Capstone Inspections, LLC

I scheduled Tim for a pre-purchase mold inspection on a property I intended to buy. Tim was on time for the inspection and was friendly and courteous during the inspection. He visually inspected the basement for mold and also performed a test that he sent back to the lab for more detailed results. If it was just the service performed that he was hired to do, I would have been satisfied. But what really impressed me about Tim was,while doing the mold inspection he was paid to do, he also noticed some potential issues with the house that were unrelated to the mold and he took the time to point those issues out to me even though it took him extra time to do. I would definitely use Tim's services again. He went above and beyond expectations.

Tim was a nice enough guy, showed up promptly and provided a 7-hour inspection. He then promised the report on a specific day - as we had an appointment with our realtor. He was not able to complete the report on time and after much prodding and an addtional day - he finally delivered the report via email. It seemed thorough and we were able to negotiate based on his expertise. Turns out, he didn't have much actual knowledge and when I asked for some follow up on several specific items due to pressing circumstances during our closing, he did not respond at all. I kept waiting and waiting for his promised email and it just never showed up. One day after closing, we had a furnace inspection - per Tim's recomendation. Turns out we need a new furnace because this one is producing dangerous levels of CO2. When I reached out to get some answers about not identifying this issue in the inspection - he won't respond to my emails. The issues that Tim pointed out as being most critical turned out to be non-issues and the issues where a simple furnace tune up was indicated - turns out to be a new furnace because co2 emissions exceeding the allowable limit by 13-23 times. All in all - I am very disappointed in the service Tim [didn't] provide us. He was more expensive than the other inspectors, he took longer, and seemed more thorough and as it turns out - his report and response to us was worthless. I am most unhappy.

Tim from Capstone inspections came out to evaluate a home that my wife and I were on the verge of purchasing. Tim was personable, thorough, and detail oriented, and in the end helped us make the decision to walk away from the deal after the seller refused to review the results of the inspection (and renegotiate accordingly). Tim arrived at around noon, and we spent 45 minutes doing a walkthrough'. We then spent about an hour outside (mind you, it was 15 degrees and there were 6" of snow today) inspecting the exterior of the home. We then spent two hours inside the home. Over the course of the inspection we found several issues and Tim was knowledgeable about all of them. I wouldn't hesitate to hire Tim again.