About us
Business highlights
31 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Emergency Services
YesAccepted payment methods
Reviews
4.912 Reviews
Showing 1-12 of 12 reviews
Bonnie M.
05/2020
computer repair
+ -1 moreI took my ipad in as the screen was frozen. The man there explained that they might not be able to restore it. If not, they might be able to reset it to factory setting and I would lose all my data. Worst case, they might not be able to repair it and I would have to buy a new one. Not only did they fix the problem, it cost me $25 and it took only about twenty minutes. Very knowledgeable, patient and professional. They also wore masks and sanitized my ipad. These people are great. This would have taken a lot longer at the Apple store. Highly recommended Quadstar.
Description of Work: Repair frozen screen on my ipad
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Yes, I recommend this pro
Constance L.
04/2016
computer repair
+ -1 moreunknown
Description of Work: .
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Yes, I recommend this pro
CHARLES K.
05/2014
computer repair
+ -1 moreEvaluation of a totally non operating laptop machine. They worked hard to i) determine the machine's serial number, which had rubbed off the back; ii) detemine the warranty status with the Lenovo company; iii) price the repair (motherboard); iv) try a lesser, lower cost power unit replacement; v) transfer data to a USB HDD for migration to a new machine. Overall very professional, explaining each step along the way, and the realtive costs and benefits for repair options.
Description of Work: Attempted repair of Lenovo ultranotebook. Performed data recovery from chip-based 'hard drive'.
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Yes, I recommend this pro
$280
jamey B.
02/2014
computer repair
+ -1 moreAt first Quadstar thought its was a logic board, which is an expensive $800 fix. I authorized the repair, but when I brought it home, the problem soon returned. They took it back and after a few days determined the problem wasn't the logic board despite the fact that routine diagnostic tests supported that diagnosis. They put the old board back, reimbursed me and then went on a long and winding road trying to figure out the problem. Apparently, it was one of the rare situations where a few things were happening simultaneously. They were patient, diligent and responsive over the next week as they pieced the problem/solution together. After all of their effort, they only charged about $200 for the repairs. They could have thrown in the towel, but they didn't. I truly appreciate their effort and professionalism throughout the process.
Description of Work: My iMac went from sluggish to non-responsive. I took it to Quadstar for a diagnosis and repair
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Yes, I recommend this pro
$200
Patricia W.
12/2012
computer repair
+ -1 moreI called Quadstar Digital Guidance because I wanted to have Adobe Acrobat Pro installed on an iBook that I had bought in 2003. The man with whom I spoke took the time to explain to me that my iBook essentially was too old to accept that software. I appreciate his patience and integrity. (I ended up buying a MacBook Pro, on which the Adobe software works beautifully.)
Description of Work: No services were performed.
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Yes, I recommend this pro
MARCIA K.
02/2012
computer repair
+ -1 moreI got an excellent machine and got to keep all my information. It works perfectly now. They did it in a timely fashion.
Description of Work: They took my old hard drive out of my Mac and put it all into a new refurbished computer.
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Yes, I recommend this pro
$323
Lawrence H.
02/2005
computer repair
+ -1 moreA MINOR GLITCH DUE TO DRIVE SUPPLIER NOT PUTTING A REQUIRED WASHER IN THE INSTALL PACKAGE. PAUL FROM QUADSTAR IMMEDIATELY CONTACTED SUPPLIER AND THE REQUIRED WASHER WAS FEDEX OVERNIGHT AND UPGRADE WAS COMPLETED. PAUL CALLED ME FOUR TIMES ADVISING ME OF THE STATUS OF THE UPGRADE AND DETAILS INVOLVING THE MISSING WASHER. I WAS TREATED VERY PROFESSIONALLY AND QUADSTAR DID WHAT THEY PROMISED TO DO AT THE PRICE THEY QUOTED. THE UPGRADE WAS PERFORMED PROMPTLY UPON RECEIPT OF THE REQUIRED PART.
Description of Work: QUADSTAR DID A CD/DVD SUPERDRIVE UPGRADE TO MY MACINTOSH POWERBOOK.
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Yes, I recommend this pro
$355
JEAN Z.
02/2003
computer repair
+ -1 moreWHEN I QUESTIONED THE DISCREPANCY IN QUOTES HE DENIED EVER QUOTING ANY AMOUNT AND SAID "WELL, IF YOU HAD BOUGHT THE EXTENDED WARRANTY YOU WOULDN'T HAVE THIS PROBLEM" I FELT MISLED AND POTENTIALLY RIPPED OFF. I'D NEVER RECOMMEND THIS COMPANY.
Description of Work: FIRST OF ALL, WHEN I FOUND THE COMPANY ON ANGIE''S LIST, THE INFORMATION LISTED A $30 DIAGNOSTIC FEE, BUT WHEN I CALLED THEY QUOTED ME $35. I GAVE ANN A VERY CLEAR AND PRECISE DESCRIPTION OF THE BROKEN HARDWARE ON MY ''OUT OF WARRANTY'' IBOOK, SHE CHECKED WITH RUSS WHO TOLD HER TO QUOTE $186.00 TO REPAIR IT. I DROPPED IT OFF FOR THEM TO EXAMINE AND THEY SAID THEY''D CALL ME IN A COUPLE OF DAYS TO CONFIRM THE REPAIR COST. A WEEK LATER I STILL HADN''T HEARD FROM THEM AND WHEN I CALLED THEY QUOTED ME $399.00 FOR THE REPAIR AND TOLD ME THAT APPLE WOULD CHARGE ME CLOSER TO $800 IF I WENT TO THEM DIRECTLY. I CALLED APPLE AND NOT ONLY WAS THAT CLAIM FALSE, IT WAS OFF BY HUNDREDS OF DOLLARS AND CONFIRMED BY THEIR WEBSITE WHICH CLEARLY LISTS ''OUT OF WARRANTY'' COSTS. I FOUND EVERYONE I SPOKE WITH AT QUADSTAR TO BE ARGUMENTATIVE AND RUDE, PARTICULARLY RUSS.
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Jerry K.
01/2003
computer repair
+ -1 moreTHEY OFFER A 90-DAY GUARANTEE.
Description of Work: PRINTER MAINTENANCE KIT AND TONER CARTRIDGE DONE ON PRINTER PLUS LABOR. ALTHOUGH IT SOUNDS LIKE A LOT OF MONEY, OURS IS AN HP LASER PRINTER AND TO BUY A NON-LASER COLOR UNIT FOR THE SAME COST, I WAS PLEASED TO GET MINE FIXED. EXCLUDING THE COST OF THE TONER CARTRIDGE, IT WAS $199.00.
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Yes, I recommend this pro
$308.16
MARY K O.
06/2002
computer repair
+ -1 moreEXPERT REPAIR WORK AND VERY GOOD CUSTOMER RELATIONS. PRICES ARE VERY REASONABLE.
Description of Work: COMPUTER REPAIR
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Yes, I recommend this pro
BILLIE S.
02/1999
computer repair
+ -1 moreREPAIRED MY COMPUTER. THEY TOOK EXTRA STEPS TO HELP ME HOOK UP MY COMPUTER. THEY ARE VERY HELPFUL.
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Yes, I recommend this pro
JAN HG W.
04/1998
computer repair
+ -1 moreI HAVE USED THEM ONCE FOR A PRINTER AND ONCE FOR A COMPUTER. I CALLED ONCE TO MAKE AN APPT. TO BRING THE COMPUTER IN AND THE TECHNICIAN WAS HONEST ENOUGH TO TELL ME THAT I COULD DOWNLOAD THE PROGRAM MYSELF AND THIS WOULD SOLVE THE PROBLEM. (MACINTOSH)
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Yes, I recommend this pro
Contact information
109 Front St., Berea, OH 44017
http://www.quadstar.comService hours
Monday:
9:00 AM - 5:30 PMTuesday:
9:00 AM - 5:30 PMWednesday:
9:00 AM - 6:30 PMThursday:
9:00 AM - 5:30 PMFriday:
9:00 AM - 5:30 PMSaturday:
10:00 AM - 2:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair
FAQ
QUADSTAR DIGITAL GUIDANCE LTD is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 6:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 10:00 AM - 2:00 PM
QUADSTAR DIGITAL GUIDANCE LTD accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, QUADSTAR DIGITAL GUIDANCE LTD does not offer free project estimates.
No, QUADSTAR DIGITAL GUIDANCE LTD does not offer eco-friendly accreditations.
No, QUADSTAR DIGITAL GUIDANCE LTD does not offer a senior discount.
Yes, QUADSTAR DIGITAL GUIDANCE LTD offers emergency services.
No, QUADSTAR DIGITAL GUIDANCE LTD does not offer warranties.
QUADSTAR DIGITAL GUIDANCE LTD offers the following services: REPAIR MOST COMPUTER BRANDS, PARTICULARLY MAC, APPLE, HEWLETT PACKARD, IBM, LENOVO. ALSO REPAIR PRINTERS AND INSTALL SOFTWARE PROGRAMS. SALES. COMMERCIAL PICK UP AND DELIVERY.
Ask for Details.
Contact information
109 Front St., Berea, OH 44017
http://www.quadstar.comService hours
Monday:
9:00 AM - 5:30 PMTuesday:
9:00 AM - 5:30 PMWednesday:
9:00 AM - 6:30 PMThursday:
9:00 AM - 5:30 PMFriday:
9:00 AM - 5:30 PMSaturday:
10:00 AM - 2:00 PM