ABSOLUTE ANIMAL & PEST CONTROL

We have refused to pay the bill. He did not fulfill any of the obligations he was hired for, which included a $150 quote, and removing a female raccoon, her babies and any other raccoon safely without harm then or later. We called many places to make sure that no one would harm any animal on the property in any way—which he assured us of, and why he was hired—yet he coldheartedly and inhumanely threw a trapped, terrified, young boy raccoon, which was caught instead, into the back of his truck, after becoming instantly furious when I told I had opened the front window of the basement (which ironically, was how the female took all of her babies and left), and stomping off the job in a rage, saying he would never be back. When I had to ask him twice what he was going to do with the young, trapped animal (after he assured us this was a "No Kill" company) as he was leaving, he menacingly smiled and replied, "He's going to a better place." We understand now why he stomped off the job in a crazy fit—we rudely found out from this bill and from 'Angie's List' complaint that he charges for every visit, instead of a one-time charge as we were led to believe, and why he do not have/and does not sign any agreement. This is also why he was so furious that I opened the window and the mother raccoon was able to take her babies and leave on her own accord. Thus, he charged 2x more than their quote (and would have charged much more, had I not opened the window), did not do the job, stomped off the job in a rage, would not listen to any reason or anything we had to say about the raccoons, and obviously is an unstable, unkind, control junkie—and very possibly why no innocent animal or child should be near him. We will not pay the bill, and have submitted this complaint to the Hillsdale, MI and Brian, OH authorities. We were charged $288.00 for a quoted job of $150, and the mother racoon and babies were not caught, but left on their own. We are also very fearful of what this man did to the young boy racoon that was caught.

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