Genie of Fairview Door Co

Garage Doors

About us

Since 1964, Cleveland, Akron & Northeast Ohio have relied on the professionals at Genie of Fairview Door Co. for garage door and garage door opener installation and repair services. And as an Angie’s List Super Service Award winner since 2009, we know what great service looks and feels like! Daily we work on and are knowledgeable about all major brands, including Genie, Liftmaster, Chamberlain, Sears Craftsman, Multicode, Stanley and more. Hiring us to repair or replace your garage door or garage door opener, you can rest assured that we’re exclusively dedicated to this field: It is our only business. Garage Door Parts We Fix or Replace Torsion Spring Replacement Cables Rollers Garage Door Sections Hinges Track Garage Opener / Operator Repair List Includes Safety Sensor Keyless Entry Pad Transmitters Programming Adjustments

Business highlights

60 years of trusted experience
Emergency Services Offered

Services we offer

Residential, industrial & commercial sales, repair & installation - garage doors, dock doors, rolling steel doors, door openers, rolling counter shutters, keyless entries, transmitters, springs, cables, rollers, sections, & aluminum & vinyl wrapping

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8310 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
1%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 151-310 of 310 reviews

EZRA S.
07/2008
5.0
garage doors
  + -1 more
We have used this company before. They did a nice job and were very professional. They had a wide variety of garage doors and accessories to chose from. They came out to see what we needed and they let the store know so we were able to pick what we wanted. They ordered it and called us when it was in and scheduled the installation. They told us how long it would take them to install it and they were right on. We are very satisfied.
Description of Work: They installed a new garage door and all the accessories.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

JOHN W.
06/2008
5.0
garage doors
  + -1 more
They did a good job and replaced the part at a reasonable price. The guy that came out was knowledgeable and really knew what he was talking about.
Description of Work: They replaced a part that was needed for our garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BEATRICE S.
06/2008
4.0
garage doors
  + -1 more
They were on time, easy to work with, they cleaned up the mess afterwords. They were punctual, they did a good job. I would recommend them to other people who needed their garage fixed.
Description of Work: They put up two whole new garage doors because my wooden doors were old.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Arlene L.
03/2008
5.0
garage doors
  + -1 more
The garage door wouldn't open, manual opener did nothing. Could not lift the door. Our two cars were trapped in the garage. Called the company that had always serviced the garage door and was told they would be happy to come out- tomorrow. Called Genie, they were very pleasant, said someone would be out asap. In a matter of a few hours the servicemen appeared. They immediately identified the problem, replaced the cable that had broken, checked the other cable and replaced that also to eliminate a future problem. They were efficient, knowledgeable, and careful of our cars. Their working space was limited by the cars. Will certainly call them again when our garage door opener needs repair. The bill seemed reasonable. Would recommend this company without question.
Description of Work: Garage door wouldn't open. The manual opener would not work either. The problem was repaired very quickly and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MARIE B.
03/2008
5.0
garage doors
  + -1 more
Very well. Courtesy. Able to detect the problem quickly. Honestly told us that it was under warranty. They came out to do job within 24 hours of our call.
Description of Work: Door was not closing properly and getting stuck. Problem was intermittent. They were able to detect the problem instantly; sensors were malfunctioning. We were told that they were still under warranty quickly and only charged us for labor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Erin E.
12/2007
5.0
garage doors
  + -1 more
Arrived on time. Repaired the door that was clearly broken. Noticed that the adjacent garage door was close to breaking as well. Repaired it and adjusted the side rails on both doors to help keep it from happening again. Explained everything clearly and completely. Very professional and courteous. Happily honored the 10% Angie's List discount.
Description of Work: Repaired broken wire coil that prevented garage door from opening/closing. Noticed that wheels were close to coming out of the track on the other garage door and re-aligned them. Also adjusted/re-aligned side rails on both garage doors to help prevent future occurrences of similar problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$135

Chuck H.
12/2007
5.0
garage doors
  + -1 more
They had a problem while fixing the door and they had to come back a second time to reprogram everything. The problem wasn't their fault.
Description of Work: The garage door was not operating properly and they were able to repair it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$391

Jacqueline J.
08/2007
5.0
garage doors
  + -1 more
One of two garage door springs was busted. A worker came out and recommended that both springs be replaced. It was more than the quote for one spring alone but I felt comfortable having 2 new springs installed. The worker also looked at the overall status of the garage door and garage door opener and made several recommendations that did not cost a thing.
Description of Work: Replace 2 garage door springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213

NAOMI S.
07/2007
5.0
garage doors
  + -1 more
They were very punctual. The young man knew exactly what to do. He was able to come back with the necessary parts on the same day.
Description of Work: Garage doors were not responding to remote control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

LENORE S.
04/2007
5.0
garage doors
  + -1 more
We couldnt get it open. He fixed it and it worked great. He was very efficient and easy to work with. I have no complaints at all. I believe it is their forte and they know what they are doing.
Description of Work: Repaired the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DEBBIE P.
03/2007
5.0
garage doors
  + -1 more
Great, the man came on time, was professional, quick and fixed our garage door opener!
Description of Work: Repairman had to replace something in the garage door unit that was electrical. The unit was still under warranty, so I only had to pay for the labor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

JOANNA M.
01/2007
5.0
garage doors
  + -1 more
Although the original type of garage door quoted didnt work out (older garage with size constraint), the company had an alternative option that didnt cost much more. When I thought I might have to reschedule for the different part, they worked with me and had the installer use the part needed he already had in his truck for another job and someone came out and delivered another part for the next job. Thats service!
Description of Work: Installation of a new garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$379

Sandra R.
12/2006
5.0
garage doors
  + -1 more
They were even cheaper then their estimate.
Description of Work: They fixed our garage door, (motor and spring).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

STEPHEN C.
12/2006
5.0
garage doors
  + -1 more
They did a very good, timely repair. They did good work at a fair price.
Description of Work: They replaced an old broken garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$329

James Z.
11/2006
5.0
garage doors
  + -1 more
They sell a good product and followed up with good service.
Description of Work: They installed to new garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,000

KAREN W.
10/2006
5.0
garage doors
  + -1 more
Hank came to the house to give an estimate and see whether there was enough room to install the opener in a space limited by a dropped ceiling in the garage. He was punctual, friendly, and knowledgeable. The installers came the next business day and, at first, questioned whether the opener would fit and still allow the garage door to open all the way. After a closer look, they agreed that it would be fine, and they completed the installation. When they were finished, they showed me how to operate the remote, the keyless entry pad, and mechanism that disables the opener in case of a power failure. The installation and instruction took about 2 hours.
Description of Work: They installed a screw drive garage door opener and keyless entry pad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

LINDA A.
09/2006
5.0
garage doors
  + -1 more
They were on time and answered all my questions and knew exactly what I was talking about and they came the next day.
Description of Work: They replaced the springs and oiled my garage door.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL B.
08/2006
5.0
garage doors
  + -1 more
Installer showed up on time, was professional, personable and did a good job of installing garage doors, explaining what he was going to do.
Description of Work: Removed three old single wood garage doors and two door openers and replaced with new Raynor steel insulated garage doors and two new Genie stealth openers.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,240

ROBERT P.
08/2006
5.0
garage doors
  + -1 more
They did a good job at a fair price.
Description of Work: They serviced my garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

ANNE B.
07/2006
5.0
garage doors
  + -1 more
Wonderful service. The salesman was helpful in determining which model of garage door opener to purchase, and they arranged to do the work while I was away at work. When they showed up that day the technician noticed that the door springs had failed and that was the reason why the opener was not able to lift the door. They called me at work to advise me of that fact and to price the replacement springs.
Description of Work: Installed a new Liftmaster belt garage door opener with a battery back-up in case of power outages. Also, when they were on the job they noticed broken door springs that caused the failure. They replaced the door springs and installed the new garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$670

DIANA P.
05/2006
5.0
garage doors
  + -1 more
Quick service. Pleasant and knowledgeable serviceman.
Description of Work: Repaired broken wire on door opener. Installed new rubber strip on door bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

TIMOTHY & ANNE C.
05/2006
5.0
garage doors
  + -1 more
We contacted the company and they were very friendly. They let us know that they would have to come Friday instead of Thursday b/c of time constraints. The work is done like magic and was $20 under the estimate! I would not hesitate to use them again.
Description of Work: Replaced a broken spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

LOUISE G.
03/2006
5.0
garage doors
  + -1 more
Rod Brahler came and gave me the estimate. He was on time, informative and polite. John came and did the work -- he called ahead to confirm the day and time. Removed and took way the old door and operator. Cleaned up everything and showed me what he did.
Description of Work: Removed old garage door - replace with new doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,048

CHARLES F.
02/2006
5.0
garage doors
  + -1 more
The work was requested on a semi emergency basis as we could not get the door open. I called Saturday and the technician arrived about an hour later. He was very professional and did a very thorough job. Would highly recommend.
Description of Work: Replaced two broken springs on a double garage door. Adjusted for proper tension and lubed the hinges as necessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$216.27

01/2006
5.0
garage doors
  + -1 more
THEY WERE KNOWLEDGEABLE WITH THERE EXPERTISE OF PRODUCT. PRODUCTS WERE IN STOCK. I WAS HANDLED COURTEOUSLY AND EXPEDITIOUSLY BY THEIR STAFF. PRICE WAS REASONABLE.
Description of Work: PROVIDED REPLACEMENT PART FOR GARAGE DOOR OPENER. HAD PART AND GAVE INSTRUCTIONS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20.78

Contact information

3501 E Royalton Rd, Broadview heights, OH 44147

http://www.genieoffairview.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Licensed*

Trade License Number
3938970

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Genie of Fairview Door Co is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Genie of Fairview Door Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Genie of Fairview Door Co offers free project estimates.
Yes, Genie of Fairview Door Co offers eco-friendly accreditations.
No, Genie of Fairview Door Co does not offer a senior discount.
Yes, Genie of Fairview Door Co offers emergency services.
Yes, Genie of Fairview Door Co offers warranties.
Genie of Fairview Door Co offers the following services: Residential, industrial & commercial sales, repair & installation - garage doors, dock doors, rolling steel doors, door openers, rolling counter shutters, keyless entries, transmitters, springs, cables, rollers, sections, & aluminum & vinyl wrapping
Ask for details.

Contact information

3501 E Royalton Rd, Broadview heights, OH 44147

http://www.genieoffairview.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed