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BUXTON ROOFING LLC

Roofing, Gutters, Doors,

About us

Locally owned and operated in Canton Ohio. Established in 2002. Voted in 2016 Stark County as #1 Roofing Contractor for the Canton Repository Best of the Best Award. Buxton Roofing is known as a high quality leader and top residential roofing contractor in northeast Ohio. . We are proud to have achieved the status of CertainTeed Select Shingle Roofer as determined by CertainTeed Corporation, the leading manufacturer of roofing products in the industry. Our price, commitment to your satisfaction, and our reliable workers will help you buy the right asphalt shingles for your property.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

ROOF REPLACEMENT, SIDING. Commercial and Residential

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.819 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
5%
3
11%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-19 of 19 reviews

Rita M.
10/2017
5.0
roofing
  + -1 more
Couldn't of gone any smoother! They were the only co. to come out! They charged us half the quote! They were on time! So professional! When we need a new roof I will be calling Buxton!
Description of Work: They put are flashing up from a storm

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BUXTON ROOFING LLC
Thank you very much for your kind review. We are extremely blessed to have a great team of dedicated employees. Kathy Fernandez President

Tom H.
08/2017
3.0
roofing
  + -1 more
For the main part of the roof, it seemed to go just fine. However, there were a couple of things that were done not to agreement that had to be redone. They didn't remove a soil pipe. That was fixed quickly. They installed soffit too low for me to install my new windows on the back side of the house. The repair of this mistake took until the following season and many, many calls. They also did not redeck a flat section that needed it, and installed rolled roofing on it that had folds and rolls in it. I tore off the roof, reframed at a steeper pitch and redecked it. They were to, per agreement, just redo the surface. While I have to say that the two young men who came out on a Sunday morning absolutely busted their butts getting the agreed repairs done, the material they put back on, once again, has rolls and folds in it. Plus, it is two different colors. And, it took weeks for them to respond to get it done. So, I and a friend are going to redo it AGAIN next summer ourselves. Additionally, there are a couple places on the main roof where they laid the shingles through a valley too tight and elevated the shingle, creating a gap under it. To me, this is not minor. So, what started off as a promising experience resulted in me not being able to recommend the company. They were second-least expensive, but I chose them because of their seeming professionalism based on dealing with my original sales rep. Unfortunately, their lack of communication and inability to properly address some minor and moderate issues (took one year) soured me on them. When we add our addition next year, I'll be looking to someone else to complete the roof.
Description of Work: 20+ square of roof plus redeck some. Take down four chimneys below roof line. Gutters, soffit and fascia.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0

$11,000

Response from BUXTON ROOFING LLC
[Member Name Removed] I am extremely sorry you were not totally happy with your project. Not every job goes 100% as we would like. But in the end, it important to do the right thing to make that customer happy. Please feel free to contact me and I will send a team to address any of your concerns. It's not over until you are happy. Kathy Fernandez President

James T.
04/2017
5.0
roofing
  + -1 more
Every aspect of the job went as I expected it would, and as they stated. I was very pleased with their work.
Description of Work: I needed a small roof shingle repair made from some storm damage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from BUXTON ROOFING LLC
Thank you for your review Mr. [Member Name Removed]. We are here to help with any of your roofing needs. Respectfully, Kathy Fernandez President

Cassandra C.
04/2017
5.0
roofing
  + -1 more
After quite a delay due to weather, they arrived promptly and worked hard. A one day job turned into a two day job due to rotten wood but they completed it with professionalism. Removing the wood caused a lot of sawdust and dirt to fall inside the garage so they removed EVERYTHING, blew all the dirt out and then replaced EVERYTHING where it had been. The guys were very nice and addressed my concerns about drainage, gutters and more. A few days later, they called to see how everything went and promptly came out to see a concern that I had. They are working to address it now.
Description of Work: New flat roof on my garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from BUXTON ROOFING LLC
[Member Name Removed], Thank you very much for taking the time to write this review. Your kind words are very much appreciated. Please contact us with any roofing needs. Respectfully, Kathy Fernandez President

Carol Y.
04/2016
5.0
roofing
  + -1 more
unknown
Description of Work: Excellent experience from start to finish. Very prompt, polite, curteous and professional. Would definitely use them again in the future. Highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,400

Response from BUXTON ROOFING LLC
Miss [Member Name Removed], Thank you very much for taking the time to write a review. That means a lot to us at Buxton Roofing. We know you have a choice, so thanks for the opportunity to serve you. God Bless you Steve Klausner

Karen M.
02/2016
5.0
roofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from BUXTON ROOFING LLC
Thank you [Member Name Removed]. Appreciate you taking the time to review Buxton Roofing. Please feel free to contact me at anytime with any roofing needs. Respectfully, Kathy Fernandez

Sharon J.
07/2015
4.0
roofing
  + -1 more
I have no complaints. They were top-notch. Everyone was very professional from the sales person to the installers to the office. A little more expensive than the others. So happens neighbor was getting a roof the same day from another company. The difference in how the job was done was obvious.
Description of Work: Installed new roof, including features to allow transferrable warranty with home sale.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from BUXTON ROOFING LLC
Dear [Member Info Removed], Thank you for taking the time to reply on Angie's List. Customer feed back is detrimental in small business. There is so much competition out there. We are constantly learning and doing our best to provide exceptional workmanship and service. Respectfully, Kathy Fernandez

Kelly K.
07/2015
5.0
roofing
  + -1 more
John came out and helped with a dormer leaking. Very professional and knowledgable about his trade. When we go to have our roof replaced Buxton is who we will have do it!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Douglas Z.
07/2014
5.0
roofing
  + -1 more
unknown
Description of Work: I had extensive roof damage from our harsh winter and the early spring storms.I had several estimates and Buxton roofing gave me a good estimate.I was very happy with the customer service sales agent and the professional work that was performed by the crew.The new roof was installed in a day and the clean up was perfect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,200

Brad W.
05/2014
5.0
roofing
  + -1 more
My parents had died and their house was going on the market. The roof was an issue and we called Buxton to do an evaluation. They were up front, honest and to the point. They even suggested we get a second opinion if we were undecided. We hired them and they were on time and did all work as promised. Great company and excellant people
Description of Work: Complete roofing job and elimination of mold in attic

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Tammara M.
04/2014
5.0
roofing
  + -1 more
The contractor had to wait until the weather was acceptable. As soon as the weather was good, they came and finished the job. Communication was good and the project was completed acceptably.
Description of Work: Replaced shingles on flat section of roof with materials designed for flat roofs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

DIANE L.
02/2014
5.0
roofing
  + -1 more
They were fine. They were helpful in helping us decide what we needed for the roof and the different options that we had. They were professional in their work. They gave us the time and days they would be here to do the work. We haven't had any problems with the roof. We would recommend them totally.
Description of Work: We used Buxton Roofing for a roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,500

richard K.
12/2013
5.0
roofing
  + -1 more
Buxton was reliable, true to what they said... they even came back to the house twice when we had questions about the roof said they would continue to come back to always make sure we were happy. Great, great, great.
Description of Work: New roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael H.
09/2013
3.0
roofing
  + -1 more
I chose another company. Buxton's estimate was significantly higher for comparable materials than the estimate of the company I chose.
Description of Work: The sales person explained the job they would do and provided an estimate.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from BUXTON ROOFING LLC
Thank you for taking the time to give us a review. We are always looking for ways to improve and be the best we can be. After not getting the best review from you we looked into our records to investigate what we could have done better for you. Our records show that you called our office on Monday, May 20th, 2013. You were contacted the same day and an appointment to review your roof options was set for Friday, May 24th, 2013, per your request. Our representative was on time for the appointment and actually had to wait in your living room as you finished up another meeting. Considering those facts I am not sure why we were given a "B" for responsiveness and punctuality. As far as price - many people believe that the materials alone affect the price of a roof, but there is much more that goes into it. For example: - We have a professional management team that helped us earn The Business of Excellence Award for customer service through the Canton Chamber of Commerce, which no other roofing contractor has ever won. Our management team also helped us earn the 2011 BBB Customer Service Award. We service anywhere from 100 - 130+ customers a year with complete new roof systems and 200+ customers a year with repairs and yet we carry an A+ rating with the BBB with zero complaints. - We also train our crews each year to stay up-to-date with changes in the industry and/or products. All of our workers, including managers are certified through the manufacturers we use. - We carry $4 million dollars of insurance coverage. Some contractors carry as little as $250K. - Believe it or not, some contractors simply just don't pay their bills. We always welcome anyone to check with our suppliers: ABC Supply, Willoughby Supply, or Modern Builders Supply and ask them about our payment history. A lot can be said about the character of a company based on what kind of response the suppliers give regarding payment history. Those are just a few factors which can influence the price of a roof. Some of the other factors are the scope of work and materials proposed. After driving by your house we concluded that the roof that was installed was not an "apples-to-apples" comparison to the roof that we proposed. Although the shingles were the same brand that we proposed, the vent that was installed was not installed "end to end". Many contractors do this to cut costs. We're not sure what else we would have found upon a closer inspection. We believe a roof is only as good as the entire system, not just the shingles used. All the components of the roofs we install are of good quality and meet manufacturers' requirements. We have found that although many contractors offer the same shingle as us, they often buy the cheapest drip edge, ice guard, vents, etc., which enables them to cut costs. However, we believe it compromises the roof system. Finally, we do know the going rates of new roofs in the industry and we do the best that we can to stay competitive in our pricing . We don't think we would be able to consistently do 100+ roofs a year if we weren't competitive with the contractors who are comparable to us. We do offer three different roof systems with three pricing options that generally accommodate our customer's budget. Our goal is to offer a competitively priced roof system without compromising quality or integrity while providing the best customer service in Northeast Ohio.

Carol R.
03/2013
5.0
roofing
  + -1 more
Will definitely be calling them when we have roofing needs.
Description of Work: Buxton was great! Came out and took a look at one of the condominium roofs that was needing some repair because of a leak and contacted me, to let me know they not only looked, but repaired a few loose shingles and that there would be no charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick P.
12/2012
5.0
roofing
  + -1 more
The company displayed professionalism from the initial presentation to the final clean-up at the project end.
Description of Work: Complete roofing tear-off and replacement. Included replacement of skylights.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Jason B.
03/2012
5.0
roofing
  + -1 more
A little pricey, but you do get what you pay for. After calling every number in the phone book to have my roof replaced, these guys are the most friendly, knowledgeable and professional company. From the first phone call to get a quote to the end of construction. During construction their attention to detail is unmatched because the entire crew took such great pride in their work. Everything was hassle free. From the start I was sat down and explained the difference in the bottom line quote prices, which did not later include and quot;nickle and dimeand quot; extras. I asked if they could cut a new bathroom vent and replace a couple old ones while they had the shingles off. They had no problem doing the work, but to save cost to me, they asked me to grab the parts (that they described in detail) at my local hardware store instead of using their parts at a mark-up. They painted the drain-waste-vents to match the new roof and completed all flashing to match. Really an impeccable job, I have already had several complements from my neighbors on how great it looks. Simply put, these guys are the best at what they do.
Description of Work: Complete tear off and replacement of new roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Deborah L.
01/2012
5.0
roofing
  + -1 more
they did a great job. Worked hard and finished when promised. They were very good about cleaning up every day.
Description of Work: We had a new roof put on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

DIANE L.
06/2011
5.0
roofing, gutter repair
  + 0 more
The work turned out great. They did a wonderful job. The people that worked on the roof were skilled and knew what they were doing. They took pride in their work. They had all workers on the ground at all times. They protected the shrubs and so forth from getting damaged. If there was a problem they took care of it. Everything that was thrown down to the ground, the ground crew cleaned up pretty much as they went along. They took care of it. The people on the ground did not do any work on the roof. They were clearly separated. I was here when they were doing the work, so I could see the division of labor. They originally said it would take five days, but the weather was cool. They said they would come out at 7:30 in the morning, and they did. They were going to stop around three o'clock, but it was such a nice day that they stayed until seven o'clock at night working on the roof. They finished the job in three days. They were prompt and came out when they said they would. They gave us an estimate when we said we wanted the roof done. We signed a contract. They said it would be about three weeks before they got the job done. It took them only two weeks to get the job done. Once they came they finished it in three days. They did a nice job and made sure that we were happy with everything. The owner of the company as well as the manager of the project came over when it was completely done. They walked around the house with us and pointed out different things that they had done. They made sure that we were happy with the color and the workmanship. They pointed out some of the advantages of the roof and that sort of thing. They have a commercial division that just works on commercial properties and a residential division that just works on residential properties. They have managers for each of those divisions. They have expertise in both areas, and that's nice.
Description of Work: We used Buxton Roofing LLC to install a new roof and for some gutter work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,100

    Contact information

    1186 Keats St NE, Canton, OH 44721

    http://www.buxtonroofing.com

    Service hours

    Sunday:
    5:00 AM - 9:00 PM
    Monday:
    5:00 AM - 9:00 PM
    Tuesday:
    5:00 AM - 9:00 PM
    Wednesday:
    5:00 AM - 9:00 PM
    Thursday:
    5:00 AM - 9:00 PM
    Friday:
    5:00 AM - 9:00 PM
    Saturday:
    5:00 AM - 9:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Gutters,
    Doors,
    Windows,
    Siding

    FAQ

    BUXTON ROOFING LLC is currently rated 4.8 overall out of 5.

    Sunday: 5:00 AM - 9:00 PM

    Monday: 5:00 AM - 9:00 PM

    Tuesday: 5:00 AM - 9:00 PM

    Wednesday: 5:00 AM - 9:00 PM

    Thursday: 5:00 AM - 9:00 PM

    Friday: 5:00 AM - 9:00 PM

    Saturday: 5:00 AM - 9:00 PM

    BUXTON ROOFING LLC accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    Yes, BUXTON ROOFING LLC offers free project estimates.
    No, BUXTON ROOFING LLC does not offer eco-friendly accreditations.
    No, BUXTON ROOFING LLC does not offer a senior discount.
    Yes, BUXTON ROOFING LLC offers emergency services.
    Yes, BUXTON ROOFING LLC offers warranties.
    BUXTON ROOFING LLC offers the following services: ROOF REPLACEMENT, SIDING. Commercial and Residential

    Contact information

    1186 Keats St NE, Canton, OH 44721

    http://www.buxtonroofing.com

    Service hours

    Sunday:
    5:00 AM - 9:00 PM
    Monday:
    5:00 AM - 9:00 PM
    Tuesday:
    5:00 AM - 9:00 PM
    Wednesday:
    5:00 AM - 9:00 PM
    Thursday:
    5:00 AM - 9:00 PM
    Friday:
    5:00 AM - 9:00 PM
    Saturday:
    5:00 AM - 9:00 PM