Benjamin Franklin Plumbing of Cuyahoga County

I gave them 1 star but there needs to be a ZERO STAR option for when companies just plain rip you off. Benjamin Franklin Plumbing quoted me $650.00 to jet ALL the storm sewers including my garage. The west side of my house had a tile broken so they could not do that side. The garage was also not done and given no explanation. The only drain done was the east side of my house. So, 33% of the job was done. When the plumber came for the payment, he told me $650.00. I told him I am not paying FULL PRICE for less than half the job completed. He went and called his “manager” and came back with a $500.00 price tag. I again told him no so he called the “owner” who said $450.00 was the best he could do, and he would call me the next day, which never happened of course. So, I was charged $450.00 for a job that should have cost me less than $300.00. I will add that the plumber himself was genuinely nice and professional and was just being told what to do.