Initially, the installation went well, but due to product error for the steps and some of the trim, the job could not be completed same day. Business owner scheduled the completion for three weeks after we had correct materials. He didn't call and didn't show up. He has failed to respond to several telephone calls and emails from us to reschedule. We paid him nearly everything we owed him.
Description of Work: Laminate flooring installation, trim installation.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
$1,020
Kenneth C.
10/2009
4.0
flooring contractor
+ -1 more
They were prompt and they showed up when they said that they would. If they were going to be delayed they would always call ahead of time to let me know. Matt is probably in his twenties and he already understood the importance of punctuality. They were good about putting in a full days worth of work. There were a couple of things where they could have been a little bit more careful. There were a couple of places where I pointed things out and they corrected them. I was very satisfied with their services. I plan to use them again in the future.
Description of Work: Floors By Matt Inc. came out to install hardwood flooring in one room, carpeting in three rooms, laminate flooring in one room, and tile in two bathrooms.
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Service Categories
Flooring Sales and Installation,
Finished Carpentry and Woodworking,
Unfinished Carpentry,
Ceramic Tile,
Carpet Sales and Installation
FAQ
Floors By Matt Inc is currently rated 3 overall out of 5.
Sunday: 8:00 AM - 8:00 PM
Floors By Matt Inc accepts the following forms of payment: Check
Yes, Floors By Matt Inc offers free project estimates.
No, Floors By Matt Inc does not offer eco-friendly accreditations.
No, Floors By Matt Inc does not offer a senior discount.
Yes, Floors By Matt Inc offers emergency services.
Yes, Floors By Matt Inc offers warranties.
Floors By Matt Inc offers the following services: installation and sales