Joyce Windows, Sunrooms & Baths

patio builder, awning installer, home remodeling contractor,

About us

Joyce Windows, Sunrooms & Baths, is northern Ohio's premier home improvement company. We are family owned and have over 65 years of experience in the window, sunroom and home remodeling industry. Our products are manufactured in Ohio at Joyce Manufacturing (our parent company). Our offices are located at the manufacturing facility headquarters (along with our beautiful showroom and 125,000 Sq Ft manufacturing plant). We provide factory direct pricing, quality workmanship, and the service of a family-owned company. Our services include windows, sunrooms, bath remodeling, siding, entry and patio doors, screen rooms, patio roofs, decks, and more! We provide free, no obligation design consultations for all of our products and services. Joyce Manufacturing, started in 1955, as an awning manufacturer. Today we are one of the largest sunroom and window manufacturers in the nation with over 400 dealers nationwide. Make Joyce, your choice for your next project.

Business highlights

19 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.3154 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
14%
3
3%
2
1%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.2
responsiveness
4.4
Showing 126-150 of 154 reviews

Larry H.
04/2014
0.5
A contract for 2 16" glass packs and vinyl siding were signed FEB 28 for a cost of $14,300.00. We gave authorization for $1430.00 (10%) down that the company forgot to charge, and the next $5720.00 (40%) was due the next week on measure which we got a bill for and paid. We were promised install of the siding beginning of April, which came and went. My experience With this company included clerical errors, communication problems, payment of $5720.00 dispute with credit card, my siding was never installed as promised, payment made only for the windows and a WASTE OF TIME. MANY EXCUSES!!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0

$14,300

John E.
01/2014
5.0
Great, friendly and honest. Didn't force extra sales.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,522

kathy d.
09/2013
5.0
The installers were very nice, courteous and cleaned up everything.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$3,000

Mary N.
07/2013
4.0
They have not started the project but so far they have the have done everything they said they would and they had the best quality for a very good price.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ALFRED H.
05/2013
N/A
I have new carpeting and the workers were very careful to cover the carpet they would be walking on. Also, they cleaned up any mess from installing the windows and hauled away the old windows and any debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,774

Larry G.
03/2013
N/A
I was not made aware that because of the about of space for the window to be installed in, would change the way it was done, with part of the back of the frame sticking outside and that part needed a custom covering, which was not done to my likeing. It took another installer to come out and make it better. I was very concerned about the4 corners the had very sharp edges that would cause cuts in your hand if touched. The sealing had to be redone in spots and the window was letting in air where the top and bottom windows meet. That required replacement of the weather stripping. Also upset that the payments included a fee for activation.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
5.0

$2,024

James Dianne H.
09/2012
N/A
The installers were VERY profesional and concerned about our happiness with the windows. If I could have given them a bonus I would have.We were very pleased with BOTH of the installers. thanks, Jim and Dianne Hollingsworth Sept.1,2012

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Benjamin L.
08/2012
N/A
They started the job when they said they would. The time it took to complete the job was right for the job. The site was cleaned up and on trash left behind. They took care to cover the carpets and furniture when necessary. Very good job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David T.
08/2012
N/A
I cannot really determine the quality of the job yet. I resent being told at the initial visit this price is good for today only. I almost decided not to use Joyce when that was said.

Rating CategoryRating out of 5
quality
3.0
value
2.5
responsiveness
3.0

Yes, I recommend this pro

betty g.
07/2012
N/A
a vase was broken by an installer. 2 screens had tears. were replaced. upon request they returned and cleaned the windows

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
3.0

Yes, I recommend this pro

Faye B.
11/2011
N/A
Finished job in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

barry w.
10/2011
N/A
did a neat job and cleanup

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael S.
10/2011
N/A
Limited color choices and lack of a picture portfolio made selection difficult.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Sarah W.
09/2011
N/A
No comment.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dan K.
08/2011
N/A
Good price, friendly and prompt service. Good quality siding and installed well. The company fixed a of couple minor items I requested of them and even made a repair for me on a job performed by a different contractor.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul K.
12/2010
5.0
The job was done on schedule, done professionally, and came out great! Vince is definitely one of the top deck builders a around!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

jan B.
07/2010
5.0
Very efficient. Polite young men. Good crew.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Mary D.
08/2009
5.0
They were very essy to deal with, spent a lot of time explaining their windows. Had 2 windows with them when giving the estimate. The called to measure when they indicated they would, everyone involved in the entire project was on time, professional, friendly and pleasant to deal with. I would recommend them to anyone - one of the best experiences of my like in having work done at my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1125 Berea Industrial Parkway, Berea, OH 44017

https://www.joycefactorydirect.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM
Sunday:
2:00 AM - 8:00 PM

Licensing

Licensed*

Trade License Number
PA071934
Trade License Locale
OH
Trade License Expiration
08/17/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

patio builder,
awning installer,
home remodeling contractor,
window installer

FAQ

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM

Sunday: 2:00 AM - 8:00 PM

Joyce Windows, Sunrooms & Baths accepts the following forms of payment: CreditCard
Yes, Joyce Windows, Sunrooms & Baths offers free project estimates.
No, Joyce Windows, Sunrooms & Baths does not offer eco-friendly accreditations.
No, Joyce Windows, Sunrooms & Baths does not offer a senior discount.
No, Joyce Windows, Sunrooms & Baths does not offer emergency services.
Yes, Joyce Windows, Sunrooms & Baths offers warranties.

Contact information

1125 Berea Industrial Parkway, Berea, OH 44017

https://www.joycefactorydirect.com

Service hours

Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
10:00 AM - 4:00 PM
Sunday:
2:00 AM - 8:00 PM