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EcoWater / Servisoft of Middlefield Inc

Water Filtration and Softening, Water Coolers, Delivery Service

About us

Additional address - PO Box 174, Burton OH 44021. Additional Phones - (216) 661-8200, (440) 428-5791, (440) 834-4612, (440) 942-6220. Additional contact name - Mike Manley or Nick Hall Additional DBA - Ecowater/Servisoft of Middlefield LLC.

Business highlights

59 years of trusted experience
Emergency Services Offered

Services we offer

Water softeners for well & municipal (city) water, We offer a full line of drinking water systems. We also can treat pond water for potability purposes. We have a full line of water treatment equipment for hard water, iron, low pH, sulfur (rotten egg), chlorine smell, We also provide service for Hospital,Resturant,Schools & Nursing Homes. We are a service for several national chain resturants, hotels & hospitals. We have a salt & water delivery service for most of Northeast Ohio.

Services we don't offer

We do not dig wells or service well pumps. We also do not haul water for cistren or swimming pools.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.922 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
14%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-22 of 22 reviews

Kyle P.
08/2019
5.0
water softeners
  + -1 more
Will was very professional and provided me with realistic expectations on system replacement or repair. He offered practical solutions and helped me solve a problem that another contractor would walk away from. I had a great experience.
Description of Work: Water Softener Quote

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron F.
09/2017
5.0
water softeners
  + -1 more
Went well. Salesman, Mike, explained what tests he was doing and why. What equipment he wanted to install and why. Price was near what I had been expecting. Installer were very professional. System was installed in a very "neat and tidy" manner. Most pleased.
Description of Work: Need water conditioner replaced.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Response from EcoWater / Servisoft of Middlefield Inc
[Member Name Removed] Thanks for allowing us into your home to discuss your water treatment issues. It's a honor that you choose us to ne your family's choice for your water treatment needs. Thanks Staff of Servisoft of Middlefield, LLC

Greg H.
05/2017
4.0
water softeners
  + -1 more
Very good.
Description of Work: Furnish and install a water softener and whole house filter, insulate and heat trace water pipes.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Van S.
12/2015
4.0
water softeners
  + -1 more
unknown
Description of Work: Servisoft evaluated our plumbing situation to alleviate the iron and sulfur in our water. It appears they were successful. My only gripe is that a newspaper ad that promised a $200 savings was not honored.
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara R.
09/2015
5.0
water delivery, water softeners
  + 0 more
unknown
Description of Work: Water treatment for well water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,788

Gail B.
01/2015
5.0
water softeners
  + -1 more
Service men arrived 15 min. early, cleaned some parts, got the softener working, and tested water. They were very friendly, professional, and knowledgeable.
Description of Work: Service mal-functioning water softener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Stephen B.
09/2014
4.0
water softeners
  + -1 more
unknown
Description of Work: Installation went very well. It took a longer than expected, but the serviceman did not charge for the extra time. | |The water softener is operating extremely well. The price was higher than other options, but the product seems above the others.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Pearliner S.
09/2014
5.0
water softeners
  + -1 more
They were perfectly fine. The person who came and installed the work was really good and he did a real good job of installing it and he was clean and timely. Their price was normal, it was right there with everybody else. There was nothing extraordinarily good about it but it was not bad either. The quality of work so far seems to be excellent. They were very punctual.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Colman L.
01/2014
5.0
water softeners
  + -1 more
Arrived on time, installations went without problem.
Description of Work: Replaced captive air tank and water softener, replaced globe valves with ball valves. Courteous, professional people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Christina G.
01/2014
5.0
water softeners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Ted J.
12/2013
5.0
water softeners
  + -1 more
From start to finish their service was great.
Description of Work: I used EcoWater / Servisoft of Middlefield Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Ann B.
11/2013
5.0
water softeners
  + -1 more
Came out next day after call made for needing service. Very prompt on arrival estimate time. Very knowledgeable, thorough and competent. Pleasant and friendly. Service doesn't get any easier than this was. Outstanding!
Description of Work: Reset computer panel for regeneration and salt delivery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Michael G.
11/2013
5.0
water softeners
  + -1 more
ServiSoft of Middlefield (EcoWater) is a terrific company. Both the office staff and the service techs are professional and courteous. They have maintained the water conditioner in my home for more than 15 years. When I decided to do a review of my home's water a couple of years ago, I had several companies come out to do evaluations and water testing, including ServiSoft. All of the companies wanted to sell me a new system and make recommendations (each costing thousands). The ServiSoft techs looked at the test results from the sales dept. and told me that just a change in the calcium we were using (from calcite to a calcite/corsex mix) could improve the quality of the water in my home. They were right. My old hardware system is still working just fine and my well water is pegged at the faucets in my home at a Ph of 7.1. Perfect.
Description of Work: Bi-Annual service on water conditioner: - reset the timer - refreshed calcite/corsex - Checked the Ph of the water

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$206

Response from EcoWater / Servisoft of Middlefield Inc
[Member name removed], Thank you for your endorsement of our company and specifically our service company. We strive to exceed our customers expectations at every opportunity and we are pleased you are happy with our services. If there is anything we can ever for you please don't hesitate to call.

Bruce U.
12/2012
5.0
water softeners
  + -1 more
Very pleased with service. The softener is doing a much better job and the water level is back to normal. The tech had to replace some seals and disc kit. The day before I had to get a new holding tank for our well and had chlorinated the well. I thought that I had gotten all of the chlorine out of the system but he noticed it when he was working on the softener. We checked the levels and he gave me some good pointers. He also did a great job on installing the faucet on our drinking water system.
Description of Work: Water softener is over nine years old and the water level in the tank was abnormally high. I also had them replace the faucet to our drinking water system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Dick R.
07/2012
5.0
water softeners
  + -1 more
Our results have been amazing. We haven't had any rust since we installed the new equipment. I was so happy that I wrote a letter to the President of the company. We are very happy with the service we received. Chris Rundell
Description of Work: The water systems that came with our house were not meeting the need. We were constantly getting flow-through of rust. It was staining our bath and kitchen fixtures as well as our clothes. The old 'green sand' filter wasn't up to the task. I received quotes elsewhere and worked with other vendors. They just kept charging me for repairs on the old equipment but that never fixed the problem. I contacted Dave at Servisoft because I was impressed with his knowledge, his experience, and mostly his honesty. He was very straight with me and told me what he would do if it were his home. The solution they proposed was about $500 less than the competition. Dave installed the equipment as he would have in his own home. He asked me about my placement preferences. He also installed valves to check the water quality throughout and trained me how to operate this.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Karen H.
12/2011
5.0
water softeners
  + -1 more
They did a great job and they were honest in assessing the work. They arrived on time and discussed things with me first. They were very knowledgeable and I would highly recommend them.
Description of Work: They serviced my water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DOUGLAS S.
10/2010
5.0
water softeners
  + -1 more
a terrific experience and everything works just as promised...I would not hesitate to recommend this company to anyone in need of their products..
Description of Work: Install new water softener and filter system + new water pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

RON N.
06/2007
5.0
water softeners
  + -1 more
Clean and carefree water with little maintenance. They came in a hurry when another service provider didn't take care of my system. Quick to replace system good people very happy with there service I have well water and very hard water so I needed a good softener to take care of this.
Description of Work: Installed a water softener system.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

BECKIE C.
10/2006
5.0
water softeners
  + -1 more
Joe was on time, very friendly, knowledgeable and professional. He tested the water quality (raw and after water softening) and checked the water softener system tanks and salt bin. He said that I do not need to use the calcite tank anymore (pH balance was good.) He left the water softener tanks unplugged afterward because of a clogged drain, but provided detailed instructions on what I need to do to turn the system back on after the drain is cleared. Joe also provided detailed general maintenance instructions and indicated the best time to reach him if I have any questions.
Description of Work: Check water softener system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$113

DENNIS H.
10/2003
5.0
water softeners
  + -1 more
PRICES WERE AVERAGE.
Description of Work: INSTALLED A PUMP FOR OUR CHLORINATION SYSTEM FOR OUR WELL.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$425

Bruce U.
10/2003
5.0
water softeners
  + -1 more
BILL EDEN WAS OUR SALESMAN. HE CAME OUT AND TESTED THE WATER FOR US AND DETERMINED WHAT WE NEEDED. HE EVEN CAME OUT AFTER THE UNIT WAS INSTALLED TO SHOW US HOW EVERYTHING WORKS. HE HAS ALSO BEEN VERY RESPONSIVE TO MY PHONE CALLS. I AM NEW TO WELL WATER AND HAVE CALLED HIM WITH MANY QUESTIONS.
Description of Work: INSTALLED A WATER SOFTENER, SEDIMENT FILTER AND A FILTER FOR DRINKING WATER. THE INSTALLATION WAS TOP NOTCH. THE WATER SOFTENER IS ALSO A BETTER MODEL THAN MOST.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

RON N.
07/2003
5.0
water softeners
  + -1 more
SERVISOFT IS ONE OF THE FEW SHINING LIGHTS AMONGST SERVICE PROVIDERS I HAVE USED OVER THE LAST 30 YEARS.
Description of Work: PREVIOUSLY INSTALLED REVERSE OSMOSIS FILTER W/WHOLE HOUSE SOFTENING EQUIP. REPLACED PRESSURE TANK AND VALVES 06/03.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

    Contact information

    14299 Kinsman Rd, Burton, OH 44021

    http://www.ecowaterservisoft.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Filtration and Softening,
    Water Coolers,
    Delivery Service

    FAQ

    EcoWater / Servisoft of Middlefield Inc is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 12:00 PM

    EcoWater / Servisoft of Middlefield Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, EcoWater / Servisoft of Middlefield Inc offers free project estimates.
    Yes, EcoWater / Servisoft of Middlefield Inc offers eco-friendly accreditations.
    No, EcoWater / Servisoft of Middlefield Inc does not offer a senior discount.
    Yes, EcoWater / Servisoft of Middlefield Inc offers emergency services.
    Yes, EcoWater / Servisoft of Middlefield Inc offers warranties.
    EcoWater / Servisoft of Middlefield Inc offers the following services: Water softeners for well & municipal (city) water, We offer a full line of drinking water systems. We also can treat pond water for potability purposes. We have a full line of water treatment equipment for hard water, iron, low pH, sulfur (rotten egg), chlorine smell, We also provide service for Hospital,Resturant,Schools & Nursing Homes. We are a service for several national chain resturants, hotels & hospitals. We have a salt & water delivery service for most of Northeast Ohio.
    We do not dig wells or service well pumps. We also do not haul water for cistren or swimming pools.

    Contact information

    14299 Kinsman Rd, Burton, OH 44021

    http://www.ecowaterservisoft.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM