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Ray's Carpet Care

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Ray's Carpet Care has been in business February 2004. I previously operated a larger carpet cleaning, upholstery cleaning, hard surface cleaning and water damage for 15 years. I do not use subcontractors, I have two very qualified sons that help me. I have a very impressive list of clients who would be happy to support my credentials. I will be happy to provide pricing over the phone as best possible and certainly upon arrival at your residence or place of business. There will never be any up-charges above agreed upon prior to the start of any surface.

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, upholstery cleaning, VCT tile, ceramic cleaning. Pet Odor Control, car interior cleaning

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-9 of 9 reviews

Angela D.
11/2014
1.0
carpet cleaners
  + -1 more
Spoke with Ray last week about having my carpets cleaned for the holidays. He was very nice and his price was excellent, so we scheduled my carpet cleaning for Thursday November 13th at 8:15am. He knew I had a meeting at work, so he said he'd come in the morning and only take an hour so I wont be late for my meeting. It is now 9:30am. No call!!! No show!!! I called Ray 3 times this morning. Twice he sent me to voicemail and once he answered but only breathed heavily in the phone. He would not even say hello!!! Ive never been and quot;stood upand quot; by a contractor before! I am just shocked! I guess my business was not important enough for him!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$65

Mikie P.
05/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
He's professional, friendly, prompt and good.
Description of Work: Cleaned my living room furniture, dining room chairs and throw rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David D.
05/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Ray did an excellent job cleaning all the carpets in our 850 square foot condo unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Dee S.
08/2013
5.0
upholstery cleaning
  + -1 more
They came back again because it didn't come out right the first time. He did a good job, very good customer service.
Description of Work: They cleaned a sofa and love seat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATE AND MARK K.
12/2011
5.0
carpet cleaners
  + -1 more
He was fabulous. The price was exactly what he estimated and it was very competitive. He returned phone calls and his estimate was accurate. He worked very hard and he was professional. Everything was done on time. It was excellent work.
Description of Work: Ray's Carpet Care cleaned the carpets in two rooms today.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

audrey F.
03/2011
5.0
carpet cleaners
  + -1 more
He was very fairly priced. His work was excellent, and was much better than others that I have used in the past. I will never use anyone else again.
Description of Work: He cleaned the carpet in my family room, part of my dining and living room, the stairs and hallway, and my bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia W.
02/2011
5.0
carpet cleaners, floor cleaning
  + 0 more
Ray picks the day (no problem for us) and notifies/checks with us a day or so prior. The service is performed after normal business hours, and we're very satisfied with the service. Ray is knowledgeable about the materials he services (all kinds of flooring and flooring problems, i.e., flood cleanup, mats for entrance areas, etc.) and is very accomodating, dependable (if he's delayed he lets me know), and has great interpersonal skills. Also, good pricing! We've been using this company for many years!
Description of Work: Annual contract for commercial carpet maintenance of one service call/month for eight months (monthly November thru March, the winter season, and then every other month for the rest of the year) and includes one deep/steam cleaning and bonnet/foam-encapsulation cleaning the other seven months. The program covers all open carpeted areas, lobbies, and common hallways; individual offices/areas to be cleaned as needed and priced at that time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,778

audrey F.
07/2010
5.0
carpet cleaners, floor cleaning, upholstery cleaning
  + 1 more
He offers high quality work at a reasonable rate. He's quick, timely, and efficient, and you really can't beat his prices. He's just fantastic to work with. I've tried other companies, but always come back to him. I've recommended him many times with great success.
Description of Work: They've cleaned the carpets, furniture and tile on many occasions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ray's Carpet Care
It is always a pleasure to work with my repeat customers that appreciate quality work, competitive pricing and a professional approach to my their unique problems and concerns.

RUSS and SHERRI G.
03/2009
5.0
carpet cleaners, upholstery cleaning, floor cleaning
  + 1 more
Very good. Felt Ray did a very nice job!
Description of Work: Cleaned carpet in one bedroom and cleaned an upholstered chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

    Contact information

    769 Bridle Ln, Berea, OH 44017


    Service hours

    Sunday:
    6:30 AM - 9:00 PM
    Monday:
    6:30 AM - 9:30 PM
    Tuesday:
    6:30 AM - 9:30 PM
    Wednesday:
    6:30 AM - 9:30 PM
    Thursday:
    6:30 AM - 9:30 PM
    Friday:
    6:30 AM - 9:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Upholstery Cleaning,
    Floor Cleaning and Waxing,
    Auto Detailing

    FAQ

    Ray's Carpet Care is currently rated 4.9 overall out of 5.

    Sunday: 6:30 AM - 9:00 PM

    Monday: 6:30 AM - 9:30 PM

    Tuesday: 6:30 AM - 9:30 PM

    Wednesday: 6:30 AM - 9:30 PM

    Thursday: 6:30 AM - 9:30 PM

    Friday: 6:30 AM - 9:30 PM

    Ray's Carpet Care accepts the following forms of payment: Check
    Yes, Ray's Carpet Care offers free project estimates.
    No, Ray's Carpet Care does not offer eco-friendly accreditations.
    No, Ray's Carpet Care does not offer a senior discount.
    Yes, Ray's Carpet Care offers emergency services.
    No, Ray's Carpet Care does not offer warranties.
    Ray's Carpet Care offers the following services: Carpet cleaning, upholstery cleaning, VCT tile, ceramic cleaning. Pet Odor Control, car interior cleaning

    Contact information

    769 Bridle Ln, Berea, OH 44017


    Service hours

    Sunday:
    6:30 AM - 9:00 PM
    Monday:
    6:30 AM - 9:30 PM
    Tuesday:
    6:30 AM - 9:30 PM
    Wednesday:
    6:30 AM - 9:30 PM
    Thursday:
    6:30 AM - 9:30 PM
    Friday:
    6:30 AM - 9:30 PM