Ohio Mulch

Not well! I called 3 times to get an estimate for mulching EARLY in the season. I have a substantial amount of landscaping. I was going to remove the old mulch myself and wanted a different kind of mulch. I originally called the Blacklick location but was transferred to their bulk location where I could get the mulch by the truckload. Each time I was told that someone would be out the beginning of the next week. Nobody ever showed up or called me, so I got an estimate from another landscape company and they are going to do it the beginning of May.

I went to the store in Grove City to confirm they could deliver mulch in the next few days before purchasing. I had an opening in my schedule and lined up help to complete the task, so it was imperative that the delivery could be made in the time frame. The gentleman on duty confirmed they could deliver, took payment, and details. After one day of waiting I called the next. The woman that answered could not locate the details of my purchase or delivery. After providing the receipt information she informed me that she would try to get the order out in the time frame I needed. After I had to make 2 more calls she acknowledged that it could not be done, as the driver had left early in the day, and no other stores could meet our time frame. I then cancelled the order, as I could not store 6 yards of mulch on my premises until I had another opening in my schedule. When I do have time to mulch again I will not be using Ohio mulch.

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I wasn't pleased because they brought a product that was different than what they advertised. I use this service because it's the most reasonable, but I am not happy with it. If you talk to different people at the company you always get a different answer.