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DEPENDABLE MAYTAG

Appliance Repair, Appliance Sales and Installation

About us

4 EMPLOYEES. NO SUBS FOR REPAIRS. SUBS USED FOR INSTALLATION OF BUILT-INS. CHARGES AN HOURLY RATE. TRAVEL CHARGE IS $39.95. ESTIMATES BY PHONE ONLY. SHOWROOM HOURS- MON & THU 10:00 AM-8:00 PM; TUE-WED, FRI 10:00 AM-6:00 PM; SAT 10:00 AM-3:00 PM.

Business highlights

32 years of trusted experience

Services we offer

MAJOR APPLIANCE REPAIR, USED APPLIANCES SOLD.

Amenities

Senior Discount

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Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.69 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
11%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
5.0
professionalism
4.6
responsiveness
4.8
punctuality
5.0
Showing 1-9 of 9 reviews

ROSE MARIE K.
10/2006
2.0
appliance repair, appliance sales
  + 0 more
As stated above. Nothing more to add.
Description of Work: I purchased an Amana ref/freezer with freezer on bottom. Within 2 days, the handle for the freezer came off. I called and repair man came out about 2 weeks later. He couldn't fix it so he took the handle to call tech services from the office. With numerous phone calls and tech services apparently sending him the wrong parts, it took 7 weeks before I got the handle replaced. In the mean time, about 4 weeks after having the unit, a rattling noise would come on Every time the ref. turned on. The repair man said it was the defrost cycle. I disagreed because the defrost cycle doesn't come on 28 times a day. He called tech service and they said to bend a pipe at the bottom of the unit. I was skeptical because I repeatedly told him the noise was coming from the top. The irritating rattling noise is not gone. Now I'm being told that I need to have freon removed. That doesn't sound like a good idea either. I'm going to call someone else and pay for service. So much for a warranty.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$1,200

THOMAS W.
07/2006
5.0
appliance repair
  + -1 more
unknown
Description of Work: 3 separate service calls: diagnosis and repair of Kitchenaid dishwasher, diagnosis and repair of Maytag dryer and Sears (Whirlpool) washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Maryann F.
05/2006
5.0
appliance repair
  + -1 more
Our washing machine would not spin during a certain cycle. We called Dependable Maytag. The repairman looked at our machine and said it was still in very good condition and to replace one comparable would cost $600. He would be able to replace the gearbox for $147. He went for the part and returned and replaced the gearbox all within about an hour. He was very professional, polite and honest.
Description of Work: Replaced gearbox.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Ron S.
11/2005
5.0
appliance repair
  + -1 more
BOB WAS VERY PLEASANT AND HE WAS VERY KNOWLEDGEABLE ABOUT THE NEPTUNE WASHERS. HE HAD THE PARTS ON THE TRUCK FOR MY PARTICULAR WASHER AND WAS ABLE TO FIX IT WHILE HE WAS THERE, WHICH WAS VERY IMPORTANT TO US BECAUSE WE HAD BEEN WITHOUT THE WASHER FOR 6 DAYS, OVER THE THANKSGIVING HOLIDAY LONG WEEKEND.
Description of Work: MY MAYTAG NEPTUNE WASHER WOULDN'T SPIN/WASH, GAVE MOTOR ERROR ON DISPLAY. BOB FROM DEPENDABLE CAME OUT AND DETERMINED WE NEEDED A NEW MOTOR/COMPUTER CONTROLLER COMBO KIT, WHICH HE HAD ON HIS TRUCK AND WAS ABLE TO INSTALL WHILE HE WAS THERE. THE MOTOR WAS UNDER WARRANTY SO WE ONLY HAD TO PAY FOR THE SERVICE CALL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107.44

LUCIA J.
10/2005
5.0
appliance repair
  + -1 more
THIS SERVICE WAS PART OF A CLASS ACTION SETTLEMENT DUE TO MOLD BUILD UP IN THE DOORS OF THE FRONT LOAD NEPTUNE WASHERS. THE SERVICE PERSON WHO CAME TO THE HOUSE WAS VERY PROFESSIONAL AND ARRIVED ON TIME. HE ALSO GAVE ME ADDITIONAL INSTRUCTIONS TO PREVENT THE PROBLEM FROM RECURRING.
Description of Work: THEY PERFORMED WARRANTY WORK ON MY MAYTAG NEPTUNE WASHING MACHINE.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff H.
03/2005
5.0
appliance repair
  + -1 more
THE TECHNICIAN ARRIVED WITHIN THE PROMISED TIME FRAME AND WAS COURTEOUS AND PROFESSIONAL. BASED ON DEPENDABLE MAYTAG'S EXCELLENT SERVICE, I TRULY WISH I COULD BUY ANOTHER MAYTAG DISHWASHER, BUT UNFORTUNATELY, THE MANUFACTURER'S REPAIR RECORD (ACCORDING TO A CONSUMER REPORTING MAGAZINE) IS MIDDLING AT BEST.
Description of Work: THE TECHNICIAN CHECKED A LEAK IN OUR DISHWASHER. HE DETERMINED THAT THE 13-YEAR-OLD UNIT WAS BEYOND REPAIR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$43

NANCY B.
06/2004
5.0
appliance repair
  + -1 more
I WAS CONCERNED IT WOULD DAMAGE THE DRYER. ALTHOUGH HE DID NOT COME OUT HE DID PROVIDE HELPFUL ADVICE.
Description of Work: MY WASHER WAS NOT SPINNING THE WATER OUT AS MUCH AS IT USED TO AND TAKING LONGER TO DRY.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

DEBORAH B.
04/2004
5.0
appliance sales
  + -1 more
VERY KNOWLEDGEABLE, ANSWERED ALL QUESTIONS, AND INFORMED ME OF REBATES. THE WASHER WAS BACK-ORDERED, AND I WAS NOTIFIED, AS PROMISED, WHEN AVAILABLE. INSTALLATION WAS PERFORMED AS PROMISED. DELIVERY AND INSTALLATION WAS PROMPT AND VERY NEAT
Description of Work: PURCHASED WASHER & DRYER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAN & AGNES T.
03/2004
5.0
appliance repair
  + -1 more
THE SERVICE PERSON WAS ON TIME, ACTUALLY A FEW MINUTES EARLY, BUT HE WAITED BEFORE COMING IN FOR MY 11:00 AM APPOINTMENT.
Description of Work: I HAD MY MAYTAG DRYER AND WASHER CHECKED OVER. THE DRYER WASN'T HEATING THE CLOTHES AS QUICKLY AS I THOUGHT IT SHOULD BE DOING. THE DRYER CHECKED OUT FINE. I NEED THE VENT CLEANED OUT - IT RUN'S ABOUT 20 FT. HE REPLACED TWO BELTS ON MY WASHER. BOTH WERE RUNNING FINE BEFORE AND AFTER SERVICE. I HAVE HAD THESE TWO ITEMS FOR OVER TEN YEARS WITHOUT HAVING ANY PROBLEMS. I WAS DOING SOME PREVENTIVE MAINTENANCE, SO I WOULDN'T BE CAUGHT WITH OUT THE USE OF THESE TWO APPLIANCES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87.32

    Contact information

    3078 Cauldron Ct, Brunswick, OH 44212


    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Sales and Installation

    FAQ

    DEPENDABLE MAYTAG is currently rated 4.6 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    DEPENDABLE MAYTAG accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, DEPENDABLE MAYTAG does not offer free project estimates.
    No, DEPENDABLE MAYTAG does not offer eco-friendly accreditations.
    No, DEPENDABLE MAYTAG does not offer a senior discount.
    No, DEPENDABLE MAYTAG does not offer emergency services.
    No, DEPENDABLE MAYTAG does not offer warranties.
    DEPENDABLE MAYTAG offers the following services: MAJOR APPLIANCE REPAIR, USED APPLIANCES SOLD.

    Contact information

    3078 Cauldron Ct, Brunswick, OH 44212


    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM