AFFORDABLE CARPET & FLOORING CENTER

WHEN THE SALESMAN ARRIVED, WE SHOWED HIM THE CARPET SAMPLE THAT WE WANTED. THE SAMPLE HAD A PATTERN IN IT, AND IT WOULD BE GOING UP OUR WINDING STAIRCASE. THE SALESMAN SAID WE HAD SELECTED A GREAT PATTERN. WE PULLED UP THE CARPETING AND THE TOOK DAY OFF OF WORK FOR THE INSTALLATION. THEY NEVER ARRIVED OR CALLED TO INFORM US THAT THEY WOULD NOT BE ARRIVING. INSTEAD, I CALLED. THE RESULT WAS THAT THEY CAME AT 6PM THAT NIGHT. THEY LAID THE CARPETING WITH AN UNPROFESSIONAL ATTITUDE, SCRAPING UP THE WOOD WORK IN THE PROCESS. THEY DID LATER SEND SOMEONE TO REPAIR THE WOODWORK, BUT THE REPAIR WAS COVERING THE SCRAPES WITH A WOOD CRAYON. THEY THEN GAVE US A HARD TIME ABOUT THE STAIRS AND LINING UP THE PATTERN. THEY EVEN TRIED TO TALK US INTO BUYING ANOTHER CARPET THAT WOULD BE LESS COMPLICATED TO INSTALL. THE RESULT WAS CROOKED CARPET.

VERY PLEASED WITH WORK. FIRST EXPERIENCE WAS WITH PAULA AT THE STORE WHERE SHE MADE SUGGESTIONS AS TO OUR CHOICES. CRAIG & DARRYLL DID INSTALLATION. WORKED 2 LONG DAYS WITH NO ONE AT HOME, NO PROBLEMS. VERY NEAT. SWEPT GARAGE WHEN DONE. GREAT ATTENTION TO DETAIL. THE OWNER WAS VERY THOROUGH WITH HIS ESTIMATE (WHAT WAS INCLUDED, WORK TO BE DONE, COST, ETC). THE INSTALLATION TEAM RETURNED FOR MINOR "TWEAKING" WITHIN 3 DAYS.