INSTALLATION YEAR ROUND. SERVICING OVER 550 SUBDIVISIONS IN CENTRAL OHIO. FAMILY OWNED & OPERATED. NO SUBS. COST DETERMINED BY THE JOB. NO TRAVEL CHARGES.
Cedar Craft Products Inc is a family owned and operated company and has been in business for over 25 years! We take great pride in our work, and it shows in our products. We offer free estimates and design consultations; matching each client’s individual needs. Our professional team of experts provides high quality services and products. We install our products all year around and are excited to hear from you!
Business highlights
39 years of trusted experience
Services we offer
MAILBOXES. REPLACE MAILBOXES & POSTS. ADIRONDACK CHAIRS, LEG REST AND ACCENT TABLES
Upon inspection of the mailbox and post following its installation, my wife and I quickly noticed the mailbox was a different color than the post. I then called Cedar Craft and spoke with its owner (Maggie) to alert her to the issue. Following a couple calls with Maggie, once she reviewed a photo of the mailbox and post she assured me the unit would be replaced. One month later, I called Maggie to check on the status of the replacement mailbox. Maggie, who clearly had forgotten about the two previous discussions, told me there was no way for her to give me a date on when she would receive a shipment of cedar wood mailboxes with matching posts. I then sent Maggie a letter detailing our previous discussions, along with pictures of other cedar mailboxes and posts in my neighborhood that all matched in color. In the letter, I asked for Maggie to provide me with a week of date for which my mailbox and post would be replaced. I also gave Maggie the option of refunding me the amount of my purchase so that I could purchase a mailbox and post from another company. I asked for Maggie to acknowledge receipt of the letter and pictures. I also sent a text to Maggie's personal cell phone, she had given me to send a picture of the mailbox and post during an earlier call, to inform her of the email. In the text, I asked that she let me know that the email was received. Maggie failed to respond to both the text and the email. There has been no communication from Maggie or anyone else from Cedar Craft Products, Inc. at this point. This is extremely poor customer service from the very top of this family-owned business. My wife and I, in good faith, paid Cedar Craft Products, Inc. $319.44 for a product that didn't satisfy us as customers and the customer service provided by the owner after the installation has been less than professional. Please see the attached photos. The mailbox and post with 8156 were installed by Cedar Craft Products, Inc. The 8161 unit is an example of how all the other mailboxes and posts in my neighborhood look. I provided Maggie with several additional photos of mailboxes and posts (which matched in color) in my neighborhood for reference as well.
Description of Work: I purchased a cedar mailbox and post from Cedar Craft Products, Inc. and had it installed at my house.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$319.44
Matt M.
12/2017
5.0
mailbox repair
+ -1 more
Perfect. Fast, affordable, looks good, and good quality.
Description of Work: Replace mailbox and the wood post it was on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Daniel S.
04/2015
5.0
decks, fencing, mailbox repair
+ 1 more
unknown
Description of Work: Called about a new mailbox. It turned out they handled the mailboxes for the neighborhood (HOA). They installed the HOA approved mailbox quickly and were very easy to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from CEDAR CRAFT PRODUCTS INC
Thank you for your review and your purchase. We are very happy that we could help.
Wayne H.
03/2015
5.0
mailbox repair
+ -1 more
Experience went well and price was better than competitors. My only complaint is that they don't haul away the old mailbox, which was a pain to dispose of.
Description of Work: Installed new mail box to standards of our HOA.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Maureen C.
10/2014
5.0
mailbox repair
+ -1 more
Prompt and courteous service
Description of Work: Installed cedar mailbox
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Michael C.
06/2014
5.0
decks, fencing, mailbox repair
+ 1 more
unknown
Description of Work: Replace mailbox, pole. Dug new hole for new mailbox. Installed turnkey with new painted mailbox, mailbox numbers, pole, and complete installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Alicia T.
05/2014
5.0
mailbox repair
+ -1 more
I called company I set date for them to come out and they installed the mailbox they built. Looks good would have them install again if I needed another one.
Description of Work: made mailbox and put it in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Response from CEDAR CRAFT PRODUCTS INC
Thank you so much for the positive review. We strive to do ours best for every customer. It means a lot when the customer notices our hard. Thank you again for contacting us and allowing us to work for you. Sincerely, Maggie V. Cedar Craft Products, Inc.
John M.
01/2014
5.0
mailbox repair
+ -1 more
Fine people...arrived on time, neat, professional, high quality work and a fair price. Would definitely use them again
Description of Work: I had a hot tub removed and Cedar Craft repaired the flooring in the floor of the gazebo. Note that I approximated the date...it was late summer/fall 2013
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from CEDAR CRAFT PRODUCTS INC
Thank for the wonderful review and the change to work on your home. We take great pride on being able to help our customers. Again thank you and may you enjoy your exterior living area for many years to come. Sincerely, Maggie V. Cedar Craft Products, Inc.
WILLIAM S.
10/2013
5.0
mailbox repair
+ -1 more
While initially hesitant to spend over $200, when we looked at alternate mailboxes and posts, we weren't happy with what our options were. Plus, we'd have had to buy a post-hole digger, deal with concrete, etc. Ultimately decided to just go with what our neighbors already had. Post and box look attractive, match what we had previously, and the crew didn't leave a mess. Pleased with the result.
Description of Work: Installed a new mailbox post and box to replace damaged older one. Cedarcraft provided the mailboxes to our entire neighborhood when first built, and 99% of home still have the same post and box.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Scot H.
10/2013
5.0
mailbox repair
+ -1 more
I contacted Cedar Craft through Angies List. Ultimately I had to call them a few days later, but they had my info and were able to confirm the model of the mailbox post based upon the prior owner's purchase 12 years ago. I asked them to install as unfortunately, I don't have the time. They found a time that worked same week and came out and installed. They arranged for lines to be marked in advance of digging. We were not home at the time and the old post was left near the new install.
Description of Work: Replaced our mailbox post, refastended our mailbox to the new post.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$170
Steve B.
09/2013
5.0
mailbox repair
+ -1 more
He was great. I'm very happy with his service.
Description of Work: Install new mailbox and haul old one away.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from CEDAR CRAFT PRODUCTS INC
Thank you for the great review. We strive to always do our best for each customer. It is great to see that you were happy with our service. We hope you keep us in mind for any of your future needs or the needs of you family and friends. Have a nice day, Maggie Van Walsen Cedar Craft Products, Inc.
Rob F.
05/2013
5.0
mailbox repair
+ -1 more
Everything went great with Cedar Craft Products, Inc. I had some vandalism done. They tore my mailbox up and knocked the post over. Cedar Craft did a great job. I have no complaints whatsoever with them. They were very friendly. I went to their office and picked out the pole that I wanted. They are very accommodating, as far as showing the different varieties that they have. I wanted it stained the same color as the house and I went and purchased the stain and they stained it. They gave me the remainder of the stain back, for our future use. I would definitely use them again, for other projects.
Description of Work: They installed a new mail box for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from CEDAR CRAFT PRODUCTS INC
Thank you for the great review. We strive to always do our best for each customer. It is great to see that you were happy with our service. We hope you keep us in mind for any of your future needs or the needs of you family and friends. Have a nice day, Maggie Van Walsen Cedar Craft Products, Inc.
David B.
08/2012
5.0
mailbox repair
+ -1 more
I called Cedar Craft, explained what I needed and they came out promptly to see what was needed. They recommended replacing the two separate mailbox posts with one, and putting the two boxes on it. All of this was done while I was at work so I never came into contact with anyone, but I'm just going to assume everything went well. The finished product looks VERY sturdy, the mailboxes were stained the correct color, and best of all, the neighbor's mother paid for them!
Description of Work: A neighbor's mother backed over my mailbox and that of my neighbor across the street and Cedar Craft was recommended as the place to go to get new mailboxes that "conformed" with the community association.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from CEDAR CRAFT PRODUCTS INC
Thank you for the great review. We strive to always do our best for each customer. It is great to see that you were happy with our service. We hope you keep us in mind for any of your future needs or the needs of you family and friends. Have a nice day, Maggie Van Walsen Cedar Craft Products, Inc.
Jeannine K.
05/2012
5.0
mailbox repair
+ -1 more
I contacted Cedar Craft via email and had a return phone call the next day. I had already looked up the style that I wanted on their website and included that information in my email. Since I also told them I wanted it stained to match my house, they actually looked up a photo of my home on the auditor's website and told me what color I needed. It was the exact color we had used to do our house! I was quite impressed! I paid via credit card over the phone and we scheduled the replacement. They came out first thing in the morning and did exactly what I wanted! They were quick, quiet and very neat! This was one of the best experiences that I have ever had with a home improvement project!
Description of Work: We had our old mailbox (which by the way was purchased and installed by Cedar Craft 24 years ago) removed and then we had a new one installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Response from CEDAR CRAFT PRODUCTS INC
Thank you for the great review. We strive to always do our best for each customer. It is great to see that you were happy with our service. We hope you keep us in mind for any of your future needs or the needs of you family and friends. Have a nice day, Maggie Van Walsen Cedar Craft Products, Inc.
Jessica D.
01/2012
4.0
mailbox repair
+ -1 more
They replaced both my mailbox post and mailbox. They even removed and The quality of the products was good and was done when they said it would be. But when they put in the new post, it was only set in gravel. So a week after it was replaced, a contractor's truck backed into the mailbox post. Luckily the post and mailbox were not damaged, but because it was set in gravel and the ground was a little soft, it caused the whole post to lean at an angle even though the truck didn't hit it very fast or hard. Thankfully the contractor reset it for me and set it in concrete. Granted I didn't ask about the gravel vs concrete when I placed the order and they never asked me about, but next time I have a mailbox post replaced, I'll know to ask.
Description of Work: Replaced mailbox post and mailbox
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
JAMES J & RUDINE SIMS B.
10/2011
5.0
fencing
+ -1 more
I like the quality of their work, their design, their price and their professionalism. I have recommended them to other people.
Description of Work: We used Cedar Craft to do a fence for my neighbor and me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,958
TROY S.
08/2011
5.0
decks
+ -1 more
Overall the experience was positive. Very professional in providing the estimate. Price was competitive. We ended up going with another contractor based on building style, but have used Cedar Craft in the past.
Description of Work: Received estimate for a deck.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David B.
08/2011
5.0
mailbox repair
+ -1 more
It went flawlessly. I'd use again.
Description of Work: A neighbor mowed down my mailbox and the adjacent one for the house across the street with her car. Cedar Craft is the "neighborhood approved" mailbox installer, which is why I went with them. They recommended a double box with one post, which was about $310 installed (the neighbor paid, which is why I put $0 in the cost box). Cedar Craft was pretty speedy, stained the installation to match the house, and the mailboxes themselves seem to be of very high quality. I removed the old posts so as to not incur additional expenses. The new unit was installed when they said it would be, and all is right with the world.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JAMES J & RUDINE SIMS B.
01/2011
5.0
fencing
+ -1 more
My wife and I are very pleased with the new fence and three gates constructed by the company's staff on our properties. The fence is beautiful and was professionally installed. We are satisfied with the fence and gates, and so is the owner of the adjacent properties. Rick came promptly for the consultation and measurements, and sent designs and quotes- for what we initially had in mind and for a much better looking, cheaper designed that was chosen. Pat, Ryan and Jason did a superb job on the installation. They were very careful in their plans for how each post, upper rail, lower rail, vertical panel, and all other parts would be cuts and installed. Pat consulted with me before hand on the hardware, and later with me on some of the difficult and challenges parts of the job caused by the fall off of the land, prior poured concrete, etc. The team followed through on their plans. They also made a few changes or additions to the fence and one gate as requested. They kept our properties secure during the construction project. It was a delight to watch how efficiently the guys worked and a pleasure to talk and interact with them. I admired their application of experience, knowledge and talents. I enjoyed overhearing some of their banter and chatter about how best to do the work--even in the cold weather and snow.
Description of Work: Cedar Craft Products president came out, measured, provided designs, quotes, modified slightly the design. The staff removed an existing fence and gates, and installed new cedar fence,posts and five gates between my house and three adjoining properties owned by a neighbor. The company calculated the costs for me, and for my neighbor based on the shared and separate fence segments and gates. The cost for my portion was $2958.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,958
PAULA T.
08/2010
5.0
mailbox repair
+ -1 more
Very pleasant on the phone and willing to explain my options. They provided proof of liability insurance and workers comp and were willing to put in writing (via email) that they do not use sub-contractors. The unit was installed when promised. I didn't give a letter grade for quality, but I can say that the mailbox unit we replaced came from this same company and lasted 18 years---we hope to get that many years out of this one. I think I'd have prefered that the black mailbox letters be attached to the mailbox with screws with a black surface so that the numbers are removable when the mailbox is stained from time to time and so that they don't stand out against the numbers as the grey metal nails do; I'll try touching them up with a bit of paint as the company suggested (I appreciate that I may be one of the few people in the world who would even notice this detail---didn't bother my spouse at all :) ). Overall a good experience with this company...
Description of Work: They removed our old mailbox and post (portion of the post that was underground was significantly rotted after 18 years of use and we didn't want it to fail in the winter months) and replaced with a new Duffy style mailbox. We paid a little extra to have the mailbox stained to coordinate with our home rather than have it stained their standard color (the company sent samples of the colors actually applied to small cedar samples for reference). They also attached plastic house numbers to the mailbox unit (one reason they use plastic rather than metal numbers is that the plastic numbers are made in the USA).
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
JIM D.
06/2010
5.0
decks, deck cleaning
+ 0 more
Cedar Craft built our fairly large deck in 1999. We have been very pleased with how well it has held up. A few boards had shown some evidence of rotting. These were mainly below areas with hanging plants that get moisture daily. Price quoted before job started was the final price. Work was done in a very professional manner.
Description of Work: Replaced boards on deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
George K.
09/2009
5.0
decks, fencing
+ 0 more
Pat was very puntucal in coming to look at the area where we wanted to add the fence and arbor. He was helpful in answering questions and giving suggestions. He spent a lot of time helping to locate our property lines to make sure we didn't build on the neighbor's property. A quote was available the next day. We asked for some revsions and received a revised quote in a timely fashion. Although the quote was good (approx. $2500) we decided that we didn't want the maintenance issue of wood and decided to go with vinyl plastic for the fence and aluminum for the arbor.
Description of Work: Cedar Craft gave us a quote on the installation of a fence and arbor to go in the back corner of our lot. The fence and arbor were mainly to provide a screen between us and our neighbor.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
DON AND MARY JEAN M.
07/2008
1.0
decks
+ -1 more
Jason came out to the my home and took some measurements. He showed me photographs of prior jobs that Cedar Craft had completed. We discussed several options and Jason said he would have some preliminary sketches and a proposals ready by the end of the week. The end of the week came and went without any proposal. I contacted Jason and asked him why I hadn't heard from him on our project. He stuttered around and never really gave me an explanation other than he forgot. I told him I was still interested in having his company build the pergola and he assured me that he would come up with a plan and a proposal. Well it has been two months since our first appointment and I still have not been contacted. I wouldn't waste my time with this company based on my experience, I consider myself lucky not to have signed a contract with Cedar Craft.
Description of Work: I contacted Jason Van Walsen at Cedar Craft to build a pergola over my deck.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$18,000
JON B.
05/2008
5.0
decks
+ -1 more
We love the pergola and trellis. The workmanship was outstanding. They installed the pergola in one day and put the trellis up the next day. Cedar Craft did an outstanding job. Pergolas are expensive, but Cedar Crafts estimate was about 35% less than one other place we received a quote from. We also looked at vinyl coated pergolas with smaller columns. The vinyl pergola may be about $1,000 to $1,500 less but not nearly as nice. This unit is very substantial. We are very pleased.
Description of Work: Cedar Craft built and installed a custom pergola and cedar trellis on a new patio that we were installing. We met them at the Columbus Garden Show and discussed a pergola that we have seen. We sent them a picture and they designed a duplicate and gave us a price. The pergola has a natural cedar top with large, round fiberglass/concrete columns. The columns are 12" with 6 x 6 cedar supports inside the columns. The custom trellis is all cedar and is approx. 14' x 6 1/2 with 6 x 6 supports. The pergola is 17' x 14'. We accepted the proposal. They built and installed the pergola and trellis once our landscaper was prepared for it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
SYLVIA M.
11/2006
5.0
mailbox repair
+ -1 more
A very positive experience. They even removed the hook on the side that is used by the plastic bag people and placed it on the new mailbox. Use them!
Description of Work: Removal of old mailbox and installation of a new mailbox.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Mailbox Repair,
Decks and Porches,
Fencing,
Deck Maintenance
FAQ
CEDAR CRAFT PRODUCTS INC is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:30 AM
Tuesday: 8:00 AM - 4:30 AM
Wednesday: 8:00 AM - 4:30 AM
Thursday: 8:00 AM - 4:30 AM
Friday: 8:00 AM - 4:30 AM
Saturday: Closed
CEDAR CRAFT PRODUCTS INC accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, CEDAR CRAFT PRODUCTS INC offers free project estimates.
No, CEDAR CRAFT PRODUCTS INC does not offer eco-friendly accreditations.
No, CEDAR CRAFT PRODUCTS INC does not offer a senior discount.
No, CEDAR CRAFT PRODUCTS INC does not offer emergency services.
Yes, CEDAR CRAFT PRODUCTS INC offers warranties.
CEDAR CRAFT PRODUCTS INC offers the following services: MAILBOXES. REPLACE MAILBOXES & POSTS. ADIRONDACK CHAIRS, LEG REST AND ACCENT TABLES
Brick and Concrete porches Decks, Fences & Arbors
Contact information
776 REYNOLDSBURG-NEW ALBANY RD PO BOX 9, Blacklick, OH 43004