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Hosner Carpet One Floor & Home

Flooring Sales and Installation, Hardwood Flooring Sales and Installation, Ceramic Tile,

About us

Family owned and operated and has been serving our community since 1966, Full service flooring store with all the best brands and 5-Diamond Worry-Free installation.

Business highlights

59 years of trusted experience

Services we offer

Carpet - Hardwood - Luxury Vinyl Tile & Planks - Ceramic Tile - Laminate - Area Rugs - Vinyl - Remnants carpet /vinyl - Retail - Builders - Insurance - Commercial - Churchs - Offices

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
17%
3
17%
2
0%
1
33%


Rating CategoryRating out of 5
quality
4.9
value
3.5
professionalism
4.2
responsiveness
4.4
punctuality
4.7
Showing 1-6 of 6 reviews

Tim M.
04/2023
1.0
carpet installation
  + -1 more
We were told they don’t have good enough installers available to do our job. This is the second time Hosner declined us. The first was tiling our bathroom last year, it was too complex for them. Most recently, they declined carpeting our basement since we needed steps done and a bar area that has a curve. Very disappointed considering how much time we spent with them getting a quote. The story: we are remodeling our basement which includes a full bathroom. First, Stan (owner) came out last year and was very friendly and took his time to do an accurate measurement and drawing of the area. I was very impressed with the detailed drawing he made of the space. We then got a quote from Jim (sales) and planned to use them. While discussing the bathroom, which needed tile, they declined the install (after getting a quote to do it). It appeared their installer wasn’t up to the task. Therefore, we had to go elsewhere for tile but still planned to use them for carpet. Later in the remodel (recently), we were finally ready for carpet so Terry (co owner) came out to verify that the measurements were right from Stan as many months have gone by. After seeing what we needed, Terry “got nervous” and declined doing the job. Per Jim, he said they don’t have the installers needed to do our job correctly. He also expressed frustration with Hosner turning down other jobs including large contractors due to installer issues. The owners seem great but appear to be struggling with getting quality installers. I at least appreciate their honesty as it would be even worse if they sent out unqualified people to install and have problems. So, my advice after spending hours and hours with them, if you have a simple carpet install (basically a square room), you might be ok. Otherwise, don’t waste your time like I did with them. Very disappointed to have them decline my job at the last minute when we are ready to go. They should have told me much sooner that they were unable to do the job as this is delaying the finish of our project. Hosner clearly has installer issues right now. I hope they get this rectified and I wish them the best as Im sure the owners are probably even more frustrated than me right now.
Description of Work: Carpet installed in basement

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0


Teresa S.
05/2016
5.0
flooring contractor, hardwood floor
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

ROBERT S.
01/2015
3.0
ceramic tile, hardwood floor
  + 0 more
They were very expensive in terms of pricing and not competitive. So I limited the amount of work I had them do. Their service was limited to me to what they had in stock. They were reluctant to put extra effort into helping me find what I needed.
Description of Work: I had Hosner Carpet One do some work for me. I had them install tile and I also bought hardwood flooring from them.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$3,000

Bonnie S.
12/2014
5.0
flooring contractor, hardwood floor
  + 0 more
They were really good. We had a problem made, we got bad wood initially. They got half way through and they found out that it was quality and so they had to pull back up again and order a new batch because you couldn't just mix batches and so they pull that up then put in there all over again. I would use them again in the future.
Description of Work: They put in a full floor hard wood flooring floors in the condo. We took up the carpet. We had three rooms, a hallway and it's better done. Downstairs was a hardwood flooring was actual wood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Byron B.
10/2014
1.0
flooring contractor
  + -1 more
unknown
Description of Work: They ordered a rug for me. I waited and waited. They never followed up. I called and was told I'd get a call back but never did. I started showing up and was promised a date. My week order turned into 6 weeks. Only to find out that it was sitting in their warehouse for over a week. I cancelled delivery and picked it up. Vowing never to return again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$900

Diana J.
05/2014
4.0
flooring contractor
  + -1 more
I liked the service that I got with the sales girl, who is Tara. I liked the fact that they came out and were very professional about putting things in and it was a good price. They have a good product. I wouldn't recommend it for basement flooring but I would recommend the carpeting and the products that they have upstairs for the above ground level are very nice, they're very pretty. You get very good service with them, the people are very accommodating, they came out whenever we have questions about things. They came out and looked at our work and they're very people oriented.
Description of Work: Hosner Carpet One Floor & Home put a flooring in my bathroom, it's a new remodeled bathroom.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$670

    Contact information

    4925 TUSCARAWAS ST W, Canton, OH 44708

    HosnerCarpetOne.com

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Ceramic Tile,
    Carpet Sales and Installation

    FAQ

    Hosner Carpet One Floor & Home is currently rated 4 overall out of 5.
    Hosner Carpet One Floor & Home accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Hosner Carpet One Floor & Home offers free project estimates.
    Yes, Hosner Carpet One Floor & Home offers eco-friendly accreditations.
    No, Hosner Carpet One Floor & Home does not offer a senior discount.
    No, Hosner Carpet One Floor & Home does not offer emergency services.
    No, Hosner Carpet One Floor & Home does not offer warranties.
    Hosner Carpet One Floor & Home offers the following services: Carpet - Hardwood - Luxury Vinyl Tile & Planks - Ceramic Tile - Laminate - Area Rugs - Vinyl - Remnants carpet /vinyl - Retail - Builders - Insurance - Commercial - Churchs - Offices

    Contact information

    4925 TUSCARAWAS ST W, Canton, OH 44708

    HosnerCarpetOne.com