The Bath Authority of Cleveland

I had a tub to shower conversion. The product was delivered and installed on time as promised. There was a small error on the billing and it was corrected in 24 hrs! I highly recommend The Bath Authority. The people are great to work with and listen to what you have to say. My shower looks fantastic and was completed in 1-1/2 days. My installer, Alexander, was timely, professional and reliable. Nothing was left undone. He did a great job.

Well, our shower isn’t finished yet. So I can’t really say anything about the end product. So far the install has been smooth and the installer has been friendly and seems to know what he’s doing. I’m giving three stars because we were told one day for install and once the guy came, he said two days. So now I have to be home for two days instead of the one.. and also without a shower. Also, our door was broken upon arrival … so not only do they have to come back twice.. but they are going to have to come back in a couple weeks for a third time to install the door. Just a little bit of more of an inconvenience for us than originally thought.

Do not give these guys your phone number!! I scheduled an estimate, but decided to cancel because I have other things I need to address with my home before converting my tub into a walk in. They have been calling me incessantly despite me explaining that I am not ready to move on the project at this time. I told them that I will call them when I am ready to remodel and to please leave me alone until then. Apparently they cannot accept no for an answer. I definitely WILL NOT EVER do business with you now.

My shower is beautiful! Alexander was wonderful!!!!

They did a great job. Started on Tuesday and finished Wednesday. Very polite and cleaned up. The shower is so nice and roomy.

Wondering. The installers were knowledgeable and friendly.

They did an excellent job

Well, great job

Everything went great! They were very professional and respectful of the property. I was extremely happy that the installation was a week or two ahead of when I thought it would actually get done. The workmanship and finishing was excellent. I would recommend them to anyone!

We are very happy with workers and your product,installers were very good and clean up was great.

Took 4 visits after shower put in to house to get leak fix . The leak was dripping into electrical outlet. Scheduling to get repair done was hard because we either had to take time off work or reschedule our work schedule.

I’m still waiting on a shower head

Installer was excellent.

Manificant. Technician, was on time, worked digilently to removed existing tub and install, ceiling, shower and appropriated add-ons. Perfect! I referred to my cousin and she is now signed with The Bath Authority to have her tub removed and shower install.

It went well. My parents love their new shower.

Very well !

The grout around the base started out as clear and when he came to fix the grout in a few areas he used white and very uneven! The doors are a joke, you have to stick your finger in a hole to open the shower door!! I am letting everybody I know not to use them! I trusted Mimi’s and all of their 5 star reviews!! This is my first big purchase for a condo I bought - now I’m afraid to purchase anything else