Five Star Home Services Columbus

Heating and Air Conditioning, Air Duct Cleaning, Plumbing,

About us

Five Star Home Services is a network of top-rated home services companies located throughout Central and Southwest Ohio. We offer affordable residential and commercial heating, air conditioning, plumbing, and electrical services at prices that are highly competitive. Although we are a local company, we have an entire team of master plumbers, NATE-certified HVAC technicians, and master electricians who are available around-the-clock with emergency repair services year-round throughout Southwest Ohio. Our company started as a small mom-and-pop shop in 1972. Since that time, our vision has been to provide homeowners with the best HVAC equipment and the best workmanship possible at the most competitive prices in the areas we service. Although we have grown tremendously over the years and now offer plumbing and electrical work throughout Ohio, our vision has remained the same. In addition to providing the best products and services at the lowest prices, we are also committed to making our communities better places to live and work and giving back to those in need.

Business highlights

53 years of trusted experience
Emergency Services Offered

Services we offer

Residential Heating, Cooling, Plumbing, & Electrical Services

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.8816 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 751-775 of 816 reviews

Nancy R.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Meredith K.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Pickerington heating and cooling came out to do our annual maintenance on our furnace. We were very pleased. We have an older furnace and have had other companies try and convince us that it needs to be replaced. Pickerington checked out the system and said it is still in good working order!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Response from Five Star Home Services Columbus
[member name], we value your business, thank you for taking the time to give us feedback!

Joan A.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ERIC L.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They called me 20 min before the appointment. Arrived on time, and were very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Novecia C.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace maintenance check. Excellent work and responsiveness.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Carol C.
12/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: AC tuneup....all was going well until the tech came |to the door and told me I needed a new part.....understand I was NOT having any problems with my air conditioner....Saw the special and thought at the price...why not. 29.99. |The new part, a capacitor, cost me 80.00. Again, my conditioner was working fine. |I guess that's how they get to your house, 29.99. Then hope that you buy.....I have no way of knowing why I had to have that part. He was the person I "trusted." He stated that if I didn't get it, that "he would probably be back, on other service call to replace the part." |What can you do, you are in a catch 22. Didn't like it.. |Will find someone else next time. |

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$110

Barbara B.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michaelene V.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They called the day I purchased the deal to schedule the installation. I had some availability restrictions and they worked with me to find the perfect date. | |The day of installation they were to arrive between 8 and 9 but they called around 8:30 to say they would be there by 9. They were. I had no problem with this since they phoned to let me know. | |Polite and professional, they answered all my questions and kept me informed through the process. They cleaned up after themselves and told me about the warranty following by mail. I could not be happier with Pickerington Heating and Cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,499

Response from Five Star Home Services Columbus
Thank you for taking the time to write a review, [member name], we appreciate your feedback!

john B.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David T.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace check and cleaning. As expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

David S.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Service contract. Two checks per year plus four filters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Five Star Home Services Columbus
Thanks for your review!

Paul M.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Five Star Home Services Columbus
Thanks for your review!

Cheryl E.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Five Star Home Services Columbus
Thank you for your review!

Marty H.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,449

Shelina V.
11/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Good.
Description of Work: Cleaned and inspected furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Marguerite T.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were efficient, professional and cleaned up after their work in our home. Worker returned the next day to complete job as specified in Angie's deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Jon H.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Five Star Home Services Columbus
Thank you for your review! We value your business.

Justin P.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dawn G.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

ROBERT & JUDY K.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We purchased an Angie's List special from them for a new furnace & air conditioner. Kip was very helpful in scheduling the service as soon as possible. They were punctual and the install took less time than expected. They cleaned up and took away the old units. They also noticed the rusty condition of our old water heater and they were able to have one delivered and installed on the same day as our original service so we didn't have to take additional time off of work. We would highly recommended them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Five Star Home Services Columbus
Thank you for your review! We are glad you are so happy with our company, we are always seeking to grow and improve. Your feedback is appreciated!

Annette P.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

TOM F.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a new furnace after discovering information on outside of old furnace was wrong. And still got work done quickly and efficiently. And made it easier for us to clean intake.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Kerstin B.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Pickerington Air was on time, courteous, fast, clean and my new furnace works great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,599

Tiffany H.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed a furnace. Nice and pleasant workers. No returned call a couple of times. Overall no major complaints.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$1,500

Janet S.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Contact information

8160 Howe Industrial Parkway, Canal Winchest, OH 43110

https://www.JustCallFiveStar.com

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
OH #46645

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps

FAQ

Five Star Home Services Columbus is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 9:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:00 AM - 9:00 PM

Five Star Home Services Columbus accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Five Star Home Services Columbus offers free project estimates.
Yes, Five Star Home Services Columbus offers eco-friendly accreditations.
Yes, Five Star Home Services Columbus offers a 10% senior discount.
Yes, Five Star Home Services Columbus offers emergency services.
Yes, Five Star Home Services Columbus offers warranties.
Five Star Home Services Columbus offers the following services: Residential Heating, Cooling, Plumbing, & Electrical Services

Contact information

8160 Howe Industrial Parkway, Canal Winchest, OH 43110

https://www.JustCallFiveStar.com

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM