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GULLETT SANITATION SERVICES INC

Septic Systems, Sewer Cleaning

About us

We are a small town business that has been up and running for 45 plus years through generations. We provide many septic services in Clermont, Brown, and Hamilton county. We clean and service septic tanks, aeration systems, and mound systems. We also offer service contracts and inspections for all systems mentioned above.

Business highlights

58 years of trusted experience
Emergency Services Offered

Services we offer

We offer septic cleaning, aeration cleaning, dredging, dewatering, motor repair, motor exchange, septic inspections, new motors, riser installation, service contracts, riser repair, and mound system cleanings. We also offer Jet/Vac truck services that include: high pressure washing, sewer cleaning, and vacuuming of all types of wet material.

Services we don't offer

However, our company does not currently offer any kind of septic system installation.

Amenities

Warranties
Yes
Senior Discount

10.00

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.923 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.8
responsiveness
5.0
punctuality
4.9
Showing 1-23 of 23 reviews

Roger K.
11/2020
5.0
septic tank
  + -1 more
The Gullett serviceman arrived on time, was very polite, performed the work efficiently and thoroughly, and cleaned up after it was finished. I am very satisfied with the service and will use Gullett again if needed.
Description of Work: Routine cleanout of septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Peggy W.
12/2017
5.0
septic tank
  + -1 more
This company was so friendly from the person answering the phone to the guy that came out. He explained what he was doing and what needed to be done. I was very impressed by the whole process.
Description of Work: Septic tank cleaned out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James H.
09/2017
5.0
septic tank
  + -1 more
As expected
Description of Work: Septic tank pumped out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mike F.
05/2016
5.0
septic tank
  + -1 more
unknown
Description of Work: Gullet is an excellent company with exceptional customer service. They stand behind their work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GERALD I.
03/2015
5.0
septic tank
  + -1 more
unknown
Description of Work: Replaced Jet Aeration motor under warranty. Cost of service was for service call and shipping cost for replacement motor. On 1/29/15 Gullett replaced our old Jet Aeration motor at cost of $779.26 for service call and motor. This motor failed less than one month later and Gullett had to come out and replace it under warranty. Service was performed as expected with no issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116.6

JIM C.
08/2014
5.0
septic tank
  + -1 more
It turned out very good. They were very cooperative and did a good job. They worked hard and did exactly what they said they would. The price was competitive.
Description of Work: Gullett Sanitation Services Incorporated pumped out the septic tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro

John P.
06/2014
5.0
septic tank
  + -1 more
No problems.
Description of Work: Pumped cavetat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dan K.
03/2014
5.0
septic tank
  + -1 more
I called Dan Gullet and he advised initially that he couldn't do an inspection due to all the recent snow melt. He advised that Clermont county website has inspection records. this was helpful, however, I still wanted an inspection. inspection was done on time. Dan emailed me a report and then we talked over the phone for a little while as he explained the type of system it was and the periodic matainenece required and caution about having any equipment near the sand filter stack.
Description of Work: Inspection of septic system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Denice Z.
12/2013
1.0
septic tank
  + -1 more
I called to have someone give me an estimate for services i needed to have done. I left a message and no one bothered to return my call.
Description of Work: Nothing

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from GULLETT SANITATION SERVICES INC
We are so sorry that this has happened. Most of our company was on holiday vacation during this time. We did hire an answering service for our business, but in their defense, it was the first time they have helped us out. The gentleman told me that he accidently lost a few messages by pressing the wrong number keys on the machine. We would love to provide our services to you if you would like to give us a second chance. Once again, we sincerely apologize for any in convenience this may have caused you over the holiday season.

SHEILA R.
08/2013
5.0
septic tank
  + -1 more
I called on Thursday and they came out on Saturday to repair or replace the motor that the county inspector said was not working. I wasn't there when they came but they left an itemized receipt.
Description of Work: Repaired my aerobic system motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ryan L.
07/2013
5.0
septic tank
  + -1 more
Called for an appointment. The receptionist mentioned a $20 coupon I could use for my service, just needed to pull off internet website. They showed up on time and performed work as needed.
Description of Work: Pumped septic tank

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Kyle H.
06/2013
5.0
septic tank
  + -1 more
Just as other reviewers described, Gullett Sanitation was prompt, thorough, and fairly priced. The technician was honest about what did or did not need to be replaced, and he worked quickly. I would use them again and will recommend them to my neighbors, most of whom use Winelco. The Winelco technician I had fix a filter told me a new timer would cost over $500, which was more than twice what Gullett charged me.
Description of Work: New timer insert for septic system pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Mark S.
04/2013
5.0
septic tank
  + -1 more
We have never owned a home with a septic system until two years ago when we bought our home and we were given some misinformation on the condition and how to care for a septic system. We called Gullett after noticing that our drain line overflowing dark water. We called them on Thursday and they came on Saturday with no extra charge. Glen was very helpful, patient and knowledgable with me since I knew very little. He confirmed that my system had not been cleaned in many years but was structurally in great shape (thank goodness)! Since it had not been cleaned in so long it took him extra time to make sure the system was totally clean, He was at our house almost 2 hours (one to dig out lid and one to clean out system). There was no extra charge either. I would definitely recommend Gullett to anyone and will definitely use them in the future. Thanks Glen!!!
Description of Work: Dug up septic tank lid then checked and cleaned out our septic system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

RAPHAEL B.
01/2013
5.0
septic tank
  + -1 more
Went very well. I will use them again.
Description of Work: My arrator broke, and they allowed me to come out there on a weekend to pick a new one up. I was very impressed with this. They also came out a couple days later and cleaned it out. The technician was very helpful and took the time to explain the system and answer any questions I had. They also replaced one of the concrete lids of the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Bruce H.
01/2013
5.0
septic tank
  + -1 more
The first date was cancelled since the truck had broken down. The second date they showed up on time, calling ahead to say they were on the way. They pumped the tank and pressure washed the purifiers. The gentleman who came answered my many questions patiently and with complete answers. They are careful about not letting waste or truck oil spill. I like them.The spetic system is working fine, so I guess they did the job well. Pricing is consistent.
Description of Work: Accidentally spilled nail polish in the washer and water with acetates got into the septic, which is not good for the sytem. Decided to have the system pumped and cleaned. Called Gullett as I have used them before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$355

Thinh H.
10/2012
5.0
septic tank
  + -1 more
Hamilton County inspector said one float was not working. John came out and checked the entire system and showed me it was working. Inspector came back and said it was not working. John came back out and showed me it was working. At that point, Gullett coordinated with the inspector to meet at my house. They did that and took are of the problem. I don't think anything was actually wrong but one of the float was replaced, the inspector was happy and the system passed.
Description of Work: Great Company. I liked their service a lot and signed up for the service contract. The county inspector was a bit of a pain so John met the inspector at my house and corrected the item that the inspector said was wrong (though it appeared to be working fine).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Deanna D.
01/2012
5.0
septic tank
  + -1 more
Everything went well. We have been using Gullett Sanitation for several years, now, and have always been pleased with them.
Description of Work: The motor in our Jet system stopped running on New Year's Day. I called Gullett the next day, They were out within a couple of hours of my call and replaced the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

don S.
12/2011
5.0
septic tank
  + -1 more
I have used them for years. They show up when they are supposed to show up. They are careful about what they do and don't want to destroy anything because my tank is way back in the yard. They are reasonably priced. They call ahead and make sure that you are going to be home. They do a good job.
Description of Work: Gullett Sanitation Services cleaned out my septic tank. They also had to repair a timer on it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Kim K.
04/2011
5.0
septic tank
  + -1 more
I called Gullett when the company that had installed my new septic motor the year before never showed to fix it when it died. They cam out the same day. Brought everything they might need with them, stayed until the work was done and kept me informed of what they were doing. I decided to buy a maintenance contract from them to ensure that I didn't have to spend another large chunk of money replacing the motor again next year. Even with that, a brand new motor and all the work they did, I paid less than $200 more than I had paid the previous year for a reconditioned motor. That's value and service!
Description of Work: Replaced the septic motor, the plug for the motor and the control panel guts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Rosemary K.
10/2009
5.0
septic tank
  + -1 more
I made an appointment with the company for a Saturday morning. The truck arrived on time. The service rep. introduced himself and explained what he was going to do. He was professional and did a great job.
Description of Work: Performed routine septic tank pumping and cleaning. Inspected aeration motor and determined it wasn't operational and took it in for service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Richard D.
12/2007
5.0
septic tank
  + -1 more
Work was done promptly, as scheduled and at a reasonable price. This is the third time I have used the service and have been pleased all three times. Mr Gullett did the work himself. He is friendly and takes the time to explain options for repair and maintenance. A no hassle experience.
Description of Work: Replaced failed septic aerator motor on my Oldham septic unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$725

LIBBY H.
03/2006
4.0
septic tank
  + -1 more
Dan, the tech, was a half hour late because he stopped to eat lunch. He apologized when he arrived and was very polite. He seemed to be knowledgeable about septic systems and worked quickly. According to their website, the techs are ''uniformed''. Dan was wearing dark clothing that did not appear to be any particular ''uniform'' and it was ill fitting (think plumber...). Overall, the service was good and I would hire them again.
Description of Work: Cleaned septic tank and performed routine maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$235

KEN W.
07/2003
5.0
septic tank
  + -1 more
THIS COMPANY HAS PUMPED MY SEPTIC TANK BI-ANNUALLY SINCE 1993.
Description of Work: PUMPED SEPTIC TANK AND AERATOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

    Contact information

    2461 ST RT 125 P O BOX 59, Bethel, OH 45106

    www.gullettsanitation.com

    Service hours

    Sunday:
    9:00 AM - 4:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Septic Systems,
    Sewer Cleaning

    FAQ

    GULLETT SANITATION SERVICES INC is currently rated 4.9 overall out of 5.

    Sunday: 9:00 AM - 4:00 PM

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 9:00 AM - 4:00 PM

    GULLETT SANITATION SERVICES INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, GULLETT SANITATION SERVICES INC does not offer free project estimates.
    No, GULLETT SANITATION SERVICES INC does not offer eco-friendly accreditations.
    No, GULLETT SANITATION SERVICES INC does not offer a senior discount.
    Yes, GULLETT SANITATION SERVICES INC offers emergency services.
    Yes, GULLETT SANITATION SERVICES INC offers warranties.
    GULLETT SANITATION SERVICES INC offers the following services: We offer septic cleaning, aeration cleaning, dredging, dewatering, motor repair, motor exchange, septic inspections, new motors, riser installation, service contracts, riser repair, and mound system cleanings. We also offer Jet/Vac truck services that include: high pressure washing, sewer cleaning, and vacuuming of all types of wet material.
    However, our company does not currently offer any kind of septic system installation.

    Contact information

    2461 ST RT 125 P O BOX 59, Bethel, OH 45106

    www.gullettsanitation.com

    Service hours

    Sunday:
    9:00 AM - 4:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 4:00 PM