Five Star Home Services Columbus

Heating and Air Conditioning, Air Duct Cleaning, Plumbing,

About us

Five Star Home Services is a network of top-rated home services companies located throughout Central and Southwest Ohio. We offer affordable residential and commercial heating, air conditioning, plumbing, and electrical services at prices that are highly competitive. Although we are a local company, we have an entire team of master plumbers, NATE-certified HVAC technicians, and master electricians who are available around-the-clock with emergency repair services year-round throughout Southwest Ohio. Our company started as a small mom-and-pop shop in 1972. Since that time, our vision has been to provide homeowners with the best HVAC equipment and the best workmanship possible at the most competitive prices in the areas we service. Although we have grown tremendously over the years and now offer plumbing and electrical work throughout Ohio, our vision has remained the same. In addition to providing the best products and services at the lowest prices, we are also committed to making our communities better places to live and work and giving back to those in need.

Business highlights

53 years of trusted experience
Emergency Services Offered

Services we offer

Residential Heating, Cooling, Plumbing, & Electrical Services

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.8816 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 326-350 of 816 reviews

Stephen D.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
We purchased and Angie's List deal to have whole house humidifier installed. Pickerington Heating & Cooling was prompt, professional and quick in everything they did. I would definitely use them again.
Description of Work: Installed whole house humidifier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

Keith M.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
Work was performed as needed. They did an excellent job!
Description of Work: Put freon into an ad system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Christopher C.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
Vendor came out within 48 hours (my choice) and installed a new filter and checked that all the mechanics were functioning properly. They showed me how to change the filter out myself, but because of the location and space around my furnace it will be extremely difficult. I was told by the gentlemen that I could have them change the functionality of the furnace to make it easier to install the filter. The price for this work was very affordable and I will be use the company again.
Description of Work: Furnace needed to be serviced after winterizing was done by the seller.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39.99

Response from Five Star Home Services Columbus
[Name removed], Thank you for taking the time to give us your review, we really value your business and are glad to hear how happy you are with Pickerington Heating and Cooling!

Nancy R.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
Scheduler was very nice. Times were flexible. Tech was professional and thorough.
Description of Work: Furnace check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Five Star Home Services Columbus
We appreciate you taking the time to write a review. We value your feedback!

Rita S.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
Went very well. No problems.
Description of Work: Installed Aprilaire humidifier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Five Star Home Services Columbus
Thanks for your review!

Saralea W.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
He came out on December 3rd, but he wasn't able to work on the furnace because it is a boiler furnace. He suggested another Angie's List company and let us know to contact Angie's List to get a refund. He was very honest and professional and we would definitely work with him again on a regular furnace.
Description of Work: I purchased a Big Deal for a furnace tune-up, cleaning and inspection.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Five Star Home Services Columbus
[member name removed], thank you for your feedback. We are always seeking to improve as a company, and it is good to hear that you were so pleased with our tech.

Robin A.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
I purchased the Big Deal for a new furnace and installation. I can say that all of my dealings with Pickerington Heating & Air were outstanding. I was contacted a couple of days after I purchased the deal, they came out within a week to view the site and set up installation, and installation was scheduled right away. There was a slight mix up on the installation time but we were able to work it out (and the installers were more than nice about it, and waited while I could get someone there to let them in) and the unit was installed in about 3 hrs. They took away all of the old materials/furnace and made sure that the area around the new install was clean. The installers then went over where the filter is, unit operation, etc. They were great. I would definitely have them back to do work at my house.
Description of Work: Installed a new gas furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,499

Response from Five Star Home Services Columbus
[Member name removed], Thank you for taking the time to give us your review, we really value your business and are glad to hear how happy you are with Pickerington Heating and Cooling!

Stephen K.
12/2014
4.0
heating & air conditioning/hvac
  + -1 more
Prompt and efficient. They were here when they said they would be here. They gave me a 3 hour window and they were here easily within that. The main thing that I didn't' care for, is that they never checked to see if the humidifier was on or set properly. They also never checked the filter. If I was going to have them do something, I would have it spelled out specifically in writing as to what I was hiring them to do. That was there was no misunderstanding.
Description of Work: Check furnace and heating system, air flow pressure and temperatures. A general checkup.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Jung-Lung S.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
it was very good, except it had a big noise for a while
Description of Work: installed new airconditioning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Paul G.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
It went fine. They were on time and professional. The service tech was very knowledgable and didn't waste any time. It took about 45 minutes.
Description of Work: They fixed a couple of things on my heating and air system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Five Star Home Services Columbus
Thanks for your review, Paul! We value your business and feedback.

Renee K.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Through an Angie's List deal, I had Pickerington Heating and Cooling replace my VERY old Williamson furnace. They did a great job, were very patient and answered all the questions we had. I will use them again for maintenance and repair, and will recommend them to my friends and neighbors.
Description of Work: Replaced furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,675

Response from Five Star Home Services Columbus
[removed member name], thanks so much for your review! We are glad you are so happy with our company, we look forward to serving you in the future.

Amanda R.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
We had a break in and our furnace was stolen, Mike came out within 24 hours of us calling, was professional and extremely nice, did not take advantage of my situation (as another had and quoted me $9500.00 for furnace and install) and got the job done for less than $2500.00. My husband told me that the two employees who did the install were very friendly and very efficient. Thank you Pickerington Heating for coming to help us in a time of need and for having a super deal going on. I have already told everyone about you and will be calling next summer for central air to be installed!! Thank you, thank you, thank you!
Description of Work: Pickerington Heating & Cooling installed a complete furnace for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,477

Response from Five Star Home Services Columbus
[member name], we really appreciate you taking the time to write this review. We are always seeking to improve as a company and value your feedback!

MICHAEL & LAURIE G.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very nice and they did a great job. They were on time and very professional. Even came back to evaluate the job. We were very pleased and will use them again in the future.
Description of Work: New Furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Five Star Home Services Columbus
Thank you for your review! We are pleased that you are so happy with our company.

Ray M.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Technician was very helpful, performed tasks acquired in detail. Took the time to answer some questions about concerns we had outside of inspection purchased. Technician took the time to answer my questions and further reviewed the furnace/air conditioning related to my concerns and made some minor repairs at no additional costs.
Description of Work: Purchased Angie's List deal for inspection of furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Sheri K.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Service was scheduled promptly. He arrived during the time period they gave me and called when he was on his way. Did the inspection, safety check and tune up and sent the report to my email immediately. Though my furnace is very old, it was running fine and no problems were found. The worker was efficient and professional.
Description of Work: Purchased big deal for furnace inspection and tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Nan M.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Service was great. They were prompt and professional. We would use them again.
Description of Work: Checked furnace for winter

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Leslie C.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very good. The central Air works great. Was happy with the results.
Description of Work: Fixed central air conditioner replaced. Part. Air conditioner was not cooling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nate R.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were extremely responsive, on-time, on-budget, conscientious, professional, friendly, and exhibited an unusual (but welcome) concern for customer satisfaction. You can tell they have been doing this awhile and also why they have such a high rating on this site.
Description of Work: Replaced gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Donald W.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
They arrived on time on the appointed date, and spent about an hour making sure everything was working fine. They also gave some useful advice about maintenance of the furnace.
Description of Work: They tuned up my furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Lila F.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were on time, kept my house clean and did a thorough inspection. Would recommend
Description of Work: inspected HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Aaron H.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
The parts were late arriving so they were almost 40 minutes behind schedule. I had to call to make sure I had the correct time. Once they arrived, they were very professional and friendly. We would use again.
Description of Work: New furnace and ac

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Jack G.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
They were prompt when making it to my appointment. They were also very knowledgeable in their field. I would recommend them to others as well as use them again.
Description of Work: Seasonal Furnace or A/C Tune-Up, Cleaning, and Safety Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Gary C.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
I did not need to use them at that time.
Description of Work: They contacted me within the hour and said they could come right out. I told them I think I have found the solution and was able to fix it myself.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Gary C.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
I ended up not needing it. There response time was great.
Description of Work: Air conditioner condenser went bad.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

DIANA D.
10/2014
3.0
heating & air conditioning/hvac
  + -1 more
They do not work on my type of furnace.
Description of Work: Furnace tuneup

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0


Response from Five Star Home Services Columbus
The special you responded to was "DEAL ID #270482 $39 FOR A SEASONAL FURNACE OR A/C TUNE-UP, CLEANING, AND SAFETY INSPECTION. You have a boiler not a furnace. I do understand that you may have thought you had a furnace but the reality is you have a boiler. Our ad states nothing about a boiler. I would petition you to reconsider the "C" rating as I feel it is a bit harsh. Sorry for any inconvenience this may have caused you but I honestly do not know what we could of done differently. Do you have any suggestions??? Respectfully, Kip Morris-Pickerington Heating and Cooling

Contact information

8160 Howe Industrial Parkway, Canal Winchest, OH 43110

https://www.JustCallFiveStar.com

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
OH #46645

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning,
Natural Gas Lines,
Wells and Pumps

FAQ

Five Star Home Services Columbus is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 9:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:00 AM - 9:00 PM

Five Star Home Services Columbus accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Five Star Home Services Columbus offers free project estimates.
Yes, Five Star Home Services Columbus offers eco-friendly accreditations.
Yes, Five Star Home Services Columbus offers a 10% senior discount.
Yes, Five Star Home Services Columbus offers emergency services.
Yes, Five Star Home Services Columbus offers warranties.
Five Star Home Services Columbus offers the following services: Residential Heating, Cooling, Plumbing, & Electrical Services

Contact information

8160 Howe Industrial Parkway, Canal Winchest, OH 43110

https://www.JustCallFiveStar.com

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM