Joyce Windows, Sunrooms & Baths

patio builder, awning installer, home remodeling contractor,

About us

Joyce Windows, Sunrooms & Baths, is northern Ohio's premier home improvement company. We are family owned and have over 65 years of experience in the window, sunroom and home remodeling industry. Our products are manufactured in Ohio at Joyce Manufacturing (our parent company). Our offices are located at the manufacturing facility headquarters (along with our beautiful showroom and 125,000 Sq Ft manufacturing plant). We provide factory direct pricing, quality workmanship, and the service of a family-owned company. Our services include windows, sunrooms, bath remodeling, siding, entry and patio doors, screen rooms, patio roofs, decks, and more! We provide free, no obligation design consultations for all of our products and services. Joyce Manufacturing, started in 1955, as an awning manufacturer. Today we are one of the largest sunroom and window manufacturers in the nation with over 400 dealers nationwide. Make Joyce, your choice for your next project.

Business highlights

19 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.3148 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
18%
3
3%
2
1%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.2
responsiveness
4.4
Showing 26-50 of 148 reviews

Sherry M.
06/2022
3.0
Lo

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
3.0


sharon h.
05/2022
4.5
sales very helpful and not pushy, explained everything and showed us all items we wanted. Explained it would take 10-12 weeks to start since has to catch up on jobs from pndemic.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

howard p.
04/2022
4.5
straitforward and transparent everything is itemized no surprises

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$9,900

Charles D.
04/2022
5.0
Awesome

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan S.
03/2022
3.5
Still working on project

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
3.5

Yes, I recommend this pro

Jane H.
03/2022
5.0
They did a beautiful job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Terri H.
01/2022
2.0
I had to rate everything low because the work isnâ t started and I have not heard from them at all. I was told the work would be done in January. I understand things are being held up for various reasons but I expected to at least hear from them by now.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Joe K.
01/2022
4.5
Efficient and considerate workers who installed the new shower.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro

Ed K.
12/2021
0.5
No comments

Rating CategoryRating out of 5
quality
1.0
value
0.5
responsiveness
0.5


Dottie L.
11/2021
0.5
My shower was leaking and plumbers identified it was not a plumbing issue. I hired JFD and at first they were stellar: identified the leak saying it was coming from behind the wall due to faulty shower install that they did not do. So I shelled out the $6k for a new shower. The leak stopped but for LESS THAN A YEAR. The leak is back and they are holding no responsibility. Saying it is not covered under warranty and if I had a preexisting issue it was not their fault. HELLO! I hired you to fix the preexisting issue. They have since gone silent. I have been 100% swindled by this company which is upsetting because there are so many good reviews.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$6,000

Debbie M.
11/2021
5.0
would hire them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$39,000

Jim I.
10/2021
4.0
Good customer service

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Shirley H.
09/2021
4.0
Na

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Ed S.
08/2021
4.5
Mark and Adam (the installers) were great! Communication from the sales side was lacking though, and was given incorrect timing information. (Was told 4 weeks after order for install, but it ended up taking 7 weeks)

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$9,650

Mark P.
08/2021
4.5
Thanks

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Brady L.
07/2021
4.5
Great shower remodel.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Theresa G.
06/2021
5.0
I like having the lifetime warranty!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lawrence C.
06/2021
5.0
On-time, professional job, cleaned up very nicely after completion of the work. I would recommend Joyce Construction to my friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debbie D.
03/2021
4.0
The 2 installers were very nice, friendly, got right to work, came on time, cleaned up well. The office staff was polite and friendly as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,750

Charles D.
03/2021
5.0
The quality of their workmanship is superb.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$8,700

Bruce S.
02/2021
5.0
Matt the installer did excellent work and it was done one month ahead of schedule its beautiful

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,700

David D.
12/2020
0.5
First, they promised 8 weeks to have our bathroom done, it was done at 10 weeks from signing the contract. We had a hard time getting any response from the sales rep or anyone from that company. They changed the work order 3 times on what needed to be done, for example removing a soffit then not, and finally, I removed it and replaced the ceiling myself. The vanity, medicine chest, and lights were right on top of each other, needed to change light bulbs you would have to dismantle the light bar above the medicine chest. You also could not turn on the water fully, my wife asked the installer if he would like his bathroom like that, and he said no but it works, I ended up replacing the lights and doing the work in the vanity area myself. They told me they do not paint or install floors I had to do that myself. We paid over 13,000.00 dollars for this project and we are not satisfied with their work. We will never refer them to anyone in the future, and I think you should not either. If you have any questions I can go into details on the whole experience from start to finish my number is 216 469 3144. My name is Dave Dombrosky looking forward to hearing from you.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$13,000

Leob J.
11/2020
4.5
Them very good

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Peny L.
10/2020
4.5
Very good

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Hone P.
10/2020
3.5
They have very good service!

Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
3.5

Yes, I recommend this pro

Contact information

1125 Berea Industrial Parkway, Berea, OH 44017

https://www.joycefactorydirect.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM
Sunday:
2:00 AM - 8:00 PM

Licensing

Licensed*

Trade License Number
PA071934
Trade License Locale
OH
Trade License Expiration
08/17/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

patio builder,
awning installer,
home remodeling contractor,
window installer

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM

Sunday: 2:00 AM - 8:00 PM

Joyce Windows, Sunrooms & Baths accepts the following forms of payment: CreditCard
Yes, Joyce Windows, Sunrooms & Baths offers free project estimates.
No, Joyce Windows, Sunrooms & Baths does not offer eco-friendly accreditations.
No, Joyce Windows, Sunrooms & Baths does not offer a senior discount.
No, Joyce Windows, Sunrooms & Baths does not offer emergency services.
Yes, Joyce Windows, Sunrooms & Baths offers warranties.

Contact information

1125 Berea Industrial Parkway, Berea, OH 44017

https://www.joycefactorydirect.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM
Sunday:
2:00 AM - 8:00 PM