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M & R Plumbing & Heating Inc

Heating and Air Conditioning, Plumbing, Wells and Pumps,

About us

Additional contact name - Jeffery Kleman.

Services we offer

Residential, commercial and industrial repair, replacement and installation of heating & air conditioning system, plumbing, drain cleaning, sump pumps, sewer & water line, faucet, humidifiers, thermostats, garbage disposals, grease traps and valve, furnaces, heat pumps, geothermal, propane gas, oil, air filtration, water heaters & softeners.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.611 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
27%
3
9%
2
9%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.6
responsiveness
4.3
punctuality
4.7
Showing 1-11 of 11 reviews

Mike C.
05/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Estimate for install of HVAC system and central air conditioning. Not the most responsive when called and had to call back to get appointment after several days without response. Punctual when appointment was finally set. Did a thorough inspection and detailed estimate.

Rating CategoryRating out of 5
quality
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Joe S.
10/2014
4.0
plumbing, wells
  + 0 more
The service was good. It is a family business. I have gotten my chemicals from them in the past. We had to upgrade the system because we were not happy with the pressure. They made some suggestions on how to make improvements. I now have great water pressure! The only thing I was disappointed on was the contact tank; it didn't help me to accomplish what I expected, which was to reduce the cost of chemicals. One guy and the salesman came out and worked on this and it took about a day. I liked the family owned business because I was dealing with the owner and it is a small company. There was a mistake on the bill, which I pointed out and it was corrected immediately. I have dealt with another company that has sent out inexperienced guys that I won't use again.
Description of Work: They did a changeover for sulfur in the water. They put in a bigger tank and a filter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$2,400

Diann B.
06/2014
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5

Neil P.
02/2014
3.0
wells
  + -1 more
Can't rate how good of a plumbing/heating/air conditioning company this place is. But a little more enthusiasm/professionalism would have been nice. Or they could have just told me " we don't do" deep-well pumps. That would have been fine. But this was a problem that needed immediate attention, in my view, before the next malfunction. If/when my pump goes completely out the "next time", I don't want to be getting ready to take a shower before work- or not be able to use the toilet- because I have no water to do so.
Description of Work: Its not what the provider did it is what he didn't do. I had my (well) water pump breaker kick off for two days in a row. Of course, without my pump I have no water supply to my house. So, I called their office to see if someone would simply "check out" my breaker/water pump problem. The man said that he couldn't tell what was going wrong unless it was presently not working. When I asked him if he would be able to drop whatever he was doing the next time this happens at my house, he told me that he would "try" to get come over as soon as he could. at that point.

Rating CategoryRating out of 5
professionalism
2.0


Mike H.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Had them come out to do an estimate for a job to remove an old chimney and reroute the flue for the hot water tank. Was given a date which was 30 days out but I explained that I had a leak. He was out four days later to do the work. Only took a day to complete and was done to my satisfaction. While up in the attic, he found another problem that was fixed free of charge. Will use them again in the future.
Description of Work: Took my old brick chimney out and rerouted the flue for the hot water tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Laura C.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were very professional. They replaced faucets and fixed leaks in a number of sinks and toilets. I would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Traci R.
01/2013
5.0
appliance repair, heating & air conditioning/hvac, water heater repair, water softeners, wells
  + 3 more
unknown
Description of Work: Our basement well pipe broke and flooded our basement. The cleaned out our basement replaced our furnace, water heater, water softner, well pump, refrigerator and freezer. They were very promp and took care of all our needs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

David R.
08/2012
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
The plumber that came seemed to know what he was doing, but there were a couple of things that bothered me. Duct tape was used on painted walls to indicate that a shower shouldn't be used. The adhesive on the tape left residue on the walls. A hand towel was also used as a rag. When reported to the owner, it was immediately dealt with.
Description of Work: We had leaky drains that were flooding our crawl space. A plumber was dispatched the following day to investigate the cause of the flood when he discovered the drain problem. He also discovered pipes in the walls that had deteriorated to the point that the walls were getting wet on the inside and causing a mold problem in the walls and the floor in our bedroom. We still have a drain in one bathroom that hasn't been reconnected and are also waiting for information about a new shower door and what it will take to fix the drain in the shower. We are still waiting on a final invoice, so the total isn't really known at this point. They may have not yet sent an invoice due to the fact that there are some tasks that are still waiting completion. These are good people that do a good job. However, perhaps since we live 30 minutes away from their office, it's sometimes difficult to get things completed or to get complete information. I like working with them, but sometimes have to make multiple phone calls to get a situation resolved.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$500

Mary K.
06/2012
5.0
plumbing, appliance repair
  + 0 more
Prompt friendly and ordered part for my dryer.. excellent service.
Description of Work: They came and diagnosed my dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Mary K.
05/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
all was excellent
Description of Work: we have had them do work and give estiments over the years and we have always been very pleased with the sevice and products, and will continue to call on M&R for service and products!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry D.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
it was a huge job, they were professional, courteous and respectful I really appreciated the crew they sent.
Description of Work: Installed new Heating and Air

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    131 Cherry St, Bluffton, OH 45817

    www.mrplumbingheating.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing,
    Wells and Pumps,
    Appliance Repair,
    Water Filtration and Softening,
    Water Heaters,
    Drain Cleaning,
    Sewer Cleaning,
    Drain Pipe Installation

    FAQ

    M & R Plumbing & Heating Inc is currently rated 4.6 overall out of 5.

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    M & R Plumbing & Heating Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, M & R Plumbing & Heating Inc offers free project estimates.
    No, M & R Plumbing & Heating Inc does not offer eco-friendly accreditations.
    No, M & R Plumbing & Heating Inc does not offer a senior discount.
    No, M & R Plumbing & Heating Inc does not offer emergency services.
    No, M & R Plumbing & Heating Inc does not offer warranties.
    M & R Plumbing & Heating Inc offers the following services: Residential, commercial and industrial repair, replacement and installation of heating & air conditioning system, plumbing, drain cleaning, sump pumps, sewer & water line, faucet, humidifiers, thermostats, garbage disposals, grease traps and valve, furnaces, heat pumps, geothermal, propane gas, oil, air filtration, water heaters & softeners.

    Contact information

    131 Cherry St, Bluffton, OH 45817

    www.mrplumbingheating.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM