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Emergency Services Offered
Services we offer
Amenities
Free Estimates
YesEmergency Services
YesAccepted payment methods
Reviews
4.418 Reviews
Showing 1-18 of 18 reviews
Jeaneen M.
05/2014
roofing
+ -1 moreThe reason I felt compelled to leave this review nearly 5 years after the new roof was installed was their follow-up service. About 2 years after the roof was installed, we noticed a water spot on the ceiling of our 2nd floor. We called the company, and they sent someone out to fix it immediately. After a very rainy spring, I noticed the leak was back. I called them, and they had someone out here the very same day to look at it. The representative went up on the roof and looked at it, in the rain, explained they had been having some "failure rates" with a part that went around the vent, and scheduled an appointment to have the piece replaced. While it is always preferable to have no issues with an installation like this, the responsiveness of a company when issues do arise is what sets apart a company from their competitors. I would not hesitate to use them again.
Description of Work: Installed a new roof following a windstorm.
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Yes, I recommend this pro
$5,000
Frederick W.
10/2012
roofing
+ -1 moreOmar Gomez, Contract Roofing & Siding, met our Grange Insurance agent on 9/21, it was determined we had hail damage, Omar provided me with an estimate and samples of shingles. A few days later Omar came back out to pick up his deposit and to schedule work. His firm had recently replaced 3 other roofs on our street (all owners were very pleased with the work performed). Work started on Oct 1st and due to rain they skipped a day and finished the job on Oct 3rd. This team was very efficient. They had half the roof torn off and re-shingled on the first day, so when it rained, we didn't have any leaks. Clean up was immaculate. They walked around with a metal detector and got 99% of the trash. I cut the grass the next day and found only a handful of hidden plastic washers and maybe 3 nails from the job. My only negative comment is from the small rust spots left on the driveway due to the dumpster being left overnight two days in the rain. I think they will come out with a power washing. Omar came back two days later to inspect the work with us and to pick up the final payment. He reitterated that if we find any more nails he will have his men come back and re-sweep the grounds. We selected this roofer after watching his team install three other roofs on our street. His team normally got the job done in 2 days, they used quality products. and they left the job site very clean.
Description of Work: Full tear off and replacement of roof, flashing & vents w/ Owens Corning 30 yr Dimensional shingles
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Yes, I recommend this pro
$500
Carol H.
07/2012
roofing
+ -1 moreThe actual putting on of the roof was pretty amazing. They were pretty helpful in terms of the financing and the pricing was pretty good. The organization left a lot to be desired. Yes, I would actually use them again in the future if I needed to.
Description of Work: I used Contract Roofing & Siding for roofing services. They put on a new roof.
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Yes, I recommend this pro
$8,000
Laura M.
03/2012
roofing
+ -1 moreWorst experience with any company ever in my life. Benita claimed to be the owner and was the most unprofessional person I have ever spoken with in my life. I would rather live in a house without a roof than ever deal with them again.
Description of Work: This company installed our roof about 2 years ago. We noticed there was leaking, and since we were still under contract, we called them. They told us that most likely they would need to replace the flashing. Instead of doing this the first time, they sent guys out on 3 separate occasions to do quick fixes. During the 3rd attempt, I walked into the garage to find one of the men helping himself to our ladder without even asking first. After the 3rd attempt, we literally had water running through our walls from the roof, through our first floor and into the basement. The walls were mushy to the touch and we had to put buckets in the basement to catch it. Since it took 3 months and 3 failed attempts (including a period of 6 weeks with 0 returned phone calls), we chose not to wait any longer and hired a different company. They fixed the flashing and we have not had any issues since (even after several big rains). After the new company did a fanstastic job, I called Contract Roofing to try to get them to pay the bill, since they admitted this was the repair that should have been done initially. I spoke with Benita Garza, who immediately started yelling at me. I told her I suspected the last men she sent were unlicensed because professionals would not help themselves to the owners' belongings without permission, and ideally, professionals bring their own equipment. She accused me of being prejudice and admitted that one of the previous men she sent was not licensed, but accused me of not suspecting him because he was "white." I did not suspect him because he did not use my belongings. She said she asked him if he used our ladder without permission, and he denied it. I of source challenged this with, why would he admit it? and have you ever heard of "the customer is always right"? She yelled and said, "NO, my sales guys are ALWAYS right!" I asked her to spell her last name, which is when for no apparent reason at all she added, "and I'm filthy rich too." This just made me laugh. Since clearly I was not making progress and will never convince them to pay the bill, I just thought it was my duty as a citizen to warn others to NEVER USE THIS COMPANY.
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Response from n/a
Jim G.
12/2011
roofing
+ -1 moreI had contacted several of the big companies but they were all behind due to the amount of damage. A neighbor had used Contract Roofing and I checked the BBB and they had a good rating, so I decided to try them even though I had never heard of them. The work went well and their bid was under the insurance estimate. The sales staff was friendly and took their time explaining the work they would do. (Just be prepared for a long sales pitch!) I was having trouble deciding on a color for the shingles and they actually drove me around the neighborhood showing me houses that had roofs similar to the colors I was choosing from! They did a nice job with the roof and so far I am happy with it and happy with the color they recommended since it was something different than the conventional grey roof. The only negative I have is that I asked them twice for an estimate for replacing the gutters and they never showed up. I finally had somebody else do the gutters. I think part of the problem is that they were just overwhelmed with work due to the storm damage.
Description of Work: I had a roof replaced due to hail damage.
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Yes, I recommend this pro
$9,000
Richard S.
09/2010
roofing
+ -1 moreIt is the worst company I have ever dealt with in my entire life. My experience with them was a nightmare from beginning to end. I spent over $8000 on the job. They didn?t follow the contract. They put on the wrong vent. I pointed it out to them that they weren?t using the right contract. My roof started leaking and I ended up having lot of other issues. They didn?t put flashing around skylight. So, there was water in my patio room. They flooded my house. They didn?t clean up. My yard was a mess with all the debris from the shingle wrapping. When I told him to clean up, he told me that it didn?t matter because it was on the outside of the house. There was nobody on site who spoke English. They were Hispanic. One man, who could speak English, left his phone number, but there wasn?t a message when I called his phone. All I got was music. I thought it was malfunctioning. I told them before they started that they should have a building permit. Also I hadn?t given the final selection of color for my roof. So, on a weekend, they showed up with all the material, even before I had selected the color. They didn?t have a building permit. They started the job before they were even supposed to. On Monday, nobody told me that they would be coming out. I saw them tearing off my roof without a building permit. They damaged my patterned concrete. It was a total nightmare. I have never dealt with people like them. The owner was really mean and rude. I will never use this company again in the future.
Description of Work: I used Contract Roofing & Siding. They put a roof on my house, a year ago.
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$8,000
Response from n/a
DOROTHY K.
08/2010
roofing, skylights
+ 0 moreOverall, they did a good job for a good price.
Description of Work: After much storm damage, company removed multiple old roofs and put on a new, better quality roof. They followed all requests for vents, etc. and installed skylights where there had been none.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Jacquelyn S.
07/2010
roofing
+ -1 moreA very positive experience.
Description of Work: I sustained roof damage from recent storms. Their sales agent worked very closely with my insurance company to help get my roof replaced. I was kept informed at all times of the entire process. The workers came promptly when promised and finished the job in one day. Clean up was a dream! I have had my roof replaced at another home that I owned and I found nails and debris in the yard all summer long. That was not the case with this company.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$8,400
Sally L.
06/2010
roofing
+ -1 moreThey came out, gave an estimate, we called insurance company, and waited for paperwork. Insurance was agreeable with their estimate, and roof was replaced. Was found they needed more materials than was budgeted for, Contract Roofing went back to our insurance company, they signed off on additional charges. Did a very nice job, very clean and professional. I would highly recommend them and would definitely use them again.
Description of Work: Roof replacement due to storm damage
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$5,100
Aaron M.
09/2009
roofing
+ -1 moreThey cleaned up well and they were very efficient. They were on time and they were very professional. They moved everything on their own and put it right back after they were done.
Description of Work: They put a new roof on.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$9,000
Philip R.
09/2009
roofing
+ -1 moreGetting the roof on was excellent. They did great, fast work and delivered as promised. Todd McDonald was exceptionally helpful in dealing with our insurance company.
Description of Work: Tore off old roof, put on a new one with dimensional shingles. Added roof vent.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$7,200
ARTHUR A.
07/2008
roofing, siding
+ 0 moreThe gentleman who worked for the company took me to two different sites they had worked on. They did the roof all by hammer and by hand, and they did a beautiful job! They also did a lot of little extras for higher quality to make the work last longer.
Description of Work: They put a new roof on my home, and they did my concrete panel siding.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
David R.
07/2008
roofing
+ -1 moreThey worked very well and came on time and got the work done fast and cleaned up there mess very well. We were glad it was quick and easy. I would recommend them.
Description of Work: They came and took off the old shingles and replaced a spot that had bad wood. And they replaced our gutters.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$4,500
ROBIN S.
03/2007
roofing
+ -1 moreIsrael and Brent were helpful in keeping us informed every step of the way and responding to our concerns promptly. The roof looks absolutely beautiful!
Description of Work: Contract removed our existing layers of roof (slate and asphalt) and replaced with shingles mimicking the original slate design on our 160 year old Victorian. They installed copper ridge in the valleys and repaired and restored our porch roofs and bays.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$16,300
SARA P.
10/2005
roofing
+ -1 moreI FIRST CALLED, AND LEFT A MESSAGE EXPLAINING THE PROBLEM. A REP CALLED ME BACK, AND SCHEDULED TO COME OUT LATER IN THE WEEK. THEY NEVER SHOWED UP, AND WHEN I LEFT ANOTHER MESSAGE, THEY NEVER RETURNED MY CALL.
Description of Work: CALLED FOR AN ESTIMATE TO FIX A LEAK IN OUT ROOF.
| Rating Category | Rating out of 5 |
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GREGORY K.
12/2003
gutter repair, roofing
+ 0 moreunknown
Description of Work: INSTALL NEW SHINGLES ON GARAGE ROOF, REMOVE THREE LAYERS OF SHINGLES, INSTALL NEW GUTTERS.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$2,700
JOHN H.
11/2002
roofing
+ -1 moreIN AUGUST 2002 OUR HOME INSURANCE COMPANY JUDGED THAT UOR ROOF HAD BEEN DAMAGED BY HAILAND INDIRECTLY HELPED US TO MAKE ARRANGEMENTS TO HAVE THE ROOF REPLACED BY CONTRACT ROOFING AND SIDING. WITHIN TWO WEEKS A CREW APPEARED TO DO THE JOB. RE- ROOFED TWO STORY HOME AND THREE CAR GARAGE AND REPLACED IT, TOGETHER WITH THE NECESSARY ICE AND WATER SHIELDS AND FLASHING, WITHIN 6 1/2 HOURS. THERE WERE 8 OR 9 MEN WHO WORKED TOGETHER AS A WELL PRACTICED, HIGHLY EFFICIENT ROOFING TEAM. THEY ALSO DID A GOOD JOB OF CLEANING UP.
Description of Work: COMPLETE TEAR OFF( TWO LAYERS) AND RE-ROOF.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$6,000
STAN AND NICOLE L.
10/2002
roofing
+ -1 moreVERY GOOD SERVICE AND HARD WORKERS. REPLACED WHOLE ROOF IN JUST OVER 1 DAY. DID GOOD JOB OF CLEANING UP. THE PERSON WE WORKED DIRECTLY WITH WAS VERY FRIENDLY AND TOOK CARE OF ALL OUR CONCERNS. HE EXPLAINED EVERYTHING WELL, AND ALWAYS FOLLOWED UP WITH ANYTHING THAT WAS NECESSARY. WOULD DEFINITELY RECOMMEND THEM OR USE THEM AGAIN.
Description of Work: REMOVE 2 OLD LAYERS AND INSTALL NEW ROOF. REPLACE VENTS AND ATTIC FAN.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$7,000
Contact information
unknown, Blue Ash, OH 45242
Service hours
Sunday:
ClosedMonday:
ClosedTuesday:
ClosedWednesday:
ClosedThursday:
ClosedFriday:
ClosedSaturday:
ClosedLicensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Skylights,
Siding,
Gutters,
Windows
FAQ
n/a is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: Closed
n/a accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, n/a offers free project estimates.
No, n/a does not offer eco-friendly accreditations.
No, n/a does not offer a senior discount.
Yes, n/a offers emergency services.
No, n/a does not offer warranties.
n/a offers the following services: n/a
Contact information
unknown, Blue Ash, OH 45242
Service hours
Sunday:
ClosedMonday:
ClosedTuesday:
ClosedWednesday:
ClosedThursday:
ClosedFriday:
ClosedSaturday:
Closed