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Culligan of Canal Winchester

Water Filtration and Softening, Plumbing, Water Coolers

About us

Culligan is the world’s leading water treatment company. For over 80 years, Culligan has led the way in water treatment technology, providing the most advanced products and solutions for the world’s water problems. Your local Culligan Man is your local water expert. He is dedicated to delivering high quality water solutions that will improve the lives of his customers. Simply stated, Culligan believes that better water will make life better for you and your family. Today we offer the most technologically advanced products and services available, combined with the personal service of your local Culligan organization. Our entire line of water softeners, water filtration systems, drinking water systems, and whole-house filtration systems set the standard in the water treatment industry.

Business highlights

88 years of trusted experience
Emergency Services Offered

Services we offer

Water softener, bottled water, water filter, water filtration, drinking water, soft water, hard water, softener salt, water cooler, water delivery, softener repair, reverse osmosis, water service, in-line filter

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.615 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
13%
3
0%
2
7%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.8
responsiveness
4.6
punctuality
4.7
Showing 1-15 of 15 reviews

Lisa F.
04/2024
5.0
water softeners
  + -1 more
I have had nothing but great experiences with Culligan. Customer service is awesome (Bri). We recently purchased a water softener. We worked with Caleb the salesman who came out the same day we called.. he was excellent!! Spent a good amount of time with us explaining and answering questions. From the time I originally called to the time everything was installed…within the week. Steven was our installer he was excellent also…very personable and polite. He took our old softener with him, there was no mess and everything looked great! He went over the new equipment with us and made sure we understood and answered the questions that we had. This has been a stress free experience and very affordable…do not hesitate to call Culligan for your water needs. I highly recommend. Job well done Bri, Caleb and Steven!!!!
Description of Work: Installed water softener and reverse osmosis

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

AUDREY D.
12/2018
5.0
water softeners
  + -1 more
All work went well.
Description of Work: Good Water Machine RO unit maintenance.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Sheila D.
05/2018
5.0
plumbing
  + -1 more
They do an excellent job. I will recommend them and use them, again.
Description of Work: Plumbing Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BRANDY & JEFFREY L.
04/2018
5.0
water softeners
  + -1 more
We decided to rent a reverse osmosis system from them. They talked to us about our current water quality, options they offer, and various payment options. Installation was quick and easy. They also tested the water once the system was installed. The water tastes better than when we used a bottled water service.
Description of Work: Installed a reverse osmosis system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN O.
01/2018
1.0
water softeners
  + -1 more
I set an appointment for their representative to come to my home and test my water and give me an estimate. They never showed up and never called to cancel or reschedule. When I called them back they had no record of the appointment and refered me to a different office.
Description of Work: Reverse Osmosis Filter

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


AUDREY D.
06/2016
5.0
water softeners
  + -1 more
Requested Culligan to replace good water machine filters in February. Were advised that filters looked dirtier than normal with possible iron-like deposits. In May started having water pressure problems. Tracked the problems to water softener manifold. Found that water softener had resin breakthrough and deposits throughout water system. Had to replace water softener. Found good water machine to appear to also have pluggage and John (service manager) came out to correct problem with good water machine and double checked operation of new softener. John did a great job and spent a number of hours, at no charge, on the good water machine to correct all issues. Without his services Culligan would not have received straight A's.
Description of Work: Replaced filters for Culligan good water machine in February. Replaced Culligan water softener in May. Repaired and replaced Culligan good water machine parts/filters as needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Judith S.
06/2014
5.0
water softeners
  + -1 more
Service technician last year, advised me I would need to replace the inner filtration system and to plan on the cost of $200. I called and received an appointment within 1 week. Technician was prompt, knowledgeable, and advised me ways to save cost on future maintenance. The price was the same as quoted a year ago which was a pleasant surprise with everything else going up in price.
Description of Work: Serviced my reverse osmosis water filter, replacing filter, and check my softener for routine maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Deborah A.
08/2012
5.0
water softeners
  + -1 more
They did a great job. They came when they said they would and did what they were suppose to do and had no problems.
Description of Work: Renting their water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

STEVEN M.
03/2012
4.0
water softeners
  + -1 more
They adjusted the settings on the softener and hopefully this will take care of the problem.
Description of Work: When I had my hot water heater flushed the plumber found big chunks of salt in the bottom. I contacted Culligan and they came out and adjusted the water softener.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$95

AUDREY D.
07/2011
4.0
water softeners
  + -1 more
Job went fine.
Description of Work: Annual service for Culligan Good Water machine includes filter change out, sanitizing of storage tank.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$194

AUDREY D.
04/2009
5.0
water softeners
  + -1 more
Not always punctual and didn't always call to let me know they were running late. Despite the work was excellent and service tech, John, was the best we have ever had with Culligan. In the past we weren't always so pleased. Work was completed over several days due to different types of work and waiting for parts to come in. Mike did try sometimes too hard to sell us things we didn't feel we needed but again, John was excellent. In fact asked for John to continue the work causing some delay when he was one day not available and different tech was available to come out sooner. Waited for John.
Description of Work: Filter changed out. Sanitizing of RO drinking water system. Replaced pistons on water softener unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$630

Christina M.
10/2008
5.0
water delivery
  + -1 more
It went well. Whenever I call to have more bottles sent they show up within a day or two.
Description of Work: I have been doing business with Culligan for years. And now that everyone is going "green" I think it is better to use a water purifier or a large 5 gallon jug that can be refilled rather than drinking out of plastic bottles that will be wasted. I spend about $30 a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$30

JUDIT C.
10/2005
2.0
water softeners
  + -1 more
I'M VERY DISAPPOINTED ABOUT THEIR SERVICE RESPONSE.
Description of Work: NEW WATER SOFTENER HAS BEEN INSTALLED. WHEN THE JOB WAS DONE I ASKED THE TECHNICIAN IF I NEEDED TO KNOW ANYTHING ABOUT THE SYSTEM. HE SAID "NO", BUT ON MY INSISTENCE HE TOLD ME THAT THE CLEANING CYCLE COMES ON AUTOMATICALLY WHEN THE WATER'S HARDNESS REACHES A CERTAIN LEVEL AROUND 2 AM IN THE MORNING. A FEW DAYS LATER I NOTICED A STRONG ODOR, AND READING THE MANUAL I LEARNED ABOUT SANITATION. I CALLED FOR SERVICE, BUT BEING ON A WEEK END I ONLY GOT A VOICE MAIL. I LEFT A MESSAGE. WAITED A FEW DAYS BUT NOBODY CALLED. I CALLED AGAIN DURING WORKING HOURS. I TALKED SOMEONE IN THE OFFICE WHO PROMISED THAT MY REPRESENTATIVE WILL CALL ME. AGAIN, I WAITED A WEEK. NOBODY CALLED. I CALLED AGAIN, THIS TIME THE OFFICE PERSON, LISA, GAVE ME HER WORD THAT SHE WOULD ENSURE THAT SOMEONE WOULD CALL ME. WAITED ANOTHER WEEK, AND AGAIN NO ONE CONTACTED ME.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$1,999

DONALD & JOYCE F.
01/2005
5.0
plumbing, water softeners
  + 0 more
I WOULD HIRE THEM AGAIN.
Description of Work: YEARLY MAINTENANCE ON A WATER FILTER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

EVELYN & AL F.
09/2003
5.0
water softeners
  + -1 more
unknown
Description of Work: JOHN INSTALLED NEW WATER TREATMENT SYSTEM: WE HAVE WELL WATER: SALT CONTAINER AND 2 FILTER TANKS AND DRINKING WATER FILTERS AND TANK

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

    Contact information

    8260 Howe Industrial Parkway Ste H, Canal Winchester, OH 43110

    http://CulliganWaterColumbus.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Filtration and Softening,
    Plumbing,
    Water Coolers

    FAQ

    Culligan of Canal Winchester is currently rated 4.6 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Culligan of Canal Winchester accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, Culligan of Canal Winchester offers free project estimates.
    No, Culligan of Canal Winchester does not offer eco-friendly accreditations.
    No, Culligan of Canal Winchester does not offer a senior discount.
    Yes, Culligan of Canal Winchester offers emergency services.
    Yes, Culligan of Canal Winchester offers warranties.
    Culligan of Canal Winchester offers the following services: Water softener, bottled water, water filter, water filtration, drinking water, soft water, hard water, softener salt, water cooler, water delivery, softener repair, reverse osmosis, water service, in-line filter

    Contact information

    8260 Howe Industrial Parkway Ste H, Canal Winchester, OH 43110

    http://CulliganWaterColumbus.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM