back. He brought a board back, and told me he would cut and sand it. I told him it didn’t need to be sanded because it was already sanded. He said he was going to sand it anyway because of fingerprints?? I don’t know what that means, but it was not necessary to do, but yet he wants to be paid $30/hr to work on a board, that I specifically asked him to leave alone. We had a brand new ladder in the garage protected under plastic, that was still in the packaging. He opened the packaging and used the ladder! If you needed to use our ladder, why not ask me first? You just don’t help yourself. What kind of contractor doesn’t have their own ladder anyway? 4) He takes liberties when he shouldn’t, and when he does ask you a question or your opinion he doesn’t listen to your response. Example: When installing the entry door, they raised it up, therefore the storm door wouldn’t be able to clear the angled soffit. He said he could notch out the soffit and come back and build a peaked porch roof or we could just not have soffit above the door. We understood if the storm door was installed it would only be able to open a few inches. We don’t use the front door, and we wanted to address the roof at a later time. Throughout the day I had to say to him approx. 4 times, install the door, and do not take out the soffit. And 4 times he told me to “just think about it”. Then the last thing I heard was him telling his #2 to take the soffit out. I then had to step in and say NO again! As with everything else he had touched, he wanted to open up yet another can of worms, and not complete anything he started. Needless to say, the storm door was not installed. I have expose untreated wood that not only sticks out inches from the house, but is exposed to the weather. Two weeks, and every room has a project started. Not a single thing was completed or done correctly. I had another contractor come in and look at all that was done. This contractor was floored, and tore everything apart that Joe had done, from the painting, to the trim, to the accent wall, to the flooring. I was also instructed to request from Joe his business insurance information, so that we could file a claim because we lost money paying for his labor and for the materials that will have to be replaced. I have yet to hear back regarding his insurance information. Hiring Joe was the worst, most expensive mistake we have ever made. Calculating the damage, carpet cleaning, and materials replacement he owes us approx. $1136. He told us he would have everything done on a certain day. We had two days left to go, and out of 17 task items, not a single one had been completed or done correctly. The kicker was the Pergo flooring. You don’t nail down Pergo laminate flooring (floating floor)!! When he was let go, he sent me a message telling me what the next person who lays the flooring should do. I read that message to a contractor that specializes in flooring, and he laughed and said that is all INCORRECT. What a nightmare.

I purchased Quartz countertops from Menards, who does not install themselves. Joe arrived within a day or two with the estimate which was very reasonable. Of course there were a couple of issues but he accommodated well and completed the job the way I requested. Very easy to work with and the finished product is beautiful!

I ended up rebuilding the whole deck due to rot. Mr Nasser was very professional and quickly removed the 30 yr old deck and built a beautiful new one (12' x 13') for me. I would definitely recommend his company to anyone. I will also contact him again when I have another project.

Great job by Joe and his team. He kept us informed along the way. It looks great. Very professional.

It went awesome and very happy with our new deck. Joe and his crew our awesome. His craftsmanship is incredible. Would highly recommend!!

Hired Joe to remodel my second bathroom including completely rebuilding a tile shower, replacing the vanity, toilet and flooring. Also replaced flooring in the rest of my basement and replaced or painted trim to be all white from dark brown. During the course of the project several other items came up such as rotted drywall to repair that Joe did as well. His work was very affordable and well done. Joe walked me through the process and explained everything that was done in detail. He did a wonderful job and I look forward to our next remodel job in the future!

Working with Joe was a great experience. He was quick to respond to all correspondence and showed up on time with two other workers. They did the job in less than one day and it looks great. He did what he said they would and cleaned up afterwards. My yard was spotless. I would hire him again in a minute. You will not be disappointed.

Joe was awesome to work with, fast on getting us an estimate and suggesting some ideas to make the end project even better. The overall project was very smooth and we’re super pleased with the finished deck and stairs. Highly recommend Joseph!

We moved into our house about 5 years ago. The previous owners left us with a deck that was in complete disarray. Joe and his wonderful crew came in and demolished the old deck and gifted us with a masterpiece. We can't tell you how much happiness this deck has brought my family and I. Not only was Joe proffesional, and very kind, he was also extremely clean. Everytime they left for the day, everything was neat and tidy. Joe also did his absolute best to provide material that was cost effective and yet is durable and absolutely beautiful. We will in touch with this company in the future.

The work turned out excellent and ahead of schedule. A very professional job and the price was more than fair. Joe offered ideas to help me determine what I wanted which really helped. Everything was cleaned up when the job was over and Joe made sure I was happy with the work. I am planning to have him do more work in the spring.

Joe and his team did a great job with our project. We would highly recommend him.