Rugged Roof is honored to be a part of the Angie's List network and while we are new to Angie's List, we are not new to the home improvement industry. An online search will offer many reviews and the owner has been a Kettering resident for over 50 years. We look forward to serving you with roofing, siding and gutter sales and repairs for the entire Miami Valley area.
Description of Work: Solar Attic fan purchase and install. Everything went well, very good service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$399
Beth W.
04/2016
3.0
gutter repair, roofing
+ 0 more
unknown
Description of Work: I paid 50$ for them to tell me to replace my gutters and gutter rain guards. they gave me an estimate of 1,600 to do the work. I should have just used the free estimates from other companies.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$50
Response from Rugged Roof & Home Improvement LLC
I am sorry you are unhappy with the service you received. Unfortunately someone had done a very poor quality repair that caused your problem and a maintenance call is simply inadequate to repair the issue. I understand your frustration but I gave an honest assessment of the situation.
Ashley R.
03/2016
5.0
roofing
+ -1 more
unknown
Description of Work: Minor repairs to roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Peggy H.
03/2016
4.0
roofing
+ -1 more
well, what was wrong with our roof, of course, was not covered and he gave us a quote for his company to fix it. kinda high, we thought. the guys did take off their shoes and put on footies before they came in
Description of Work: exactly what the write up on angie's list said was covered for the money quoted
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Dan D.
03/2016
5.0
roofing
+ -1 more
Great service. Very prompt and professional.
Description of Work: Inspected roof, noticed vents beginning to crack around seals--need to be watched. Re-attached flashing around skylight.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Paula B.
02/2016
5.0
roofing
+ -1 more
Very thorough and professional. Showed me a picture of the roof. I am very satisfied with the work. Thank you!
Description of Work: Thorough inspection of roof, fixed nail pops and caulked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Response from Rugged Roof & Home Improvement LLC
Thank you [Member Name Removed]. It was a pleasure working with you and we look forward to helping in the future.��
Sherry Lynn B.
02/2016
5.0
roofing
+ -1 more
They were very courteous and punctual. They did a great job and did not try to sell unnecessary services.
Description of Work: Roof Maintenance
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Anderson Jr M.
09/2015
1.0
roofing
+ -1 more
The roof actually leaked worse after they finished, and I had to take the company to small claims court to get a refund of what I paid. Ultimately, I wouldn't recommend the company to anyone.
Description of Work: I hired them for roofing work.
Rating Category
Rating out of 5
$1,200
Response from Rugged Roof & Home Improvement LLC
Thank you for reading our response to this review. We know how important reviews are to our customers and although Rugged Roof is new to Angie’s List, we are not new to the industry. A simple online inquiry for reviews on our company will provide dozens of top quality reviews from our customers and the owner has been a Kettering resident for over 50 years. Rugged Roof was invited by Angie’s List to be a part of their network because of the positive reviews they had seen and we are proud to be a part of their great network. We honestly do not know of any of our clients who are unhappy with us except for Mr. [Member Name Removed] and to address that, we can only say that reasonable people can disagree on what is reasonable. With the best of attempts, we were unable to come to a satisfactory resolution and parted ways. We appreciate the thousands of our satisfied clients and welcome the opportunity to work with you on your next project.
Dale M.
09/2015
5.0
gutter repair, siding
+ 0 more
.
Description of Work: We had them install new gutters and soffits. They also installed vents in the bathroom and vents for the roofing system. They cleaned up some things too. The work turned out fantastic. His workers were polite and they were really good guys. Everything they did was top notch. I wished I could give them an A++.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Rugged Roof & Home Improvement LLC
Thanks for the kind words and we are glad you are happy with the results. Actually, we are happy with the results as well. Your house looks great!
Randy C.
09/2015
5.0
interior painters, roofing
+ 0 more
unknown
Description of Work: They repaired my roof that was damaged from a falling branch. They also painted the ceiling.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Rugged Roof & Home Improvement LLC
Thank you for the positive review. It is a scary time when a tree falls on your house but the repairs went well and we appreciate you working with us and the trust you showed us throughout the process.
Anita A.
05/2014
5.0
house painters, gutter repair, roofing, woodworking
+ 2 more
I found the owner, Scott Thompson to be professional. This was an insurance claim to replace the roof and shed, for an estate. The entire roof had to be replaced on both structures. He worked closely with the claims adjuster, to insure everything the insurance company wanted was included in the cost estimate. He completed the work on time and within budget. No unforeseen, after the fact, costs. His employees were skilled and professional as well. I would highly recommend his services.
Description of Work: Removed and replaced roof on house and shed. Installed ice and water guards. Replaced and painted wood as needed on shed.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Interior Painting,
Exterior Painting,
Finished Carpentry and Woodworking,
Siding
FAQ
Rugged Roof & Home Improvement LLC is currently rated 4.4 overall out of 5.
Monday: 7:30 AM - 8:00 PM
Tuesday: 7:30 AM - 8:00 PM
Wednesday: 7:30 AM - 8:00 PM
Thursday: 7:30 AM - 8:00 PM
Friday: 7:30 AM - 8:00 PM
Rugged Roof & Home Improvement LLC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Rugged Roof & Home Improvement LLC does not offer free project estimates.
Yes, Rugged Roof & Home Improvement LLC offers eco-friendly accreditations.
No, Rugged Roof & Home Improvement LLC does not offer a senior discount.
Yes, Rugged Roof & Home Improvement LLC offers emergency services.
Yes, Rugged Roof & Home Improvement LLC offers warranties.
Rugged Roof & Home Improvement LLC offers the following services: Roof Repairs & Replacements, Siding Repairs & Replacement, Gutter & Downspout Sales. Storm Damage Repairs, Roof Cleaning.