That Guy Heating & Cooling

Absolutely wonderful! Had to have both the Furnace and AC replaced and they worked me in so I wouldn't be without AC over a long HOT weekend. The owner and employees are HONEST and top-notch. Highly Recommend.

They responded the day our unit stopped working and was able to fix it the same day. John was the technician. He was friendly and professional. I had capacitor replaced and R22 added. I would highly recommend them!

They showed up when they said they would.they quickly found and fixed the problem.

It went very well. Very professional, knowledgeable and respectful. This was true of the whole crew, Jason, Michael and John. I highly recommend .

They were 110% better than expected compared to other companies we have dealt with in the past! Do NOT hesitate to call That Guy!! Went above and beyond to help us. Most honest company out there!!! Good, good people.

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Found the problem in no time.

My heat was not working properly. I live an hour away from their company and they came the very next day. It was a very odd problem with this furnace. He took time to figure it out. He fixed it and my heat works perfectly now

Jason was very professional and completed the job on time . Everything was cleaned up when he left. He does quality work and the cost was very reasonable. Do yourself a favor and call That Guy for a your HVAC needs.

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We had a maintenance contract with Willis so we called them when our AC stopped cooling the house. They came out and said that our Fan motor was frozen up on the AC unit outside the house and quoted us around $1100 after our "discount" but told me that they couldn't guarantee that the unit would work because the compressor may be bad too. I decided to get a quote on a new unit. They had a guy come out and quote me $4400 for a 13 Seer 3 ton AC unit and I sent him away. Then I got a quote online from Recker and Boeger who put in our last one for about $2700. This time the quote was $3240. Still not happy I checked out Angies List and called That Guy Heating and Cooling because I like to use a local family owned company. Jason told me that they could replace the motor for $425 and if it didn't work he would give me my money back. Mike came out shortly after that and actually got the old motor working just by manually spinning the fan. The bearings were frozen. He said he could just grease it up and see how that worked but since the unit is 10 years old, I decided to replace the motor. Thank God for these guys! My house is now cooling down rapidly. Mike also suggested that I leave the fan setting on the thermostat at "on" instead of "auto" as it can help keep the upstairs cooler. I will use That Guy again!

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They arrived on time and explained what would be taking place, they was very professional and even helped me move a stove " the one gentalman worked out" when the job was done any was was cleaned up and a final inspection was made to insure everyone was satisfied. I would recommend these guys to anyone.

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Could not have gone better. Extremely professional

Amazing service! The tech arrived the day after I called and was on time and was obviously educated in furnace repair. We have found a reliable, reasonable priced company to call when we have any need of their expertise. Thank you, That Guy, for your excellent service!

They were awesome. We have used them again after that. The first time he didn’t charge anything more than the Big Deal and did the inspection that we needed done. So we were very satisfied and called him back again. He did another unit for us. So we have used him a few times already. He gave a return customer discount of $40.

I purchased a big deal for this service. They are awesome and we have used them several times. In the past he also worked on a furnace in one of our units and did other maintenance.

I highly recommend That Guy Heating & Cooling for your ac/heating needs. Our thermostat had gone blank and we could not run the ac with it not working. I called Friday morning and by noon, Mike was at our house. Turns out the issue was more complicated than we orignally thought. Mike spent several hours at our house, he worked with Bryant's support folks, and he went to buy a thermostat that they did not have in their stock. He gave us a price for the equipment and we checked online and the price was right on, no upcharges from That Guy. He showed us the wiring problem and explained why it needed to be changed. Mike was good at giving us the details up front so that we knew what was going on along the way. Needless to say, after 5+ hours, I was dreading seeing the bill. When he gave it to me, I was shocked and thought for sure he had calculated it incorrectly. They only charged us $50 for his time. After dealing with the a couple of the bigger, well-known companies in town, who charge just to come to your house and then charge per hour (I have been billed up to $100 an hour for labor), I was amazed at the prices That Guy charged. It was a pleasure to find a company and technician who was dedicated to doing a good job, professional, friendly and who didn't gouge their customers. I will use That Guy Heating & Cooling for any hvac problems we have in the future.

Repaired a leak in the AC unit and restored to working.

Very friendly, honest, and explained everything that was wrong with our AC unit. The technician came on time and found the problem right away. There was no trying to sell us a new unit or work that wasn't needed. He fixed what was broken and gave us a reasonable price for the time and work. Definitely will use in the future and bonus points for being a dog lover, we have several large dogs and he was very good with them all.

I have used Jason before, and he has done outstanding work. I didn't feel like he tried to charge me more for being a woman and having no idea what was wrong with my air conditioner. He worked with me, and was exceptionally polite. The first time my AC broke, he was super busy, so he told me that his dad might help him in order to get everything finished. His dad was at my house that night fixing my AC at 10 (motor needed to be replaced), so that I could sleep in my own bed and not at my parents. My AC wasn't working again last night. I texted Jason, and I know he'll be out at my house sometime today. I wold recommend Jason Ormes, and That Guy Heating and Cooling to anyone! He's politer, professional, and most of all, trustworthy!

The installation went really well. There were no problems and the work was completed in one day. Jason arrived on time, took a small lunch break, and explained everything to me in detail. He was very professional yet personable. Very easy to talk to and cleaned everything up. It was a great experience. I would highly recommend him. The person that helped him was really good also. Thank you both.