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GUARANTEE CARPET CLEANING

Carpet Cleaning, Upholstery Cleaning, Apartments,

About us

Guarantee Carpet Cleaning has been in business for 30+ years and has an A+ rating by the Better Business Bureau. We clean residential, commercial and apartment flooring. We have polite, experienced and honest employees that have respect for your property and your belongings. Our goal is to provide an exceptional service at a fair price.

Business highlights

42 years of trusted experience
Emergency Services Offered

Services we offer

Our services include but are not limited to: carpet cleaning, upholstery cleaning, water extraction, VCT tile strip & wax, ceramic & grout tile cleaning, etc. If you have a specific cleaning need please call for quote, we may clean it without advertising that specific need.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-5 of 5 reviews

Loretta M.
08/2013
5.0
carpet cleaners
  + -1 more
They were punctual, got the job done efficiently, and my carpet was much cleaner when they were finished. I have hired them several times, and would definitely hire them again!
Description of Work: Cleaned family room carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sarah R.
05/2013
1.0
carpet cleaners
  + -1 more
The night before they were to come and clean our carpets a friend asked what company I had hired. I told the friend and she informed me that this was the same family (Thompson's) that had launched the assault against the non-discrimination ordinances in Bowling Green. They wanted the "right" to discriminate against LGBT people (and others), including the right to kick those people out of their rental properties and the "right" to discriminate in employment. Ridiculous. Anyways, I called them and a guy answered. I explained that I just found out that they were against the non-discrimination ordinances and that we were a same-s** household; therefore, I didn't want them in our house. He said, "okay." And I cancelled. He didn't disagree. I'm glad I didn't end up paying them the $200.
Description of Work: I had hired them to clean 4 rooms. They did not provide the service, however, because I cancelled before they're arrival.
Rating CategoryRating out of 5
$200

Response from GUARANTEE CARPET CLEANING
Dear (deleted member name), Thank you for your comments and concerns. We have a strong Judeo-Christian company that provides excellent service and we value ALL our clients regardless of their beliefs and sexual behavior. We had many problems with the “non-discrimination” ordinances, one of which allowed transgender rights in all public settings, including public bathrooms/showers/changing rooms, etc. This ordinance was not about discrimination, it was about same sex marriage and due to our faith & values we don't believe this lifestyle is what God has hoped for your life or the life of your partner. As for our rentals, we have never evicted anyone based on who they have sex with. It’s not a question on our application and all our tenants have leases. I hope in the future you will actually use our service before giving us a rating. Thanks & God bless you. Gary

christine R.
01/2013
5.0
upholstery cleaning
  + -1 more
Scheduling was easy. They arrived on time and worked efficiently. The job was beautifully completed. They were very courteous.
Description of Work: They did a beautiful job cleaning four upholstered chairs and two ottomans. Scheduling was easy, and they arrived when expected. They were courteous and professional. I would definitely hire them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from GUARANTEE CARPET CLEANING
Thank you for the great review! We appreciate the business. Gary

Ethel M.
11/2012
5.0
carpet cleaners
  + -1 more
I noticed that the Guarantee Carpet company trucks frequented our neighborhood quite often so decided to try their services. I gave them the measurements over the phone and they gave me an estimate. They were prompt in responding to my request for their services. The gentlemen who came were friendly, respectful and hard workers. My carpets looked beautiful when they finished. Drying time was minimal. I have used many companies over the years and this is by far the best.
Description of Work: Living room 17x15; dining room 13x13;steps were cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from GUARANTEE CARPET CLEANING
Thank you for the great review! We appreciate the business. Gary

Carole R.
10/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The carpeting was very clean, some very old stains were removed. The hand me down sofa turned out amazing! The cleaning of the couch and recliner gave them another 5 years of life.
Description of Work: Kitchen and living room and dining room carpets were cleaned and stain proofed. Also a couch, recliner and an old hand me down sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from GUARANTEE CARPET CLEANING
Thanks Member for the great review! We appreciate the business. Gary

    Contact information

    559 SAND RIDGE RD, Bowling Green, OH 43402

    http://www.guaranteecarpetcleaningllc.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 4:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Apartments,
    Oriental Rug Cleaning,
    Biohazard Remediation,
    Floor Cleaning and Waxing,
    Water & Smoke Damage,
    House Cleaning

    FAQ

    GUARANTEE CARPET CLEANING is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 10:00 AM - 4:00 PM

    GUARANTEE CARPET CLEANING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, GUARANTEE CARPET CLEANING does not offer free project estimates.
    No, GUARANTEE CARPET CLEANING does not offer eco-friendly accreditations.
    No, GUARANTEE CARPET CLEANING does not offer a senior discount.
    Yes, GUARANTEE CARPET CLEANING offers emergency services.
    No, GUARANTEE CARPET CLEANING does not offer warranties.
    GUARANTEE CARPET CLEANING offers the following services: Our services include but are not limited to: carpet cleaning, upholstery cleaning, water extraction, VCT tile strip & wax, ceramic & grout tile cleaning, etc. If you have a specific cleaning need please call for quote, we may clean it without advertising that specific need.

    Contact information

    559 SAND RIDGE RD, Bowling Green, OH 43402

    http://www.guaranteecarpetcleaningllc.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 4:00 PM