Vance did an excellent job with the design of our paver patio. The design was hand drawn, but don?t let that dissuade you. In my opinion, Pavers by Design is the best in the area. He has been generous with his time and helpful advice. Pavers by Design does top notch work on their patios, walkways, walls and hardscapes. The owner can be selective on which projects he pursues. Highly recommended.
Description of Work: Paver Patio with retaining wall
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Doris G.
05/2015
4.0
landscaping, hardscaping
+ 0 more
unknown
Description of Work: The service was to design and bid on a hardscape using pavers. He saw our space and drew a professional design for the firepit I outlined and sent it by e-mail. The price quoted to build the firepit was twice the price quoted by others, using the same material. I had the feeling when he was here that he thought we were too far away and it was not worth his while to bring his equipment here for the job. He was courteous, and all business. I feel that I got what I paid for.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$49
Kelly D.
12/2014
2.0
landscaping, hardscaping
+ 0 more
unknown
Description of Work: We purchased the Angie's Big Deal for a landscaping design analysis. Vance from Pavers By Design come out to do the design analysis for our front and backyard areas. He was very professional and asked us about what we would like and we did a walk through of the yard so he could see the areas we wanted to improve. He came back the next weekend to do some measurements and then told us he would work up a plan and get back to us. All was well and we were very excited to see his plan. Well, it is now a full three months later and we've heard nothing back from him--no phone calls, no e-mails, nothing. I understand he probably had a huge influx of customers from the "Angie's Big Deal", but it would be in a business' best interest to at least let potential customers know that they weren't forgotten. I realize I could call him and ask what happened, but I'm not the business owner. If a phone call is too much effort for them, then I'll take my money elsewhere. This ended up being a waste of $50.
Rating Category
Rating out of 5
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$50
Helen R.
10/2014
2.0
landscaping
+ -1 more
He came in late July to take the information. I called them in mid-September. They called me back and told me he would call me back, and he never did. It has taken me so far two months and I have not heard anything back from this company.
Description of Work: I purchased a deal with this company. He was supposed to make me an outdoor living plan.
Rating Category
Rating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$49
Rebecca S.
08/2014
3.0
hardscaping
+ -1 more
The owner of the company was extremely nice, but when the "design" arrived via email, it was not computer-generated and definitely not worth $49, let alone the $299 quoted in the advertisement. I contacted the owner & sent him a copy of my voucher. He apologized and said he is unable to provide any computer-generated designs and suggested I request from Angie's List. I had provided a copy of the design he sent in my original contact.
Description of Work: .
Rating Category
Rating out of 5
$49
John M.
05/2014
5.0
hardscaping
+ -1 more
Referred to us by Knollwood Nursery, I found Vance to be a true craftsman and professional contractor. We went thru several iterations of the design, each time Vance came to our home prepared with updated drawings and never once complained or exhibited any frustration with the changes we made. He participated in offering design options that proved to be exact fits for the areas that were changed. He provided several referrals, and went to all of them and spoke with the owners directly, everyone of them were satisfied and very happy with the work Vance performed. One of the referrals happened to be a retired senior civilian executive from Wright-Patt AFB that I had worked with, and they had extensive paving/stone work done--all of it flawless. Because he understands how different style pavers/blocks will look, he proved invaluable in offering guidance on the do's and don't's of how to proceed. He has hundreds of photos that offered us many design options that was very helpful. Once we agreed to a price (which I felt was reasonable for the scope of work), Vance gave a projected start date based on his existing workload. Vance and Nate (his assistant) arrived on that exact date, Monday at 7am and stayed on the job the entire week thru Friday at 6pm to fully complete the job. Vance and Nate did some great work for us. Regarding this past winter (worse on record); and all the stone work survived without a single problem. We are very happy with the quality of work performed. I am a retired USAF Colonel and my endorsemnet does not easily, that said, Vance gets my full, unconditional endorsement.
Description of Work: Installed travertine tile over existing concrete patio; two seating walls on either side of patio; two wall gardens on either side of rear house adjacent to the patio; and a paved stone patio and walkway around the side of the house to the driveway. Additionally, excavated and graded foundation for a detached garage adjacent to the walkway leading to the driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$19,000
kim B.
04/2013
1.0
hardscaping
+ -1 more
see above
Description of Work: I called the owner for an estimate which he came out and did. He told us he would have it back to us witin a week and a half. Almost 3 weeks later, I ended up calling him and left an answer on his voice mail. He left me a voice mail wh basically said he had bigger fish to fry than us and was not intereste in our job. Talk about poor customer service... no follow through on keeping his word and blowing us off because we're not spending millions. We got his name from Knollwood in Beavercreek, but I won't be recommended him to anyone and Im going back to Knollwood to speak to them too.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Todd C.
04/2013
5.0
hardscaping
+ -1 more
The quote was too high for me. They seemed to be knowledgeable. He was easy to work with and prompt just too high of a price.
Description of Work: I used Pavers By Design for a quote for hardscaping.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$6,000
John N.
09/2012
5.0
hardscaping
+ -1 more
The jos was professional completed per the specifications and drawings agreed to. The pavers have held up well over the 2 years since installation. I have applied a paver sealer twice since installation and the original colors in the pavers still come through.
Description of Work: Had new pavers layed over concrete patio with a five foot extention at the end of the patio. Also because fo the steep grade, had two staires installed into the grass yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
William C.
11/2009
5.0
hardscaping
+ -1 more
The owner, Vance, was very professional and easy to work with. He was very helpful in designing a layout that we were happy with and helping us to select the a paver stone that we would like. He also made a number of suggestions that improved the end result of the project. He certainly listened to us and took all of our requests into account. We're very happy with the patio that resulted. There were only two small issues, both of which Vance took care of. When digging the base, the crew hit our sump pump line with the bobcat. They repaired the damage the next day and put everything back exactly like it was. Towards the end of the project, the crew was rushing to beat some rain, and didn't fill in the cracks with sand completely. Vance came out within a few weeks and personally took care of that as well. Overall, we were very happy with the work Vance and his crew did, and we'd definitely hire them again. We received three quotes prior to doing the work, and his was right in the middle, but we chose this company because of the number of prior reference they had available.
Description of Work: Installed large paver patio, seat wall, columns, and walkway to front drive.
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Service Categories
Pavers and Hardscaping,
Landscaping,
Lighting
FAQ
Pavers By Design is currently rated 3.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Pavers By Design accepts the following forms of payment: Check
Yes, Pavers By Design offers free project estimates.
Yes, Pavers By Design offers eco-friendly accreditations.
No, Pavers By Design does not offer a senior discount.
No, Pavers By Design does not offer emergency services.
Yes, Pavers By Design offers warranties.
Pavers By Design offers the following services: Residential & commercial installations, maintenance & repair, retaining walls, landscaping, pergolas, arbors, lighting, water features & rock boulders.