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In-Home Computer Assistance

Computer Repair

About us

Providing on-site computer services for your home and small business since 2004. Supporting Windows PCs, all Apple products, and more.

Business highlights

21 years of trusted experience

Services we offer

On-site computer services for home & small businesses: PC & Apple computers, hardware & software installation, virus & spyware removal, troubleshooting, basic training, consulting, general maintenance.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.033 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 33 reviews

GLENN M.
05/2017
5.0
computer repair
  + -1 more
Brian arrived promptly the day after I called him. He cleaned up dome old programs I had that were slowing my computer down, synced my iPhone and iPad's mail accounts and answered all my questions patiently. I had been thinking about getting a new computer, but with Brian's help and advice I don't need to spend the money now.
Description of Work: My computer was running slowly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James L.
04/2016
5.0
computer repair
  + -1 more
Brian quickly diagnosed the problem, suggested a method to improve the computer's speed, and gave me an estimate. He then quickly and efficiently made the improvements, the computer ran much better, and his price was as he had estimated. Very courteous and professional service.
Description of Work: Brian installed a new hard drive and added memory to Apple Laptop, improving running speed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Eileen M.
11/2013
5.0
computer repair
  + -1 more
Extremely professional - Brian's service completely took care of my network issues. I highly recommend him for home computer servicing.
Description of Work: Networking, Time Capsule install, assess device setup on network.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

LINDA B.
09/2013
5.0
computer repair
  + -1 more
Brian came in and we started in the basement with my firewall computer that ran 24/7. He ran diagnostics on all the wires and what went into what. He tried to explain everything to me, but not being very computer literate, I think I lost half of what he did! But I sure was happy when we turned the firewall off for good! Next he came upstairs and installed great anti virus protection on my work computer and laptop computer. He set up my new e mail account for me and showed me how to do a back up on my laptop. All in all, I learned a few new things and I was very, very pleased with all the work Brian did! What a smart young man and he was very, very nice also! Thanks Brian, the computers are running happy and healthy!
Description of Work: Brian took down my firewall and ran it thru the cable box. One less computer running 24/7 for me! He also cleaned up my hard drives, showed me how to do a back up and put great anti virus protection on my laptop and work computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

VAN N.
08/2013
5.0
computer repair
  + -1 more
Brian was a great discovery. He is very knowledgeable and willing to assist not only with set of computer equipment but also the purchase of that equipment. He was patient and very helpful in every part of this set up. He was very punctual and returned calls promptly. If for any reason you need assistance with computers, we would highly recommend Brian Toth for the job.
Description of Work: Brian came to our home to set up our new desktop computer and our new laptop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathryn L.
02/2013
5.0
computer repair
  + -1 more
This was the second time I used Brian's services. I would recommend him highly. He is very knowledgable and very helpful.
Description of Work: Virus repair
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

PATRICIA W.
07/2012
5.0
computer repair
  + -1 more
He was very prompt, courteous, helpful and knowledgeable. He was a nice young man.
Description of Work: He set up the computer and made sure they were operating functionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Ginny P.
06/2012
5.0
computer repair
  + -1 more
I called and left a message on his answering machine and he called back within the hour. He was very nice. I took my computer to his home and he had it fixed within 3 days. I had a virus that he had to remove. His fee was $50 an hour and he worked for an hour and a half. The whole family was nice and friendly and chatted with me about computers. He was very knowledgeable.
Description of Work: My computer would not start anymore. I would turn it on and I would get a DOS error message while it was booting up. Never saw Windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ron B.
04/2012
5.0
computer repair
  + -1 more
I have used him 3 times, and he has been excellent. What I really like is you don't have to wait 2 weeks for help. He is knowledgeable, reasonable, and does not talk down to you.
Description of Work: Brian converted my old computer to a new one. File transfer, personalizing the new computer, and helping me to understand some new features.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Suann W.
03/2012
5.0
computer repair
  + -1 more
Brian was very knowledgeable and answered all of my questions. He was very patient and focused as he worked on detecting the problem. He was able to correct the issue and my computer is running just fine. I would highly recommend him. He is one of the few people I could find who would come to your home to fix computers.
Description of Work: I attempted to upgrade my antivirus software which did not go well. After the upgrade my computer would crash after Windows started. Brian came to the house and fixed the problem. He correctly removed the old antivirus software, updated a wireless driver which was causing the issue and installed new antivirus software.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kathryn L.
02/2012
5.0
computer repair
  + -1 more
He discovered the problem with my computer within minutes and proceeded to order the part needed and had it back to me very quickly. What a pleasure to meet such a nice young man!
Description of Work: I was very impressed with Brian and would trust all my future computer troubles to him. I found him to be very honest, extremely knowledgable and very reliable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

JEFF P.
10/2010
5.0
computer repair
  + -1 more
very well on time. removes some problematic programs changed out the virus protection software , changed battery inside the PC.cleaned up the pc memory.
Description of Work: my pc ran very slow and sound stopped playing, oocassionaly date would revert back serval years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

GEORGE & CINDY H.
07/2010
5.0
computer repair
  + -1 more
Our home PC was disabled in mid-July by a virus. After checking Angie's List, we contacted Brian, due to the positive reports that were posted for him. Brian was punctual for our scheduled appointment, and had our computer back in working condition within 2 hours. He was very professional in his work, and patiently answered our questions during this time. He also fixed a couple of small problems with our laptop during his visit. We were very impressed with his work, and would not hesitate to hire him again for any future computer issues that we may encounter.
Description of Work: Eliminated computer virus and restored our home computer to working condition.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

MARC & NANCY F.
04/2010
5.0
computer repair
  + -1 more
Our computer became disabled by one of those "virus detected" ads. This one was extremely unkind and left us completely unable to use the computer in any way. He arrived, quickly assessed how to fix the problem and got us up and running quickly. We didn't have to dismantle the computer--everything was done in house. We also posed several program/software questions to him, which he was more than able to handle. What a pleasure to work with this young man.
Description of Work: Almost too good to be true! He arrived on time, was polite, very able to solve our computer problems, a pleasure to work with. We didn't have to dismantle our computer--he came right to us and made it so easy to resolve our problems and get back to work! What a relief!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Gilbert K.
03/2010
5.0
computer repair
  + -1 more
I was sent a patch by a company whose program I was using. After it automatically installed I was unable to access some programs which I needed. The company did nothing to assist me. I called Brian who attempted to find the problem. Unfortunately he was unable to completely correct it. We thought that it was corrected, but the problem occurred again. Brian suggested a replacement program which I bought, and which he installed and showed me how to use. He also corrected some other small problems which I had. I would immediately call him on any future problems, and would highly recommend his services. He is an extremely pleasant person to work with, and his fees are very reasonable.
Description of Work: Attempted to open files which were damaged by a patch downloaded by a program supplier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

KAREN B.
12/2009
5.0
computer repair
  + -1 more
I called him back to thank him to let me know what to do over the phone instead of coming out and charging me. He is an honest person and I really appreciated it. I will keep his name for any other computer problems.
Description of Work: There was a jam in my printer and I couldn't unjam it. I called Brian, he spoke with me over the phone and gave me suggestions to look at before he came out. When we got off the phone, I did what he told me and was able to unjam it myself.

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

Teresa D.
10/2009
5.0
computer repair
  + -1 more
Brian is great. So helpful with advice and didn't charge me.
Description of Work: I called Brian to get advice regarding a new computer purchase.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheri T.
07/2009
5.0
computer repair
  + -1 more
I made a list of what I wanted him to address and I was very comfortable having him in my home. He was young and knowledgeable. He charged on an hourly basis but it was reasonable. He answered all my questions, cleaned my computer and he told me what the problems were.
Description of Work: I hired him to clean my computer as it was slow and there were many weird pop ups.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chandran T.
07/2009
5.0
computer repair
  + -1 more
As soon as Brian saw the problem, he did whatever necessary, in a short time, to get the internet connection, in my computer. Brian was very friendly and also very helpful while clearing my questions.
Description of Work: There was no internet connection in my computer. Brian fixed the problem without any difficulty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

THOMAS R.
04/2009
5.0
computer repair
  + -1 more
Everything now works as well, perhaps better, than it did before the failure. Brian asked questions until he understood my PC problem and nailed the fix on the first try. I'm very pleased with the result.
Description of Work: My PC with MS Vista had stopped accepting my user profile and new profiles which I had created per MS instructions were unstable. Brian was able to edit my registry and revive my original profile. He also copied in the few files that I had changed while using the unstable profile, such as emails.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

JAMES M.
01/2009
5.0
computer repair
  + -1 more
He was prompt, courteous and knew what he was doing. He did charge for travel.
Description of Work: He repaired a computer at my home and at work he installed Vista and XP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry K.
08/2008
5.0
computer repair
  + -1 more
Brian gave me advice over the phone which was very helpful. There was no need for him to come out at this time. He is very professional. I would not hesitate to use him in the future.
Description of Work: I called this company inquiring about in-home computer repair/training.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

FRED J.
02/2008
5.0
computer repair
  + -1 more
This Computer professional was on time, pleasant and did not leave until the computers were communicating.
Description of Work: A computer network was established and some additional virus checking was accomplished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

CASSIA S.
02/2008
5.0
computer repair
  + -1 more
Brian is fantastic! Our home office computer completely died - nothing was happening, and we were not ready to invest in a whole new computer at the time. Brian made an appointment to come TO OUR HOME and look at it for us the day after we called him. He arrived very promptly, was very nice and professional. After running some diagnostics he informed us that our hard drive was beyond repair and we would need a new one. I asked what that would cost and he assured me they were reasonable - ($118). I gave him the go-ahead and he purchased the new hard drive, installed it, then re-installed all of our programs. He was here about 3 1/2 hours, and still his total bill, including the hard drive, was only $206 - far, FAR less expensive than we had imagined! He even gave us some recommendations for backup software that would work for us. We loved Brian; he was nice, professional, he makes house calls, and he really saved us a lot of money. I would call him again in an instant!
Description of Work: Purchase and replacing a hard drive in our home-office computer and re-installing all programs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$206

Cheryl S.
01/2008
5.0
computer repair
  + -1 more
Overall it went very well. He did not want to charge us more than $100.00 because, he explained, after that we should consider a new computer. Since we have an older, low end machine. He installed a new anti-virus that is better then what we had - I know this because I was already not happy with our Norton system. In the end he had to take the computer to his office but he fixed it and returned it the same day. Bottom line all our files, pictures, music etc. were recovered; I would definitely go back to him and will recommend to others.
Description of Work: Computer had crashed and he was able to restore it and save all data on it in spite of the files being difficult to find because of previous problems (and solutions) we have had on the machine. He explained what he was doing as he worked and kept me informed about what his repairs were going to cost - $25.00/hr.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1(current)
    • 2

Contact information

157 Edgewood Dr., Berea, OH 44017


Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair

FAQ

In-Home Computer Assistance is currently rated 5 overall out of 5.
In-Home Computer Assistance accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, In-Home Computer Assistance offers free project estimates.
No, In-Home Computer Assistance does not offer eco-friendly accreditations.
No, In-Home Computer Assistance does not offer a senior discount.
No, In-Home Computer Assistance does not offer emergency services.
No, In-Home Computer Assistance does not offer warranties.
In-Home Computer Assistance offers the following services: On-site computer services for home & small businesses: PC & Apple computers, hardware & software installation, virus & spyware removal, troubleshooting, basic training, consulting, general maintenance.

Contact information

157 Edgewood Dr., Berea, OH 44017