Mr. Paint LLC

Matt and his team were amazing from the very start until the very end. They were on-time and his guys were extremely professional. They all took their time and made sure they moved and covered everything before painting, the job was what you'd expect from a professional crew and then some. I am so glad we ended up going with Mr. Paint.

No response to our follow up to the estimate he provided.

Did a great job. This is the second time I've hired Mr Paint and I'm very pleased with their work.

Contracter were polite and worked steadily. The painting was acceptable, although, not up to the quality I would have done myself. I've always done my own work, & repared the walls (patching & smoothing flaws) before painting. None of this was done. The big problem is the ceilings. The man that evaluated the work said they would replace seam tape. The worker patched everything & all of it has re opened. I called in Dec. to go on record that someone needed to come out. I said , I would like them to wait until after the 1st of the year to come back. I have not heard from them.

I was satisfied with what they did.

I wouldn't use Mr. Paint again or recommend the company. Firstly, the office manager is very unprofessional. She wrote down our phone number and address incorrectly multiple times resulting in missed appointments. She also lost paperwork for the estimate. She frequently did not return calls in a timely manner. Matt was more personable and responsive, but ultimately the job was not done satisfactorily. Parts of the job that we expected to be done weren't completed. They never re-hung the porch swing. They completed missed some areas. The whole thing was challenging.

Matt was very personable and professional from our first conversation. He turned around the estimate quickly to refinish our dated, honey oak cabinets, and was provided a high level of detail for my wife and I of what to expect. Mr. Paint refinished our oak cabinets to an antique white and they look fantastic. Approximately 6 months later and the finish has held well and the look is absolutely stunning. For this low cost, Matt also installed all new oil-rubbed bronze hardware for us. My wife and I couldn't be happier about the work they did for us and would absolutely use them for any interior or exterior painting or refinishing job. Thanks, Mr. Paint!

Unbelievably Positive Experience! I was hesitant to commit to a full remodel on my small cottage but from his initial visit through to the end of the project Matt honored my concerns and ensured that all my questions were answered before any work was done. He engaged an architect to detail two separate drawings of the proposed work during the estimate. That was a strong selling point and i opted to take Matt's proposal over two others. Within two weeks of the agreement the team began the teardown. Prior to the first day Matt explained the impact of the moves and the timing for all of his projected phases. That helped manage my expectations. What surprised me the most though was the commitment of his team to cleaning up everything - day in and day out. I never worried about coming home to a mess or damage. Each of the team members -- plumber, electrician, cabinet maker, painters, flooring, carpet installers, backsplash, counters and concrete bar, siding repair were genuinely interested in helping me understand their processes and next steps. Most importantly each of them were passionate about the work they were doing and committed to excellence in the outcomes. Matt's customer service and customer service expectations from his team was refreshing and impeccable. He would email quick notes on the next scheduled day activities including start times and who would be doing what work. He was creative in problem solving changes that occurred unexpectedly - for example one of the critical changes was taking out the door and replacing with a window. There was a minor misread on the new window placement that would have caused issues with new cabinets fitting properly. As soon as it was discovered Matt changed his schedule; arranged for he and the window installer to redo the entire window design the next evening. This allowed the cabinet designer and installer to maintain their scheduled work as well. I enjoyed the creative spirit that Matt and his team brought to the table as well. Though I had ordered quartz countertops i was hesitant in my commitment them to them before they were ordered. Concerned that I would not be happy long term, Matt took the time to question exactly what my reasons were for quartz and in the process challenged me to reconsider laminate. In the end i elected to go with the laminate countertops and have not been at all disappointed. in addition Matt introduced me to concrete countertops which i chose to use for the bar and incorporate my stone carving chips into the design. I would highly recommend Matt and his team and have already contracted to have his company remodel my garage for a stone carving studio.

They did a super a job. They were very good workers and they cleaned up very well. They took care of everything. The pricing was fair.

Awful. I paid top dollar and expected top service. Not what was delivered. Matt did not listen to the color or the specs regarding the wood work and whined about how much work he would have to re- do. So I just paid him and sent him packing. Poor choice! Never again. ALSO: They crushed the dryer vent hose which took me three days to figure out why my clothes were not drying.

The short story is that after receiving a quote for $3400 and putting 20% down, Mr. Paint started work and power washed different areas of the house. They then notified me the price would be $6200 if I wanted the job finished and refused to refund the full 20% down. The details: Getting a quote and getting work started seemed to go well. They called 3 days prior to work start to notify me and to get my stain and paint colors (for the house and for the doors). The day work was to start, two guys showed up in a sedan with a folding ladder and an electric pressure washer. Since the house is 27 feet and their ladder was 12 feet tall, they worked for about and hour and left to get better equipment. A few hours later (now afternoon), I called Mr. Paint and asked what was going on and they had no idea their workers had even left the jobsite. They returned within the hour, now driving a Mr. Paint van and wearing Mr. Paint t-shirts (they both had on old ripped shirts before). This time they had a 22 foot ladder, still not tall enough but I figured power washing was more than a one day job anyway. I left for work knowing they were setup and finally started. Later that afternoon I got a call from the secretary telling me there is an issue and to call Matt. He won't answer his phone and his voice mail is full, but you can call the secretary and she will tell him to call you, and he might. He let me know that my house needed a "power stripping" not a "power washing" that was on the quote and that would be more expensive. He said they had had some problems with the person who gave me my quote and he would rework it and have the secretary call me, which she did. The cost went from $3400 (signed quote) to $6200. I refused and demanded my deposit back. She had to check with Matt, after some back and forth, she told me she would mail the check for my deposit but I asked to come get it. When I came in to get the check, as I was walking in, I saw Matt hop into a car and leave, the secretary said "he is very busy", it was obvious he was trying to avoid me. I opened the envelop to find that the check was short $200. She said Matt told her to keep that amount for their work. I let her know that I would file with the BBB and I was going to file a dispute with the credit card agency if I had not received the final $200 by tomorrow. She contacted me later that day letting me know I could pick up the remaining amount. I wanted to wait until I could write the review objectively and had the house stained before I reviewed Mr. Paint, which I have.

Our experience with Mr. Paint was awesome! We were able to have someone out at our house almost immediately to give us a quote. Mr. Paint gave us suggestions on which type of paint to get (since we were going to buy our own) and they also told us we didn't need to paint our ceilings since they were in good shape (we appreciated the honesty and not trying to sell us something we didn't need). Once we got a quote, which we thought was very reasonable for the amount of work we were going to have done, Mr Paint was available to start on the project within a couple days. Note that we are willing to pay a little higher price if we are going to get higher quality work done quickly. When the painters came out to the house on the first day, they were very polite and made a point to introduce us to their crew so that we felt comfortable who was going to be in our house. The main painter was great communicating with us throughout the day to let us know where things stood and if there were any questions. At the end of the first day we received a phone call from the Mr. Paint office to check in to see if we were happy with our first day. We appreciated the high level of customer service and knowing that the company wanted us to be happy with the results. The painters finished pretty much on schedule (with the exception of having to come out for a couple extra hours to complete the final touchups). We know our project was tough as we had a room with 18-foot ceilings and a lot of edging that needed done and Mr. Paint and crew did an awesome job with it. We are extremely pleased with the result. At the end of the project the Manager of Mr. Paint came out to perform a final walk through with us to ensure we were completely satisfied, which we really like that added step and assurance. We also got a call from the main office to ensure we were 100% happy with the project results. Overall, Mr. Paint was very professional, had outstanding customer service and produced a high quality end result. We would highly recommend this company to anyone looking for painters and we will definitely use them again for any future painting needs. They were worth every penny.

He painted the whole interior of our house. He even has an interior designer; she works with him and she came out and advised. He is excellent. I can't say enough about him. I would recommend him above anybody else.