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Cyber Express

3.0(
1
)

Computer Repair, Computer Sales, Computer Training

About us

Cyber Express is a computer services company located in Boardman, Ohio. We specialize in repairs, be it hardware problems, virus/spyware removal, Windows problems, or creating and troubleshooting small networks. We also sell new computers! We also work on Apple products.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Apple repairs Windows repairs Virus Removal Hardware and software repairs Business and Residential Computer repairs and networking. Managed services Fixed Rate IT You name it we have worked on it or know someone who has.

Amenities

Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

3.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Write a review
Showing 1-1 of 1 reviews
KAREN C.
09/2013
3.0
computer repair
  + -1 more
They were pleasant at first and they said they would clean out the computer. I trusted them and when I went back to pick up the computer they installed 3-4 programs to clean up the computer on a weekly basis. I told them I didn't want to do it and when I did do it, it took 8 hours to run and then froze the computer once again. We had to take the tower back and their attitudes changed and they frightened me about the work I had done previously. When I went to pick it up I purchased Web Root on my own and they installed that for me and didn't charge me.
Description of Work: I hired them to fix my computer that the other couldn't do.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$159
Response from Cyber Express
After Reviewing our records we have found that estimate number 14979 dated 11-23-2012 was for a free diagnostic. As the customer stated above "I hired them to fix my computer that the other couldn't do". As our estimate shows the computer runs slow and freezes up. Cyber Express ran no less than 20 different tools to fix her computer. At that time we had the policy to leave 3 programs in a folder on the desktop in a folder called spyware utilities that WE RECOMMEND THESE PROGRAMS BE UPDATED AND RUN ONCE EACH WEEK. MAKE SURE YOU KEEP YOUR VIRUS PROGRAM UP TO DATE. Current management has changed many policies that were in place from back then and We at Cyber Express would be glad to give her PC another free diagnostic if she would like. Sincerely, Dave Cyber Express. 330-629-6922 http://www.cyberexpress.biz

    Contact information

    6128 Market St., Boardman, OH 44512

    www.cyberexpress.biz

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Computer Repair,
    Computer Sales,
    Computer Training

    FAQ

    Cyber Express is currently rated 3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: Closed

    Cyber Express accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, Cyber Express does not offer free project estimates.
    No, Cyber Express does not offer eco-friendly accreditations.
    No, Cyber Express does not offer a senior discount.
    Yes, Cyber Express offers emergency services.
    Yes, Cyber Express offers warranties.
    Cyber Express offers the following services: Apple repairs Windows repairs Virus Removal Hardware and software repairs Business and Residential Computer repairs and networking. Managed services Fixed Rate IT You name it we have worked on it or know someone who has.

    Contact information

    6128 Market St., Boardman, OH 44512

    www.cyberexpress.biz

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    Closed