Ace Carpet Cleaning Co

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Sharon and her crew are always on time, always do a thorough job, are professional and follow-up with a phone call. We have used Ace for many years and see absolutely no reason to change. We are completely satisfied with this company.

A team of three including the owner arrived early....very much wanted to please. Did a really nice job.

First, they were late. The job was very superficial; I thought they were moving from the family room to the bedroom area. But they were done! It couldn't have been more than 15 minutes. Lightly worn areas were OK but dirt remained in others.

Ace Carpet Cleaning was recommended to us by the company from where we bought the carpet. If I needed to clean the carpet again I would certainly call her. She is a professional carpet cleaner and if there is a stain or something she is the one that the company sends out to get it out. We've used them before in another house when there was a stain from a Christmas tree. The water from the Christmas tree got on the floor an on our new carpet and she is the one that they sent out to try to get the stain out and when she couldn't they were authorized to put a new carpet down in that room. Ace Carpet Cleaning has got a good business. She would call back and make sure that things were okay and I think we've used her for the third time in this house. She is excellent.

The day after the carpet was cleaned, I noticed 2 stains that hadn't come out. Sharon came back out 3 times to treat the spots. Carpet looks great - very impressed with the customer service and overall service. You receive a free bottle of carpet cleaner too with free refills for life. Also, an informational pamphlet that tells you the best carpet cleaning technique (which Ace uses) and the correct way to treat stains. I would definitely use them again.

We have used them for years. We have used them several times because of their service, dependability and promptness. They do anything we ask and they fix things that are not the way we wanted.

Good service. Arrived on time and finished on time. Professional and courteous. The result...clean carpets with minimum disruptions. Owner called next day to ensure our satisfaction.

This company met my expectations. They arrived on time, made measurements, and presented an itemized estimate. I originally requested some upholstery cleaning also, but after discussing it with Sharon, decided it wasn't worth the cost. I appreciated her honesty in evaluating the condition of my carpet and what I could expect. I will definitely use this company again.

Very thorough, did a great job and followed up the next day to see if we were satisfied.

My rugs were cleaned promptly. There was a spot that she couldn't get out completely, but she explained that I could use the complementary rug cleaner to continue the treatment at home. The spot was not that noticeable.

Called for a phone quote. Owner, Sharon was very helpful and courteous and gave an estimate based on my approximated square footage. We scheduled an appointment for 6/3 between 2-4 p.m. 24 hours before they arrived, they phoned me as a reminder. They stated that they'd be here between 2:30-4 p.m. They showed up at 2:15 p.m. on 6/3. The owner was present with 2 workers. Everyone was pleasant and courteous and wore clean, fresh uniforms and shoes. Very professional. Since I have 2 cats, they expressed concern for them since they had to leave the front door slightly ajar. One of my cats is prone to running outdoors (they are both indoor cats). When they finished each area, they put styrofoam blocks under the furniture. Sharon turned the fan to run for 24 hours as the A/C was already turned on (it was about 85 degrees and very humid that day). She gave us a free bottle of stain remover with free refills. She posted a Thank You card on my table with directions to follow. If we had any questions, feel free to call them. They followed up the day afterwards via phone to see how the carpet turned out. I told them everything was pretty much dry and looked good, however, a couple of stains had reappeared. She said to use the stain remover and if that didn't work,. call her back and they'd come out and treat the area at no charge. Please note that my carpeting is very old, about 20-25 yrs Berber carpet. This is the first time it's been professionally cleaned in at least 12 years. Everything looks good, smells good, and I am very satisfied. I would definitely use their carpet cleaning service again.

Got name from Angie's List. I liked the fact that the owner came and oversaw the process. She was helpful and informative. Nice crew. Good follow-up. The carpet looks much better.

Great.

I love the owner Sharon. She is so personable and quick to schedule my appointment. Her employees are friendly and knowledgeable. Sharon always calls the day after the service to check on my satisfaction. If a spot has resurfaced, she makes sure they are out the next day to clean it again. They have removed spots from my dogs that I didn't think would ever come out!

VERY PERSONABLE, REAL STRONG FOLLOW UP.

NOTHING ELSE.

NOTHING ELSE.