This review is not about the quality of the job or the crew, but the integrity of the company. The manager came to my house and gave me a quote and a brochure on a furnace. After we agreed on the price, he returned the next day (10/31/16) with his crew to do the job. I informed them that only my grandmother would be home when they arrive for the installation, stressing that she does not speak any English. They completely exploited the fact and installed another furnace (downgrade from the one promised with none of the features). I gave them a call a few days later (11/7/16) after going over the manual and realizing it was not the one from the brochure. I spoke with the owner who completely refused to acknowledge the whole thing saying that the job was done since my grandmother signed their form upon completion. I have contacted Lennox to review their performance since they are listed as a contractor on their website.
Description of Work: Furnace Replacement
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from All Type Heating & Cooling, Electrical, Plumbing
Mr. [Member Name Removed], First, the manager was never out to your home so you started off with incorrect information. You were give a brochure on a furnace with a variable speed motor. The furnace you got was an ECM motor furnace which is considered variable speed. The price quoted was for a single stage 95% furnace and that is what was installed. If we quoted the furnace you thought you should get, the price would have been nearly $1,000 more. Your first concern was cost, that's why a single stage was quoted and installed. Your facts are totally incorrect starting with the first statement and continuing on to the end. You gave the company an F, but you have heat at the AFFORDABLE price you requested.
Marah B.
11/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$108
Marla G.
08/2016
1.0
garage doors, plumbing
 + 0 more
The service was through our home warranty and so, it was only $75. I don't know what their price would have been. They were fine with responsiveness. They were good with punctuality. I would tell a friend not to use them. They could be more knowledgeable about what they are doing.
Description of Work: We used All Type Heating & Cooling, Electrical, Plumbing. They came to our house twice, one time for plumbing and the other time for the garage door opener.
Rating Category
Rating out of 5
quality
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$75
Response from All Type Heating & Cooling, Electrical, Plumbing
I'm not sure why you are reviewing us since we do the work for the home warranty company. You had 2 garage door openers that were not working when we arrived. The first one was fixed by re-wiring the sensors. The second one had a control board that was bad. The second unit was replaced as the home warranty company authorized for replacement. They replaced an opener equivalent to the original. You now have 2 working garage door openers. As far as quality and professionalism, you have 2 garage doors that are WORKING and there was a very professional crew assigned to your job as previous work orders will justify. Everything was explained to you from the start until the job was finished (well, your husband). The only time the crew interacted with you was to receive the check upon completion for your deductible and an outside keypad that was not covered by you home warranty company.
Zach O.
07/2016
5.0
heating & air conditioning/hvac
 + -1 more
Andy and Russ worked their butts off all morning to get our A/C running again. They came at 5AM and started and were done by noon. Very professional and polite, great quality of work and really paid attention to detail and took their time. Would recommend to anyone in the area looking for HVAC work.
Description of Work: Replace A/C unit and air handler
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from All Type Heating & Cooling, Electrical, Plumbing
Thank you [Member Name Removed], it was a pleasure working for you!
Mark W.
06/2016
5.0
electrician, heating & air conditioning/hvac
 + 0 more
unknown
Description of Work: They installed a new A/C unit on a new pad with new electrical box and a condensation pump, replacing a 40 year old unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Mary M.
02/2016
5.0
heating & air conditioning/hvac, air duct cleaning
 + 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$97
timothy S.
11/2015
5.0
heating & air conditioning/hvac
 + -1 more
great
Description of Work: furnace tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Della S.
11/2015
1.0
heating & air conditioning/hvac
 + -1 more
It did not go well at all. It heats up the house but not in the basement. There is only one duct in the basement and the hardwood floor of our first floor remains cold. The temperature in the basement is 30 degrees The guy who originally came out said we would need 4 heating vents in the basement to heat it. We missed that in the contract they put in 4 cold air ducts instead. They said they were a very competent crew and that they would clean things up neatly but their work was very sloppy. The ductwork that goes to the registers is sloppy and some of it is hanging down. One of the vents runs up under the bathroom sink and melts the hair gel and toothpaste. They didn't pass the inspection from the county. They gave us an original estimate but when we signed the contract, we missed that they had changed some things. We specified where they were to install it but they ended up putting it in a different place. As a matter of fact we talked with them at length about it but that didn't matter. They came back out and said it would cost another $2000.00 to add the vents in the basement.
Description of Work: They installed a new furnace in our home.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$6,148
Response from All Type Heating & Cooling, Electrical, Plumbing
The installation was discussed with the homeowner prior to any work being performed. All options were discussed and agreed upon before work started. The inspection did pass minus the ductwork in the basement. A fair quote of $500.00 for 4 additional heat runs in the basement was given, not $2000.00, and the homeowner turned them down. As far as cleaning up the jobsite, it was done to the best of our abilities and with the condition of the home, above and beyond what should be expected. One of the installers fell 3 feet through the basement floor into an old cold air chase from a coal burning conversion furnace. The basement was covered in dog feces, which obviously did not require our attention. The homeowner "forgets" about the conversation and job layout before work even started. How convenient!
Ernest M.
09/2015
5.0
air duct cleaning
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
roger S.
04/2015
3.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Jill M.
07/2014
5.0
heating & air conditioning/hvac
 + -1 more
Tim came out and gave me a quote in June. I had already interacted with some other HVAC contractors so I knew what I wanted and didn't want. Tim quoted me a fair price, and I signed the agreement that day. We scheduled the installation the next week. Two gentlemen came on the appointed day and removed, installed and cleaned up in two hours. They were quick and professional. They left no mess and were on their way to their next job. I was very happy with their service and the unit is functioning as it should. I hope to get a lot of years out of it.
Description of Work: Replaced my old air conditioner with a new one.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Cheryse M.
07/2014
4.0
heating & air conditioning/hvac
 + -1 more
It went okay. I hadn't had it serviced in years.They were punctual. They gave that window and they didn't come at the very last hour. I saw an advertisement in one of those magazines they sent to the house so I used them. I might use them again.
Description of Work: They came out and looked at the air conditioner.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$80
Candy G.
05/2014
5.0
heating & air conditioning/hvac
 + -1 more
They were very nice and informative. They explained things very well.
Description of Work: They serviced our air conditioner and furnace.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Mary M.
05/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Installed HVAC 95 efficient Lennox furnace and Lennox AC in a timely fashion. Very professional and personable. I would recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,400
Aretha F.
05/2014
4.0
heating & air conditioning/hvac
 + -1 more
tom informed me of the condition of the furnace , something other pros who visited the property never mentioned even when I asked. they even went as far as to help me with a discount on a new furnace but I only had $1500 fence money and couldn't come up with the $1200 balance in time. this would have been an A rating but im a member and did not get the discount as an angies list member
Description of Work: he fixed something on the furnace so that it stays on .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$96
Cheryse M.
04/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
 + 1 more
The crew was very professional and knowledgeable. I will definitely use this company again.
Description of Work: Had a water heater installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$623
Jason D.
10/2013
5.0
heating & air conditioning/hvac
 + -1 more
My wife and I were purchasing a new house and it needed a new furnace because the 30 year old one that was in there was bad. All Type was hired for the 2nd opinion by the Home Warranty company. Our Realtor asked us to go ahead and call them up to get some quotes, because we wanted something better than the least efficient, bottom of the line furnace that the HW wanted to install. Also, the HW was taking FOREVER to get anything done, so in order to expedite the process, we called All Type to see what they knew and would suggest. I spoke with Tom who was very knowledgeable and helpful over the phone (not to mention patient)--he had to put up with a lot! They were trying to deal with 3 parties all at once (us, the seller, and the Home Warranty company), and I felt they were tip top professional about the whole confusing process. I cannot speak as to how well the furnace works as they are installing it right now, but IMO customer service is the most important part of getting an and quot;Aand quot; in service, and these guys were excellent in every aspect of their relationship with us--prompt, understanding, clear in their communication, knowledgeable, personable. I never felt like they were trying to hide something from me either. Tom recommended I look up other installation prices and furnaces to make sure we were getting what we wanted for the price we wanted. It made us believe in their ability and experience to get the rest of this done properly.
Description of Work: Advised and installed a new furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,340
Dave R.
09/2013
5.0
heating & air conditioning/hvac
 + -1 more
The units were ordered on the 13th and All Type arrived the morning of the 19th and installed and had units operating by 1pm. It was a very hot week and we sure appreciated their efforts. Worked well with us on the insurance claim for it was slower than they were. Units still working well.
Description of Work: Replaced our stolen air conditioning units outside.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Plumbing,
Water Heaters,
Garage Doors,
Electrical,
Heating Oil,
Natural Gas Lines,
Home Warranties
FAQ
All Type Heating & Cooling, Electrical, Plumbing is currently rated 4.2 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
All Type Heating & Cooling, Electrical, Plumbing accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, All Type Heating & Cooling, Electrical, Plumbing offers free project estimates.
Yes, All Type Heating & Cooling, Electrical, Plumbing offers eco-friendly accreditations.
No, All Type Heating & Cooling, Electrical, Plumbing does not offer a senior discount.
Yes, All Type Heating & Cooling, Electrical, Plumbing offers emergency services.
No, All Type Heating & Cooling, Electrical, Plumbing does not offer warranties.
All Type Heating & Cooling, Electrical, Plumbing offers the following services: Heating, Cooling, Plumbing, and Electrical