Robert took the time to troubleshoot the possible issue. Inspected the belt, motor, pump, and all moving parts. Ran the washer with a heavy load through an entire cycle. Sound could not be replicated. I explained that when I heard the noise, there was an extremely heavy load in the washer. Determined that nothing was wrong at the time, just to try and avoid heavy loads. Robert was there for about an hour. He REFUSED to let me pay for the service call....stating "I didn't do anything so I can't charge you." He absolutely did something! He spent an hour troubleshooting and inspecting the entire unit. I'm not sure if any other service company would have walked away without being paid! I have used Appliance Repair Center several other times and won't call anyone else. When you call, someone actually answers the phone. You don't have to wait days for them to come out, and they are extremely nice and very professional. They treat others with kindness, just like we all want to be treated. This family owned business that has been in the community for 60 years is top notch!
Description of Work: Loud noise in washer during spin cycle. Sounded like the belt flapping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from appliance repair center
As the owner i would like to thank you for your review. I'm glad to hear that Robert was able to help you out. If you ever need us again don't hesitate to call. Thank you Appliance repair center, Llc Joe McDougall
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Sales and Installation,
Appliance Refinishing,
Vacuum Cleaners,
Appliance Repair - Small
FAQ
appliance repair center is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
appliance repair center accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, appliance repair center does not offer free project estimates.
No, appliance repair center does not offer eco-friendly accreditations.
No, appliance repair center does not offer a senior discount.
Yes, appliance repair center offers emergency services.
No, appliance repair center does not offer warranties.
appliance repair center offers the following services: Most all makes and models. Washers, dryers, ranges, ovens, dishwashers, refrigerators, microwaves, power tools, vacuumes and small appliances.