West Side Roofing Company Inc. is a family owned and operated roofing contractor with a combined 150 years of experience and commitment in the roofing industry. Since 1931, responsive and professional services have built West Side Roofing’s superior reputation in the community and have helped us earn the distinction of being among the best Cleveland roofers, as well as the best roofers in other areas of Northeast Ohio.
West Side Roofing offers a complete line of roofing and sheet metal services. These services include removal and replacement of existing roof systems, re-roof applications, new construction roof systems, minor and major roof repairs, and siding and gutter systems. Beyond roof repair and installation, we also provide continuous maintenance programs for commercial, industrial, and residential properties. Of all of the other roofing contractors in Cleveland, Ohio, you can trust that our roofing service is among the most thorough.
We offer a Military/Veterans Discount, Please ask.
I called over a week ago. A woman took a message and told me someone would call me back. No one ever called me back
Description of Work: Roof replacement
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from West Side Roofing
Hi there, We apologize for your experience thus far. We are trying our best to keep up with new leads and phone calls. Material delays, weather, labor shortage are all playing a part in our back log and response times. If there's still an opportunity, please call Jesse at 216-214-8879. He'd be glad to talk to you further and see if we can help. Thanks, West Side Roofing
Janice D.
10/2021
5.0
roofing
+ -1 more
They were great, very thrall, and they did a wonder job. Very responsive and they did a great job.
Description of Work: New Roof
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from West Side Roofing
Thanks for the feedback!
Marilyn P.
04/2020
5.0
gutter cleaning, roofing
+ 0 more
They were very responsible and easy to communicate with. Work was done by one worker in a few hours. Answered my questions. So far, roof is no longer leaking. Good work done.
Description of Work: Had missing or broken slates. Had many slates added to my roof, gutters cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from West Side Roofing
Thank you! We appreciate it!
Tim L.
03/2020
5.0
roofing
+ -1 more
Very professional, priced At 1/3 to 1/5 the cost off the competition that I almost used. Provided the choice of two great products and didn’t push for an up sell. I’m so happy that I found West Side Roofing through Angie’s List.
Description of Work: Install gutter guard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from West Side Roofing
Thanks!!
Tina P.
12/2019
5.0
gutter repair, roofing, chimney repair
+ 1 more
Westside Roofing is Wonderful! They came and reconfigured our gutters. It was a complex project so they had to come out more then once to get it done, but did so with no problem. The flashing looks beautiful. They also installed a roof vent for our upstairs bathroom and removed a Satalite dish. The team did a great job! Marc Eisaman, our contact there was very helpful and accommodating, very responsive!
Description of Work: New Gutters, including reconfiguration, installed bathroom vent to vent out of roof, new flashing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from West Side Roofing
Thanks!!
Scott M.
08/2019
5.0
gutter repair, siding
+ 0 more
I needed a cracked siding panel and downspout fixed. I know it was a small job, but I don't have the skillset to do that myself, and I figured for the right amount someone would help out. I sent a note to about 4 or 5 companies on Angieslist asking for a ballpark estimate and seeing if they would do my job. West Side Roofing was the only reply I got, and they referred me to call Mike who was the sales guy in my area (Avon). I procrastinated until Spring, and tried calling another handful of companies, including the reference to Mark that I got from West Side Roofing. Most places never called me back and after several weeks I only got two quotes -- One from West side roofing for the minimum for a person to come do the job and another for double the price from a company farther out east. I had a no-show for an in-person quote also. West side roofing wasn't super quick to call back always (took a few days) but they always did respond and gave a fair price, hence the "A" ratings I gave on here. It was actually quite impressive considering how poorly the competition did -- including fairly big names and well rated on here. You would think some of these companies would want my money. Apparently my job was too small, but I appreciated they called back and were willing to do it. As far as the job they did -- I had a quarter size crack in the siding, and he recommended they just caulk it vs replace the whole panel since I only had one spare piece. It made sense, and they did that and sealed up where it kept coming apart as well (my self-fixing is what caused the chunk out in the first place). They also replaced a downspout while out at my house which was damaged by who knows what, but completely needed replaced. Looks great, color matches, and no complaints. I'd hire them again and they will be the first and probably only ones I call next time I need siding work.
Description of Work: Siding, Downspout Repair (Small Job)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Response from West Side Roofing
Thank you!!
Michael T.
07/2019
5.0
roofing
+ -1 more
It was fantastic. Great, reputable and honest company. Price was fair.
Description of Work: They came to fixed couple of places while waiting to get a new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from West Side Roofing
Thank you!!
mike O.
07/2019
5.0
roofing
+ -1 more
Mark E. from WSR is a good guy who did a thorough appraisal of the problem and was quick to send us a quote and, after we accepted it, to send a good crew in to fix it. Many other roofers simply ignored our "small" job and never got back to us. The soffit repair required an odd thickness of plywood, which they did not have a good choice in picking, and they installed it. We did not like the quality of the soffit plywood cosmetically. We did not see it until it was installed. West Side Roofing (Mark) was willing to replace the wood if we wished, and was also willing to reduce the cost because of it.
Description of Work: repair of a roof section with all underlying wooden surface, soffit, etc. Woods that area were rotted
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$820
Response from West Side Roofing
Thanks for the feedback!
Michael T.
01/2019
5.0
roofing
+ -1 more
Excellent; arrived same morning I called and resolved the issue. Repaired some other areas where shingles had been damaged by the wind. Fantastic company To work with; actually respect yoga’s a customer!
Description of Work: Repaired roof leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from West Side Roofing
Thank you!
Richard B.
11/2018
5.0
roofing
+ -1 more
Outstanding. Fantastic crew. Started early and worked nonstop until the job was finished.
Description of Work: Tear off and install new asphalt shingle roof
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from West Side Roofing
Thanks for the feedback! Much appreciated.
Margaret S.
06/2018
5.0
roofing
+ -1 more
West Side's salesman Jesse was friendly, informative, and professional. The roofing team was competent, courteous, professional, and hard-working. The team arrived early and stayed late to complete our large residential roof job in a reasonably fast time frame. The cleaned up reasonably well. We had no issues with any part of the process, and our roof looks great.
Description of Work: tear-off and new roof installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from West Side Roofing
Thank you for the feedback! Enjoy!
Karen T.
03/2018
5.0
roofing
+ -1 more
I give West Side Roofing and especially Mark Eisaman very high marks. This is the second time Mark has helped me out and once again he was helpful, fast, understanding, and prompt. I was worried about a section of my home with some missing siding and he eased my fears and got the job done very quickly. I so appreciate his style and efficiency. This was a small job but very important to me and I am grateful for the quick response.
Description of Work: I had some soffits blow off of a top section of my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from West Side Roofing
Thanks for the feedback. We appreciate it!
Mark G.
12/2017
5.0
siding
+ -1 more
They responded promptly and quickly came out to provide an estimate. We had the work done the following week. While they were there they cleaned up a few other spots where the siding was loose. I would hire them again.
Description of Work: We had some siding damage to our home from the wind storm in early November. There was some siding pieces separated from the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from West Side Roofing
Thank you!!
Clare C.
11/2017
5.0
gutter repair, roofing
+ 0 more
Great. Two guys were professional and cleaned up after themselves.
Description of Work: Gutters with premium leaf covers on house and garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Response from West Side Roofing
Thank you!!
Raymond B.
11/2017
5.0
gutter repair, roofing
+ 0 more
Excellent--great communications, very proactive, timely, excellent workmanship, great clean up, and fast.
Description of Work: Full roof replace and some extra repairs under roof. Full gutter replace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Response from West Side Roofing
Thank you, we appreciate the work!
Michael S.
09/2017
5.0
gutter repair, roofing, siding
+ 1 more
Excellent work and a fair price on all three jobs.
Description of Work: New roof, gutter guards and refaced wood surfaces with aluminum fascia.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from West Side Roofing
Thanks [Member Name Removed]!
Karen T.
09/2017
5.0
gutter repair, roofing
+ 0 more
Mark E. came out and looked over what needed to be done. Tutor did the work along with his father assistant. When the problem continued, Mark was prompt in the company response and sending Tutor out again. When overwhelming rain caused a very small problem, Mark himself came over to look at the gutter when it was raining. He then came himself to do the final tweeking. His response, helpfulness, and thoroughness are very recognized and appreciated.
Description of Work: I had a roof repair done to my home in Lakewood. There was also a gutter problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Response from West Side Roofing
Thanks, we appreciate the kind words!
Erin Z.
07/2017
5.0
roofing
+ -1 more
We were kept informed of the entire process, which took almost two days for installation. Site was kept clean and on site team leader answered all of our questions. Highly recommend!
Description of Work: Tear off and replace an 18 year old roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from West Side Roofing
Thanks guys!
Ken & Pam A.
07/2017
5.0
roofing
+ -1 more
On the price, we didn't choose the least expensive. They did everything well and quality workmanship. I would tell a friend it's excellent. They started out with about nine 9 or 10 workers.
Description of Work: They just completed our roof. They installed a new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Response from West Side Roofing
Thank you!
Jeremy L.
06/2017
5.0
gutter repair
+ -1 more
It was a small job and the time from call to quote to completion was very fast.
Description of Work: downspout repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from West Side Roofing
Thanks!
Michael T.
05/2017
5.0
roofing
+ -1 more
Were unbelievably responsive and did a great job.
Description of Work: Fixed a roof leak. Replaced missing shingles and checked the rest of the roof for any issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from West Side Roofing
Good to hear! Let us know if you need anything else!
Alicia M.
04/2017
5.0
siding
+ -1 more
They were fast, clean, and professional
Description of Work: Siding the house and adding insulation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from West Side Roofing
Thanks! We appreciate the kind words!
Virginia H.
10/2016
5.0
gutter repair
+ -1 more
The new gutters and downspouts look great. Everything was cleaned up nicely and handled professionally.
Description of Work: Our home needed some gutters replaced. Mark came out and gave me a price to replace all of the gutters on the home, but when my budget for the work changed, he returned and modified the estimate according to my new requirements.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Response from West Side Roofing
Perfect! Thanks for the feedback!
Bryan D.
09/2016
5.0
roofing
+ -1 more
Very well.The crew was polite, helped with groceries, fixed the car, cleaned up every day. Best crew I have ever had for any home remodeling.
Description of Work: brand new rood - recycle plastic cedar shakes
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from West Side Roofing
Thanks [Member Name Removed]!! We appreciate the kind words!
Flo T.
04/2016
1.0
roofing
+ -1 more
We went with a different contractor.
Description of Work: They never responded to our requests for an estimate.
Rating Category
Rating out of 5
responsiveness
1.0
$7,000
Response from West Side Roofing
[Member Name Removed] ---- Angie's List direct message center was experiencing issues. We were never aware of your messages to us until this review. We sincerely apologize for the mistake --- we are currently in discussions with our Angie's List representative to fix this issue. If you were to call our office direct at 216-898-1900, we would have been glad to set up a time and discuss your roofing project together. Though this review was somewhat out of our control and unfortunate, we will do our best to fix this issue with Angie's List so this doesn't happen again. Again our apologizes. West Side Roofing Co.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Roof Cleaning,
Skylights,
Roof Ice/Snow Removal
FAQ
West Side Roofing is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Saturday: Closed
West Side Roofing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, West Side Roofing offers free project estimates.
No, West Side Roofing does not offer eco-friendly accreditations.
No, West Side Roofing does not offer a senior discount.
Yes, West Side Roofing offers emergency services.
Yes, West Side Roofing offers warranties.
West Side Roofing offers the following services: roofing, siding, gutters, crane rental, roof repair