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NATIONAL STEAM TEAM

Carpet Cleaning, Water & Smoke Damage

About us

6 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB OR SQUARE FOOTAGE. TRAVEL CHARGES APPLY WITHIN 2 HOURS. AFTER HOUR CHARGES APPLY.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

WATER/ SMOKE DAMAGE AND CARPET CLEANING.

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
50%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
4.5
responsiveness
5.0
punctuality
5.0
Showing 1-2 of 2 reviews

THERESA O.
12/2014
5.0
carpet cleaners
  + -1 more
They worked with my exterminator to do the fogging, and the mice ended up surviving. They helped with the cleaning between foggings, since we had to clean the house within 48 hours of fogging. The housekeeper, Anna, helped with the cleaning and organizing. She ended up being here 2 or 3 days to help with all of the cleaning throughout the house. Durand was very accommodating and patient with me. They did a very good job. We ended up taking the carpet and insulation out. He was able to work with me and change things as they went. They thought it would take just 2 hours to remove the carpet and staples, but it ended up taking about 8 hours because of all the staples. They ended up only charging for the original 2 hours quoted. They only charged extra when large additional services were added, including the carpet removal and the loose insulation in the attic. He had someone put different insulation in and cover it with a floor board. One of the worker?s foot fell through the ceiling while he was removing the loose insulation, but he was able to repair the ceiling, and he replaced a light fixture that was broken when the ceiling fell through. His crew was very good. We even had a dumpster, and we were able to get it out a day early. Any services your home needs, he has someone who can help get any subservice related to whatever is going on in your house completed. He did a lot of work in my home, the price was very reasonable and about what I expected it to be. I was very happy with them, and would use them again in a minute. His super service award is well deserved.
Description of Work: We ended up with a two week project to get rid of mice and fleas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

MELISSA O.
08/2006
4.0
The crew included two skilled laborers and two non-skilled laborers. Everyone was extremely efficient and friendly. The team arrived at 4PM on the day that I called (within 24 hours of the emergency) and stayed until the job was done at 11PM. Our only concern was that we were not given an estimate of the work in advance. We didn't receive the bill for 8 days, even though it we made it clear that we were extremely interested in the total price. We received the invoice by US Mail. Durand, the local service coordinator, was easy to negotiate with. We found two discrepancies in the final invoice and he agreed to have them deducted.
Description of Work: Sewer water backed up into our finished basement after our city received a record ten inches of rain. We called six companies regarding clean-up. The National Steam Team was the first to respond. All carpet, padding and tile needed to be removed from the basement. In addition, since the water was contaminated all wet dry wall had to be removed. The dry wall was cut 24'' above water damage to prevent the growth of black mold. The team assisted us in removing all personal belongings out of the basement. The crew completed the job with an anti-bacterial bio-wash of the floors. Ten drying machines and two dehumidifiers were dropped off to run for three days.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,852.63

    Contact information

    492 Geiger St, Berea, OH 44017


    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Water & Smoke Damage

    FAQ

    NATIONAL STEAM TEAM is currently rated 4.5 overall out of 5.
    NATIONAL STEAM TEAM accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, NATIONAL STEAM TEAM does not offer free project estimates.
    No, NATIONAL STEAM TEAM does not offer eco-friendly accreditations.
    No, NATIONAL STEAM TEAM does not offer a senior discount.
    Yes, NATIONAL STEAM TEAM offers emergency services.
    No, NATIONAL STEAM TEAM does not offer warranties.
    NATIONAL STEAM TEAM offers the following services: WATER/ SMOKE DAMAGE AND CARPET CLEANING.

    Contact information

    492 Geiger St, Berea, OH 44017