Complete Window Fashions

Joyce and Don did a wonderful job. Worked with me to get the feel of what I wanted. Scouted out some options. Very flexible and responsive to phone calls, and always on time for appointments. One window treatment had a minor problem about 3 months after installation and Don came out right away and fixed it. I am getting more work done from them and would highly recommend them.

As I mentioned previously Joyce does quality sewing work and her husband, Don, hangs window treatments. They work as a team. I like that because there is no workroom blaming the installer or the installer blaming the workroom. They work together and figure it out. They are both lovely people and I find them to be honest and hard-working. After working with Complete Window Fashions for four years on a regular basis, I can think of NO complaints. I would recommend them highly.

My experience with them was very good. It is a husband and wife team. They did a very good job.

I located Joyce Wichert of Designer's Sitchery AKA Complete Window Fashions AKA Morning Song Skin Care Products in the Bainbridge weekly newspaper under the classifieds for someone to design and make custome drapes for a 4300 sq ft house here in Chagrin Falls, Ohio. We met and decided that we would start with 3 rooms to start, that being a custom roman shade for the laundry room, another roman shade for the service entrance door and custom drapes, tables skirts and valences for the master bedroom. I gave Joyce a deposit of $500.00 to start on October 20th. I signed an engagement contract for which she did not give me a copy when asked and said she would mail it and she gave me no receipt for my deposit, also for which she said she would mail. I received neither. After approximately one month later she returned to our home with some fabric selections for which we agreed would work and decided to proceed with the project. It is now Saturday, December 4th and Joyce has called to say that she will not do the job for reasons she would not explain. I asked her to return all my items, fabric, valence, silk table skirt (a template) for which she did, but neglected to refund my entire deposit, as I am still missing $165.00. During our initial meeting, Joyce spoke about being a "Christian" which interested me, but meanwhile speaking poorly of her husband while he was only a few feet away from us. I called Joyce approximately 7-10 time and her wonderful, nice husband Don gracefully took messages for her, but she never returned phone calls. She 100% DOES NOT keep her word on anything and takes depsits, does no work and refunds only a portion of your deposit. I will not be able to collect the rest of my funds which I could have spend on Christmas presents for my children. Do not be deceived that she is some kind of a "sweet old lady" because she'll take your money all the way to the bank and you won't here from her again.