installation went fine except for service worker stepping off temporary flooring and putting foot through the ceiling on floor below creating a huge mess. They paid for repairs. Three months later, the heat pump is running solely on auxiliary heat or built in heat strips that drives up electricity usage. Calls for service ignored with manager indicating that is the way heat pumps work. Our old heat pump did not use the heat strips unless it was below 10 degrees or so and it was 12 years old.
Description of Work: Replacement of heat pump system
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$5,000
NANCY B.
06/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Gary R.
11/2014
5.0
heating & air conditioning/hvac
+ -1 more
He did what I needed him to do. He was really upfront. He was prompt. He was a good communicator. He gave me a good price. He did what needed to be done. He didn't do any extra work and I thought his prices were very fair. He was very well equipped. He had a truck full of parts. I like the fact that he didn’t try to do extra work. He didn’t do any up charges. It was kind of nice. He was very straightforward. He was right on time.
Description of Work: I found one on my own. I knew through him through a friend. It's called H & H Heating and Cooling. He checked double plastic inline and put on a thermostat.
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Service Categories
Heating and Air Conditioning
FAQ
H & H HEATING COOLING REFRIGN is currently rated 4.3 overall out of 5.
No, H & H HEATING COOLING REFRIGN does not offer free project estimates.
No, H & H HEATING COOLING REFRIGN does not offer eco-friendly accreditations.
No, H & H HEATING COOLING REFRIGN does not offer a senior discount.
No, H & H HEATING COOLING REFRIGN does not offer emergency services.
No, H & H HEATING COOLING REFRIGN does not offer warranties.